- 111 Carpenter Dr Suite 201 A, Sterling, VA 20164
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Metal Roof
- Slate Roof
Other roofing contractors nearby
| Roofing contractors in Sterling, VA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Loudoun Property Solutions, Inc. (LPS Residential) | 4.9 | 84 | — Not checked | No |
| M&D Home Repairs and Remodeling LLC | 5.0 | 79 | — Not checked | No |
| Augustine Roofing | 4.8 | 79 | — Not checked | No |
| Windows On Washington | 5.0 | 74 | — Not checked | No |
About the Business
What people say about “Virginia Exteriors”?
Customer feedback about Virginia Exteriors is mixed. While many reviews highlight the professionalism, quality of installation, and competitive pricing, there are significant complaints regarding communication and response times from management. Instances of customers waiting weeks without replies after requesting quotes or following up on projects contribute to a cautious sentiment. Although many customers praise the installation crews and the overall quality of work, the lack of timely communication raises concerns about customer service.
What customers highlight
- Eddie & team were great for our window install!
- The installation crew was very professional, skilled, and kept the home looking neat and clean.
- Eddie was easy to work with and explained the product well.
- Great customer service and quick install.
- Their crew was professional, very clean, and did an exceptional job.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
After reviewing numerous positive testimonials, I contacted this company to request a quote for gutter replacement. The owner, Eddie Hane, visited my residence to evaluate my gutters and provided a price estimate. After a negotiation, we reached an agreement that accommodated my budget, prompting me to proceed with the project.
Regrettably, inclement weather delayed the project. Once the weather improved, I attempted to contact Eddie several times to inquire about the commencement date but did not receive a response. I submitted my credit card information to facilitate the down payment; however, I have not been charged for the service.
It has been several weeks since my initial inquiry, and I have not heard from him. This situation exemplifies a lack of customer service that starkly contrasts the positive reviews associated with this company.
Eddie & team were great for our window install! The quote process was straightforward. No games, no "used car" sales tactics, just measurement, explanations, followed by an emailed quote after the visit (very good pricing).
The installation crew was very professional, skilled, and kept the home looking neat and clean. Great work team!
Eddie and his team did an amazing job installing our sliding door and windows!! They have changed the look of our townhouse for the better and we know the quality will last. Eddie was easy to work with and explained the product well. I would highly recommend this company to anyone in Northern Virginia looking for windows and doors!