Logo of Trusted General Contractor

Trusted General Contractor

  • 1790 Boston Post Rd, Old Saybrook, CT 06475
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Trusted General Contractor, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Old Saybrook, Connecticut, we offer a comprehensive range of services, including roof replacement, emergency roof repair, roof inspection, and gutter installation. Our well-coordinated team excels in overseeing complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency in our work allows us to deliver durable, high-quality results that provide long-term value for our clients.

Whether it is expanding a deck or installing gutter guards, we approach each task with the same level of dedication and attention to detail. We are recognized for our reliability and ability to complete jobs thoroughly, making us a trusted choice in Mine Hill Township and surrounding regions.

What people say about “Trusted General Contractor”?

The reviews are overwhelmingly positive, highlighting the exceptional customer service, professionalism, and quality of work provided by Trusted General Contractors. Customers consistently praise the clear communication throughout the process and the friendly, accommodating nature of the team. Many reviewers noted that jobs were completed efficiently, often ahead of schedule, and the work sites were left clean and tidy. Clients appreciated the company's willingness to handle insurance claims and their commitment to ensuring customer satisfaction at every step. Overall, Trusted General Contractors is highly recommended for a variety of home improvement projects.

What Users Like The Most
  • The crew was fantastic and easy to work with.
  • Communication was clear and always helpful.
  • Jobs were completed efficiently, often in one day, and the work sites were immaculate.
  • The team's workmanship was top-notch and exceeded expectations.
  • They handled dealing with the insurance company, making the process seamless.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 50 reviews
5 stars
4 stars
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1 stars
Show first:
Pat Gus
Aug 7, 2025

We had a great experience with Trusted General Contractors from the initial quote to the completed job. Our existing deck was replaced and expanded doubling the size it’s awesome! The crew was fantastic so easy to work with. We would highly recommend giving them a call.

Tara Sullivan
Aug 6, 2025

Trusted General Contractors replaced the gutters on my house and also added gutter guards. They worked all day to finish the job to perfection, and I couldn’t be happier with the results! I’ll will absolutely contact them in the future for other home improvement projects I have.

bruce wilcox
Aug 2, 2025

The guys at trusted did an amazing job on one of my roofs in old Lyme. Came out amazing and they did nothing short of an amazing job cleaning up. Highly recommend these guys.

JoAnne M. Nichols
Jul 29, 2025

The entire staff were above and beyond the norm for a work crew. My family and I appreciate the thoroughness and would definitely use this Company in the future

Geralyn Kuskoski
Jul 21, 2025

We had an amazing experience with Trusted! They replaced our roof and several exterior screen doors, and the quality of their work was outstanding. The crew was professional, on time, and kept the work site incredibly clean—we never had to worry about debris from the old roof. They made sure we were completely satisfied every step of the way. Their communication was clear and always helpful. The new roof looks fantastic, and the doors were installed with great attention to detail. We highly recommend Trusted for anyone looking for reliable, skilled, and customer-focused contractors. We will definitely not hesitate to reach out to them for future needs. Thank you for a job well done!

kbisson24
Jul 15, 2025

We had a great experience from the first call with Trusted right through to the completion of the project! Paul and Johnny were amazing to work with and if they gave me their word on something we were never disappointed. It was a seamless process that was 100% handled by the Trusted company. The only thing we had to do was pick out the shingles we wanted. I always felt the staff were professional and talented at what they do. We also received an amazing drone video of our home after the roof was finished. We would highly recommend Trusted!! The Bisson Family

Aman Singh
Jul 7, 2025

The crew demonstrated exceptional professionalism, worked per the schedule we agreed and maintaining a clean work site at all times. I highly recommend Trusted General Contractors to my friends and family. Notably, they serve a significant portion of Connecticut.

Ana Chong
May 28, 2025

Jhonny, Paul and the whole team have been great while completing repairs from a tree limb. They were able to take dealing with the insurance company off our hands and have advocated for us getting the necessary repairs. They have been a pleasure to work with

Mike Cummings
Apr 22, 2025

New roof installed in one day, plus two new vents for bathroom and dryer exhaust. Communication was good throughout the project. I will recommend to my neighbors.

