- Mount Juliet
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
About the Business
What people say about “Tri-State Roofing”?
{
"summary": "Customer feedback for Tri-State Roofing is overwhelmingly positive, highlighting their exceptional communication, professionalism, and quality of work. Many reviews commend the company's responsiveness, particularly regarding the insurance process and timely completion of projects. Customers consistently appreciate the thorough cleanup after jobs and the overall courteous service provided. However, there is a notable negative review regarding a perceived lack of thoroughness in assessing a water damage issue, which led to dissatisfaction with the pricing and service provided.",
"liked": [
"Communication was great. All of my questions were answered and everything was explained very clearly.",
"Exceptional customer service and workmanship! Tri-State Roofing was exceptional in every aspect.",
"They were extremely professional and on time which says a lot these days.",
"I cannot recommend them highly enough! Professional, courteous, responsive and excellent work!",
"The price was very fair! I would highly recommend this company for any & all roofing problems/needs."
],
"disliked": [
"He shows up, in a Tri-State truck, never even looked at where the leak was coming from.",
"I complained about the price, which I was going to pay, and felt it was too high for such a brief visit.",
"Next he said $225 please. I said you were only up there for 5 minutes.",
"He guaranteed it was fixed, but I had lived here for 5 years and never had a leak before.",
"The service felt
Recommended Reviews
Tri-State Roofing did an excellent job replacing my roof!
Communication was great. All of my questions were answered and everything was explained very clearly. The roofing crew got right to work and you could tell that they knew exactly what they were doing. They were all very professional and I really appreciated how well they cleaned up afterwards. Very impressed. I would definitely recommend using their services.
Thanks Tri-State Roofing team, you deserve ten stars from this install; exceptional customer service and workmanship!
It’s tuff to get me to bother with a review. I only bother adding reviews for exceptional experiences; good or bad. Tri-State Roofing was exceptional in every aspect and deserves more kudos than I can type here. The rep helped make my claim process easier and addressed shortcomings of the original roof that I was also concerned about; i have background in residential construction 25 years ago. The install crew was exceptionally meticulous. I’ve watched several neighbors in my closely packed HOA neighborhood have installs from other companies which went ok, but neighbors not enthusiastic about referrals which left me putting off the process. Glad the universe worked in my favor for once and made the connection. Been a month and i’m still absolutely amazed at the level of customer service and workmanship. Thanks again Tri-State Roofing, you earned every star x2.
JAYSON and his crew were great to work with. We had NO problems and did a great job on cleanup. He knows roofing and how to get it completed.
- Mount Juliet
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered