- 7526 Big Bend Blvd, Webster Groves, MO 63119
- Financing Available
- Free Estimates
- Slate Roof
- TPO Roof
- Flat Roof
About the Business
What people say about “Triton Exteriors”?
Customer feedback for Triton Exteriors is mixed, with a notable divide between positive and negative experiences. Many customers praised the company for timely communication, professionalism, and high-quality work, particularly in handling roofing and siding projects. Conversely, several reviews highlighted severe issues with communication and customer service, including failure to respond and unsatisfactory resolutions to problems. The inconsistency in service quality suggests that while some clients have had excellent experiences, others have faced significant frustrations.
What Users Like The Most
- They answered all of our questions (which were many) before work began and as the job progressed.
- The team was professional, arrived right on time, and completed the work within the proposed price.
- I highly recommend Triton Exteriors for anyone in need of roofing services.
- Tim and the team are fabulous! Responsive, helpful, communication is great.
- I was kept in the loop every inch of the way. The workmanship was exceptional.
What Users Like The Least
- Tried to get them to come and repair my home after hail damage... 5 weeks later, they still never contacted me.
- No one ever showed up, nor did anyone contact me.
- Promises were made and never kept.
- The gutters they installed caused over $3,000 worth of water damage.
- Her attitude made me feel as though my house wasn't substantial enough for their level of work.
Recommended Reviews
We used Triton Exteriors to replace our roof and gutters due to hail damage, and they did a beautiful job, quickly, safely, and with the utmost respect for us and our property. They answered all of our questions (which were many) before work began and as the job progressed. Although I know they were completely swamped with all of the storm damage in the area, they gave us their full attention. From the installers, to the office staff, to the owner, they all took the time to make our needs a priority.
This is the second time we have used Triton Exteriors, and should the need arise again in the future, we will absolutely use them again! Great work, great people, great company!!
Extremely poor communication. Tried to get them to come and repair my home after hail damage from a tornado. I kept having to reach out to them to make them contact my insurance to get what they wanted. They got it, and 5 weeks later, they still never contacted me. Called them yesterday asking for an update. 24 hours go by, nothing. Called another company, they came out the same day and we signed a contract and my shingles and siding are on order. Never again will I ever contact this company. What unbelievably terrible customer service.
Tim did a great job from working with our insurance company, keeping us informed from start to finish and crew did a great job
- 7526 Big Bend Blvd, Webster Groves, MO 63119
- Financing Available
- Free Estimates
- Slate Roof
- TPO Roof
- Flat Roof