- 105 Grayson Industrial Pkwy, Grayson, GA 30017
- Locally Owned & Operated
- Slate Roof
- Green Roof
- TPO Roof
- Tile Roofing
About the Business
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What people say about “Total Pro Roofing”?
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Recommended Reviews
I reached out to MJ at Total Pro Roofing to help me repair my roof that was damaged due to a recent hail storm.
From start to finish, MJ was there handling every aspect of the process. He was present during all inspections, including with the insurance company, helping to show the damage to the roof and gutter system. He also showed up at 7AM on the day of the install - including a visit into the attic to see why the roofline was not even.
I was extremely impressed with his thoroughness and professionalism. I'd highly recommend MJ, Total Pro Roofing staff for any roofing issue you have
Total Pro Roofing recently replaced my roof. The replacement and clean-up was completed in one day. The new roof looks great; the neighbors like it, too! :)
Jeremy Gilstrap was terrific; answered all my questions and helped with my insurance concerns. Would highly recommend Jeremy and Total Pro Roofing!
I had a great experience with Total Pro Roofing. I dealt strictly with Angie and she ensured everything was done properly, to include the cleanup.
Angie is truly a Rockstar; I always felt like she was being truthful with me and that is an important trait.
- D.Lawson
I had my roof replaced by Total Pro in late 2017 after TS Irma hit the Atlanta area. They did outstanding work and I cannot be more pleased with how it turned out. This week I needed an expert on the condition of not only my roof, but the roof of the new house I had just purchased. James Anderson came out very quickly and gave me an expert opinion on these roofs. Kudos to him and also to Breana in the office who was very kind and quick to respond to my call. I can certainly recommend them and the company.
We recently had our entire roof replaced with TotalPro. The roofing agent, James Anderson was very friendly and sincerely cared about providing us with a good service/finished product. I was able to go through their financing agency seamlessly and the roofing crew was able to come out and complete the work after about two weeks. Once the crew got started, they were able to finish the entire job in one day, it took them about 12 hours total, including cleanup. I would totally recommend the company, the new roof we have looks great and everyone was very friendly to work with. Ask for James Anderson to come out and give you a free quote.
We had total pro roofing install a new rolled roof 2 years back. As soon as the roof was installed, with the very first rains, we had a leak in our master bedroom which messed up our custom ceiling (photo posted). Total pro had messed up the work by taking a short cut on missing the installation of the underlayment. They took the responsibility and fixed the problem in spite of messing up our valuable custom ceiling. We did not post a review accepting the fact that they took the responsibility as it immediately happened after their installation. However, after 2 years of their installation (they claimed to offer 5 years of warranty), we again have a leak in their new roof which was verified by 2 other roofers. This time they did not even bother to come and verify the leak which was from their horrible installation and completely denied fixing the roof. I have posted the pictures of how badly they have screwed up our custom ceilings. So whoever has total pro roofing install their roofs, please beware. They will claim to do a good job initially but will not stand behind their warranty neither will come by to see the problem. I would have given them zero stars.
Tyler was so great to work with!! We had a bit of an emergency fix with a tree falling on our home and he was so responsive and on top of his team it was such a relief working with him on a new roof. And the roof looks great!
Total Pro did an excellent job with the repairs to our roof. They were prompt and courteous, the price was reasonable, and they communicated well. I would definitely use them again.
Total Pro Roofing is a first class company from start to finish.
James, the marketing rep was refreshingly honest and truly concerned regarding our total satisfaction. He is personable, professional and honest. He answered all our questions and would admit if he did not have an answer and then do the leg work to get answers for us.
Jeremy, the on-site project manager was on top of the entire installation process and displayed a true respect for safety of the crew and protection of our property.
Amber, in the office was terrific and very professional. She returned every call and answered all our questions.
I only had 2 issues arose during the entire process:
1: The installation crews lack of respect for the flags they took down. They carelessly laid them on the ground instead of ringing the doorbell and asking for guidance. This occurred while Jeremy was informing us of the need to take the flags down and asking if we wanted them to bring them in.
2: The finance organization they use is totally unprofessional. They declined credit even though I have excellent credit rating and pay all bills off every month. I have a very strong suspicion that this was just age discrimination and am looking into reporting it as such. BTW, I called our credit union and got a loan with a quick phone call.
ABSOLUTELY 5 STARS! Tyler is the best of the best. Throughly inspected our room, took the time to explain each area of inspection, point our areas to monitor, and provide preventative maintenance on a few areas on the roof. We are beyond thankful for his knowledge and expertise!!!
We just had our roof replaced with Total Pro and would definitely recommend them. Tyler worked with our insurance to file a successful claim, he was absolutely key to how smooth the whole process was. The roof replacement was super clean and done in half a day. There were some communication hiccups but at the end of the day the work done looks great from what I can tell. They came in at a lower price than another main roofing company as well.
This company was referred to me from my neighbor and it was a great referral. I had an issue with my insurance and my roof. I called them and needed a quick turn around and they responded. Jeremy did a very thorough assessment with pictures and complete explanation. They were able to help me solve my issues in a timely and professional manner.
