Upgrade Pros LLC

Good 4.2 (5 reviews)

N 92 W, 17420 Appleton Ave Suite # 106, Menomonee Falls, WI 53051
Residential Roofing
Free Estimates
Locally Owned & Operated
Warranties Offered
Slate Roof

Website upgradeprosllc.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

Leave Review

About the Business

At Upgrade Pros LLC, we take pride in our versatility and technical expertise, offering a comprehensive range of services that cater to both residential and commercial needs. Located in Menomonee Falls, Wisconsin, we specialize in roof skylight repair, gutter cleaning, tile roofing, and soffit installation, among other essential services. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously handled. We are recognized for our organization and consistency in delivering high-quality results that stand the test of time. Our commitment to attention to detail and reliability allows us to address a variety of challenges, providing durable solutions tailored to our clients' specific requirements. Whether you need roof repairs or gutter services, we are dedicated to delivering long-term value for your investment, ensuring that your project is completed thoroughly and efficiently.

What people say about “Upgrade Pros LLC”?

Customer feedback is mixed regarding the services provided by Upgrade Pros LLC. While several reviews highlight positive experiences with timely communication, professionalism, and quality workmanship, one review expresses frustration over a lack of follow-up and communication after initial contact. The positive reviews emphasize exceptional service, responsiveness, and reasonable pricing, showcasing a dedication to customer satisfaction. However, the negative feedback raises concerns about communication lapses, which could impact overall customer experience. Overall, while many customers are pleased with their interactions, there are notable areas for improvement, particularly in communication.

What Users Like The Most

Very fairly priced and professional. Did a total cleanup.
Great response time and pricing.
David and his team were very knowledgeable and nice.
David was very responsive from the time of the quote to completion of the project.
They really went above and beyond, helping us by taking limbs/sticks off our hands.

What Users Like The Least

At least let me know instead of leaving me hanging like that.
In an u-sympathetic way he told me 'Sorry I got busy'.
Did you plan on letting me know when you will be showing up to do an estimate?

Services: Roof Skylight Repair Roof Gutter Repair Gutter Cleaning Gutter Companies Services Roof Cleaning Tile Roofing Soffit Installation Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.2

Out of 5 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Your Review of Upgrade Pros LLC

Your Name

Your Email

What project did you need to get done?

Rate your experience from 1 to 5.

Show first:

Dan P

Google review

Apr 8, 2022

Spoke to David. Gave me a good price. Then after confirming everything he stopped texting me and I never heard back from him that day. I understand he may have gotten busy, but at the same time on a professional level at least let me know instead of leaving me hanging like that. The next morning I shot him a message and in an u-sympathetic way he told me “Sorry I got busy”. Really? Did you plan on letting me know when you will be showing up to do an estimate or at least let me know what the next steps are or do I have to figure it all out on my own?

I mean if that is the way he does business so be it, but you will NOT be getting my business. That’s for sure.

1. You left me hanging without telling me why.
2. You never reached back out to me.
3. He gave me a really good price and I personally think he messed up. He didn’t catch it until afterwards so to squeeze out of it he ditched me instead so that I don’t take him up on his low offer.

Come on guy….really?

Sue Kremer

Google review

May 30, 2020

Dave and his crew installed new gutters on our home. We are very pleased with the work that they did. Very fairly priced and professional. Did a total cleanup. I would highly recommend them. Plus they are local which I liked.

Brandon Bryant

Google review

Apr 16, 2020

Had David repair and area where two roofs meet and so far everything is perfect. Great response time and pricing.

Toni Koch

Google review

Apr 10, 2020

If you are in the business for new roofing, gutters or any other maintenance I would definitely recommend Upgrade Pros LLC. David and his team were very knowledgeable and nice. We hired them for installing gutters and roof flashing. Not only did they do this but they offered to help us out by touching up our chipped shutters with fresh paint. They definitely went above and beyond what we expected and are just great at what they do. Did I mention the pricing is reasonable too!
Thank you David and team!

Michael Koch

Google review

Apr 10, 2020

David and his team helped with cleaning gutters, installing gutter guards and step flashing work on our roof. David was very responsive from the time of the quote to completion of the project and worked around our schedules. David and the team not only did excellent work but they were also reasonable in terms of cost. They really went above and beyond, helping us by taking limbs/sticks off our hands that were laying idle in our yard and spray painting our shutters that had paint chipping off. They did this just to help us out! Really great people and I highly recommend them. You won't be disappointed.

Show More CommentsShow Less Comments