John Gamble
Apr 21, 2025

Had a great experience. I had my main rider vent replaced after being damaged by solar panel installation two years ago. The cost was reasonable, scheduling was very convenient, the gentleman who did the work were professional, efficient and cleaned up afterwards. Overall great experience.

Jay Rankin
Mar 3, 2025

Being a resident of Old Saybrook I checked my local contractors on Google and I found Jhonny from Trusted General Contractor. He came right out my house did a full evaluation and realized my roof was very bad and in need of replacement. He gave me an amazing quote and we decided to do the roof. When they arrived they finished the job in one day and did an outstanding job. The place was left spotless and the roof looks great. I highly recommend Trusted General Contractor and their team for any work you are looking to have done.

Naidelin Herrera
Mar 1, 2025

We receently had our roof replaced by Trusted General and we had an amazing experience from start to finish. The team's workmanship was top-notch, and the final result exceeded my expectations. The prep work before and cleanup after the work is done was very professional.
I highly recommend Trusted General Contractor!

Simmie442
Feb 28, 2025

Johnny's crew did a fabulous job and I cannot say enough good things about his guy Paul. I was in a rush because of my insurance renewal and the previous roofer I had scheduled could not get to my job in time. I threw it out there to Facebook land and Paul was messaging me almost instantly and was there the very next morning with Johnny to quote the job. It was within two days and that was with some add-ons I needed completed. Only one minor issue arose after the job was completed (my fault as I didn't opt for the recommended new skylight) and the guys were back the next day to rectify no questions asked. I highly recommend Trusted General Contractors to anyone and everyone.

Daniela Marin
Feb 23, 2025

I had a great experience working with Trusted General Contractor . I needed to replace my roof quickly and they were extremely accommodating. I initially worked with Paul , he’s very knowledgeable, attentive and answered all my questions in a timely matter. I was mostly impressed by how organized and respectful the roofing team was. They showed up on time, took extra measures to ensure my home was protected during the install and did an outstanding job cleaning up after. The roof looks absolutely stunning and I couldn’t be happier with my choice.

Highly recommend Trusted General Contractor !!

steve garabedian
Jan 21, 2025

Johnny came over the next day to investigate a water problem in my attic. He was able to diagnose the issue in 15 minutes and recommended a plumber since it was not a roof issue!

Maribeth Maslak
Jan 16, 2025

Johnny and Paul from Trusted were wonderful. Their communication was prompt and they wanted to make sure we were pleased with the siding job.
I have recommended them to several neighbors.

AJ Miller
Jan 16, 2025

I had a great experience working with Jhonny, Paul, and the team at Trusted General Contractors. Everyone was very responsive and worked hard. Even when we had questions or things we wanted adjusted, Jhonny and the team were committed to making sure we were satisfied. If you need vinyl siding or a roof done, I would highly recommend them!

Alex Murcia
Jan 15, 2025

Thank you Trusted General Contractor, excellent service, good treatment and very professional all the team. They helped me a lot and repaired all the damages that my house had. They gave me a free inspection of my roof and I was able to discover that it had damages that I didn't know about. They solved all my problems, thanks to Johnny and his entire team.

Brenda Muscarella
Jan 10, 2025

Jhonny and his team were amazing from beginning to end. Very hard working crew and gave us a brand new garage roof/pitch! Well priced and kept their promise to make sure we got the product that we wanted. Thank you again!

Katherine Morin
Jan 7, 2025

Outstanding job re-grouting my bathroom tiles! Very good at communicating before and after job to make sure I’m happy. I would highly recommend them.

Paul Lirot
Jan 3, 2025

Polite,knowledgeable, professional service our new roof is beautifully done and finished in one day not a trace of debris anywhere gardens,deck and patio left clean as if no one was ever here
Very happy customer and will be calling again soon for other construction projects.
Thank You Johnny and Paul at Trusted Construction

JL Kopcha
Jan 2, 2025

Efficient communication to meet with the team and schedule the work very quickly lead to a great experience with this company. The workers arrived on time, worked carefully and removed and replaced my roof in just 1 day. They took time to ensure the joints were flashed and sealed appropriately and left the work area neat and clean. A great job and positive experience overall.

Nicholas Tarquino
Dec 27, 2024

The name says it all! When they say they will do something they stick to it. Pricing is clearly outlined upfront never any hidden fees or BS after the job is completed. I recommend these guys to any person I meet. Good luck trying to beat their pricing!

frank laquitara
Dec 4, 2024

They did awesome job, every detail was done very professional on repairs on the soffits and new gutters with guards. Looking forward to work with them on some other home projects.

Ariel Fisher
Dec 3, 2024

My husband and I are new to the Old Lyme area and we needed a few repairs done to our roof and siding. Trusted General Contractor was recommended to us by several different people. Jhonny and Paul were a delight to work with and provided quality work at a reasonable price. They were honest and we look forward to working with them in the future for any further repairs!

Bailey Seeger
Nov 20, 2024

The whole experience of working with Jhonny and the team at Trusted General Contractor exceeded my expectations from start to finish. They completed a large deck project for us June-July 2024 connecting our house and pool, and did an excellent job. Their fair prices made them stand out from the beginning - we would not have been able to afford the final product we got (deck size and better quality material) had we gone through another contractor.

Their competitive prices also did not compromise on quality of work or materials. The deck came out beautifully and their team does high quality work with attention to detail. We got multiple comments from family and friends about the quality of work and they must know what they're doing. They also completed the job in a very timely manner, even throughout delays from the town with permitting and inspection. The very few hiccups that came up (I don't think you can complete a project without any), they addressed and fixed easily.

In addition to that, Jhonny and all of his employees are professional and very nice people that are a pleasure to work with. Kind, responsive, and accommodating to changes/questions. Not always easy to find in a contractor.

I look forward to working with them again on future projects, and would highly recommend them to anyone looking for top-notch work at a fair price.

Steve Mcmahon
Sep 12, 2024

The job was done very professionally. The crew was extremely experienced. They were very professional and helpful in every way. I would highly recommend Trusted General Contractor.

Tom McCormack
Sep 11, 2024

Jhonny’s crew is hardworking, conscientious and performed a high quality job removing the old roof and installing a new one. Would recommend them highly.

Karina Mendoza
Aug 27, 2024

Delighted with the work of Trusted General Contractor, they remodeled my kitchen and basement and it turned out super beautiful, great work. I would definitely work with them again.

Mario Jara
Aug 21, 2024

Trusted General Contractor was very informative, offered a great price and completed the job in one day. There were no shingles or nails left behind. My roof looks great!!

Lisa Brault
Aug 20, 2024

Jhohnny is a true gentleman, and he and his crew are honest and hard working. They truly do a fantastic job. They have done three roofs for me. Great work!

John Tannenbaum
Aug 19, 2024

Recently finished installing a new roof. Excellent service, completed on time and at a fair price. Very polite owner and employees.

Don Dinh
Jul 11, 2024

Trusted Contractors is great. Jhonny is amazing to work with, very responsive. I could text or call anytime. He personally showed up on site several times to check the work that was being done. Very affordable. We got new siding, new gutters, and new gutter guards. I will be using them again for other work! 10 out of 10!!

JIM WIERZBICKI
May 2, 2024

The work that Jhonny and his crew did on our home was amazing. Their work ethic, attitude, quality and value was amazing. I would hire Trusted again in a second, and would recommend them to any friend. Very, very happy with the entire project. The quality of the work and the value was exceptional. Jhonny was very patient, helpful, incredibly reliable, always available to answer questions, and a company that without question did exactly what they said they would do. Incredibly hard workers! A big thank you to Jhonny and his entire crew.

Ellen Lewis
Apr 2, 2024

It is rare nowadays to find a contractor, Jhonny, to return a call. Even rarer for him, Jhonny, to show up and check out a possible leak on the new roof he replaced. Will call upon Trusted General soon for a few more updates.

Liria Jara
Mar 20, 2024

Great job!
Ontime!
Professional install and workers!
Cleaned up after themselves!
Did what they said they would! Sometimes hard to find these days!

Vin Stella
Feb 15, 2024

Very responsible, realiable, prompt and highly skilled. Always competitive pricing with great craftsmanship!

I've used Johnny on several diverse carpentry and roofing projects all with great success....I highly recommend this contractor.

Nancy Esposito
Feb 13, 2024

Jhonny is the most trustworthy contractor I've ever worked with. His team did a complete rip and replace of my complex shingle and flat roofs and resided my house with CertainTeed Cedar Impressions. There were many decisions along they way, as mine is not your simple square box house! Jhonny truly cares about his clients and the smallest details of my project. He was with me every step of the way and always answers his phone calls & texts quickly. His team was friendly and kept my yard clean during the project. My home looks beautiful. Jhonny is a true man of his words!

Adam Rand
Jan 10, 2024

Jhonny is an excellent general contractor to work with.
My wife and I purchased a home in Lyme this Summer. Jhonny and his team at Trusted General Contractor completed multiple exterior upgrades to the house before our purchase, including new cedar impression siding and roof improvements. The roof above our living room is a large, flat roof, which was our only concern when purchasing the house. Luckily, the prior owner was fantastic and agreed to have Jhonny and his team install a new EPDM roof to address our concerns about potential leaks. We experienced a small leak about a month ago and contacted Jhonny for help. Jhonny was highly responsive and came over the same day with his crew to assess and fix the issue. He provided detailed pictures of before and after, including where they found the leak to be present at a crack in the chimney. We were very impressed with Jhonny's rapid response in servicing our house and assuring us of his continued support to address any future issues honoring the labor/material warranty.

Jack Pragosa
Dec 22, 2023

Jhonny and his team got it done in 1 day with his team of craftsmen. Roofing done right the 1st time.

MAXWELL N
Dec 20, 2023

I recently needed some work done to my roof from years of weather damage. I googled a few companies, checked the reviews. Trusted was the one I picked, gave them a call, and within a few days they were up on my roof. They did an amazing job. I went with the “Shadow Grey” shingles. Looks great. The owner and his crew are great people, Highly recommended!

Heather Zito
Dec 19, 2023

Highly recommend! I have been working with them on home renovations, roofing projects, gutter installations and plowing. I recommend them all of my clients, colleagues, friends and family and no one has anything but wonderful things to say.
They are extremely reasonable in pricing but they never compromise in quality. True professionals!

John Trainor
Dec 14, 2023

Jhonny and his team did an excellent job replacing 40 year old windows, siding and gutters on our place. Will definitely use them again, thanks guys!

Willie Darden
Nov 22, 2023

Johnny and his crew did a remarkable job transforming my home with a new roof siding and gutters. It was done quickly but thoroughly. I would recommend them to anyone who needs a reliable communicative contractor. 5 stars.

Belinda Aylesworth
Nov 19, 2023

Jhonny fixed my leaking roof in two places, around skylight and chimney area. He and his crew were quick, complete and neat. Great communication and follow up. Above and beyond what he promised. Will definitely use if needed again and also will refer to anyone. Very true and trustworthy. Thanks Jhon and Rosa.

Jana Seiler
Nov 19, 2023

Most professional, timely, expert contractor. Great to work with. Had my roof done in Old Lyme, in and out in less than a day, cleaned up completely, no remnants. Highly recommend!

Keith Widlansky
Nov 17, 2023

These guys are wonderful! Ive been renovating properties for over 30 years and have worked with hundreds of contractors and trades. Jhonny and his guys are as good as Any! Better than most! He has done several projects for me and Every one has been on time, great quality and better priced than Anyone! I will continue to use his services and very strongly recommend him for Anything he quotes on!!

Russell Becker
Nov 17, 2023

Jhonny Rivera is truly a trusted contractor in my experience. He and his crew literally saved my old home in Clinton with a very difficult repair of my roof and I ultimately used them to install a new one and it couldn’t have been better. He also came to Cromwell and did the same on my current home. He’ll always be my first call for home repairs and construction.

Andrew Szabo
Nov 17, 2023

Trusted general contractors did a full gutter install on our home. They were prompt and professional. Quality work at a reasonable price.

S2 Internet
Nov 17, 2023

I have worked with the owner for years on many of my own projects as well as recommended him for many others. Give him a call

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 1790 Boston Post Rd, Old Saybrook, CT 06475
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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