Logo of Valley Building Supply, Inc.

Valley Building Supply, Inc.

  • 210 State Rte 280, Harrisonburg, VA 22801
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
  • Green Roof
  • Tile Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Valley Building Supply, Inc., located in Harrisonburg, Virginia, we pride ourselves on our extensive range of services, including roof maintenance, roof deck repair, roof gutter repair, and roof leak repair. Our knowledgeable team is dedicated to supporting both residential and commercial projects, ensuring that we can tackle complex construction needs with precision and expertise. We understand the importance of organization and attention to detail in every project we undertake. Our commitment to delivering durable, high-quality results is reflected in our ability to manage each phase of your project seamlessly.

Whether you are looking for materials or expert advice, our staff is always ready to assist and provide tailored recommendations to meet your specific requirements. With a strong focus on project coordination, we ensure that every aspect of your construction needs is addressed thoroughly.

What people say about “Valley Building Supply, Inc.”?

Customer feedback about Valley Building Supply is mixed. While several reviews highlight the knowledgeable staff, helpfulness in project assistance, and the quality of delivery service, there are significant complaints regarding order fulfillment and communication. Some customers experienced delays and inaccuracies with their orders, leading to frustration. Additionally, the lack of professionalism and poor treatment reported by others raises concerns about the company's overall service. These serious issues overshadow the positive experiences shared by some users.

What Users Like The Most

  • Everything you need for your construction project you can easily find it here.
  • Knowledgeable staff is always ready to assist you and make recommendations.
  • This place offers delivery services and their delivery personnel is great, unload accurately and to the exact place you need.
  • Absolutely positive experience! I've been everywhere trying to get help with a project.
  • It is refreshing to deal with a company that seems to care about you, the customer!

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Average 2.5
Out of 6 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Eugene S
Oct 15, 2023

Everything you need for your construction project you can easily find it here. Knowledgeable staff is always ready to assist you and make recommendations. If something they don't have in stock they can order it for you. This place offers delivery services and their delivery personnel is great, unload accurately and to exact place you need. Great selection of paver stones and decking materials.

Josh Krause
Oct 28, 2022

Of course I'm missing pavers I ordered. And of course it's after hours on a Friday that it gets noticed. Guess nothing is getting done this weekend. I even asked the delivery driver if everything I ordered was there when he told me they were delivered. And of course he said yes.

Gary Henderson
Sep 17, 2019

Absolutely positive experience! I've been everywhere trying to get help with a project and finally stopped in at Valley Building Supply in Harrisonburg. Mr Trout was extremely helpful and interested in helping me with my project. He also told me that the materials my wife and I liked he actually has in stock and at a better price!! After retiring from the building supply industry, it is refreshing to deal with a company that seems to care about you, the customer!! If your into a project and need help, please stop by Valley Building Supply in Harrisonburg and talk to Mr. Chris Trout, you'll be glad you did!!

Brittany Shifflett
Dec 28, 2018

If I could give a ZERO star I would but you at least have to put one star !!! Staff is extremely rude , lazy , and unprofessional!!!!!!! Most of the brick and block made are busted , or done incorrectly.!! Management is HORRIBLE ,, and employees are treated poorly and unfair !!! Save your money and time and go elsewhere , unless you want poor service and material!!

Clarence Stephenson
Aug 22, 2018

I placed an order payed for it the same day. I was told when it come in I would be notified that it would take 5-7 days. 10 days later I called and was told it would be here Thursday or Friday. Never heard a word. Called Saturday 14 days later and was told OH YES ITS HERE come in Friday we forgot to call but we will deliver it First Thing this week. Tuesday they call needing an address for delivery be there this evening. Next day I call which is Wednesday told be shipped Thursday second run. This place is terrible like a bunch of politicians can’t believe a word they say. Save your time and money deal with someone else.

Tammie Moses
Sep 17, 2014

First, I would like to say I have NEVER given a negative review to any company until now. I have had one of the worst experiences anyone could have with a company. In building our home, the take off and engineering were done by Valley as well as all materials purchased from the company. All materials deemed necessary by Valley were used in the construction process according to the plans provided to us by Valley; the only issue is that the materials were undersized, grossly undersized. In fact, our home could have collapsed and it was truly a miracle it did not. This is no overstatement!. I spoke with the president of Valley many times over the course of about 6 months and it was deemed by Valley nothing was wrong with the engineering. I have to say we placed an enormous amount of steel in our home in order to sure up sagging beams and to close up gaps of 2 inches or more from walls to ceilings. In addition we had to remove brick from our home in order to reduce the load on the beams...the president of Valley indicated to me that our home was not engineered for brick...our plans showed brick from day one. We purchased every single brick from Valley - all 90,000 which were deemed needed by Valley in the construction of our dream home. We trusted Valley to engineer and supply the right materials in order to build our dream home and they failed us. We had to watch our dream 2 story home being torn to pieces while we lived in it. No one should have to go through this. Not to mention we paid every penny to reconstruct our home because they do not stand behind their work. They pass the buck to the next guy and crush the little people. Please do not let them fail you too.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 210 State Rte 280, Harrisonburg, VA 22801
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
  • Green Roof
  • Tile Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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