I highly recommend Total Pro Roofing! Tyler was very helpful and walked us through the whole process making it easy, understandable, and quick. A great team and great service!
I recently bought a home and reached out to Total Pro roofing during the inspection process to check out the roof. They gave me an inspection the same week and worked with my mortgage company to get everything needed for the replacement. From the beginning the whole team including MJ, Jena, and Amber were professional, kind, and responsive. I needed a lot of paperwork and they were with me every step following up and making sure I got what was needed. Their pricing was the best out of the quotes I received and the roof looks great. I’d recommend this company to anyone needing a new roof.
Jeremy was very polite and very professional. Came prepared to give a quote and completed the work the same day! Highly recommended!!! Thanks - Crissi
I had an exceptional experience with MJ and the team at Total Pro Roofing! During a severe storm, we encountered leaks that needed immediate attention, and MJ responded swiftly to assess and address the issue. His expertise, professionalism, and efficiency were evident from the start, ensuring the problem was handled properly.
Beyond the immediate repair, MJ went above and beyond by working closely with our insurance company to ensure all storm-related damages were documented. He has made the claims process seamless and stress-free, guiding us every step of the way.
If you’re looking for a roofing professional who is knowledgeable, reliable, and truly dedicated to customer satisfaction, MJ gets it done!
Tyler Winters is absolutely hands down one of the most knowledgeable roofers I have ever had the privilege of working with. His expertise, attention to detail, and professionalism are second to none. From the initial consultation to the final touches, Tyler went above and beyond to ensure the job was done right. His deep understanding of roofing systems, materials, and installation techniques is truly impressive, and his ability to explain everything in a clear and honest way made the entire process seamless.
Beyond his technical skills, Tyler’s commitment to customer satisfaction is unmatched. He is responsive, dependable, and genuinely cares about the quality of his work and the people he serves. If you’re looking for a roofing expert who is trustworthy, skilled, and dedicated to excellence, look no further than Tyler Winters at Total Pro Roofing. He has earned my highest recommendation!
Can’t speak highly enough about the level of service received from both Tyler and MJ. Great communication, showed up when they said they would, and both were extremely informative. Would highly recommend to anyone needing their roofs to be looked at.
Excellent Service!!! Jeremy Gilstrap is a top-shelf Operations/Planning Manager and the other Jeremy is a top-shelf Project Manager. The plan presented by Jeremy G. was the plan that was executed. No wasted time...the team arrived around 6:45am and began the project around 7:30. The total roof replacement and clean-up was completed around 4PM. We are completely satisfied with the finished product.
My neighbor replaced their roof last year and was very happy with them. So when I needed to replace my 25 yr old roof I contacted them. From estimate to installation they were great to work with and addressed all my concerns. I am very happy with the quality of the work and the roof looks great. I highly recommend them.
This was a great experience! Jr was there with me from start to finish during the process and communicated well with everything that was happening. He made sure the crew didn’t leave messes and everything was very professional.
Excellent job. We needed some simple roof repairs and Jeremy came out within 48hrs to get it done. Would recommend this company to anyone with roofing needs.
Angela came out to look over my roof and gave me invaluable information regarding the condition, what I need repaired, key areas to watch, and much more. They are fast, reliable, and honest. ATL has many roofing companies and it can be overwhelming trying to decide on which to go with. I give 5 stars to TotalPro and share that my experience with them has been exceptional.
Angie came out and inspected my roof. She said everything looked great and she’ll be back every 6 months to inspect it to make sure it stays in tip top shape.
In business, the character of the owners and employees is paramount. I’ve heard great things about this company through James Anderson.
James with total pro was reliable and efficient! He noticed damage on my roof during the free inspection and got our family a full replacement fully covered by insurance. Highly recommend for anyone who needs a new roof!
James an associate of Total Pro was thoughtful, thorough and top notch! We loved working with him and he gave us great advice about our damaged roof. We have recommended him to our friends and family!
Reach out today and he will take good care of you!!
Evan Moon with Total Pro was super understanding of my concerns & answered all every question I had. He was able to get me scheduled & made the process a breeze! Would definitely recommend!
I can't say enough good things about Jr's character. From the moment he arrived, it was clear that he’s not only skilled but also a genuinely kind and honest person. He took the time to listen to my concerns, answered all my questions patiently, and never tried to upsell unnecessary services. It’s rare to find someone in this industry who truly values transparency and customer care like he does. He went above and beyond to make sure everything was done right, and his integrity shines through in every aspect of his work. I’d trust him with any future roofing needs without hesitation!
Evan is a very personable person. He was very thorough throughout the entire process from beginning to end. I could count on him to be consistent, always readily available to answer any questions, very knowledgeable and well versed at pretty much anything I threw his way.
Their team was punctual, professional, and did an incredible job on my roof. Angie walked me through every step of the process, answered all my questions, and made sure everything was done to the highest standard. The quality of their work is outstanding, and they left my property spotless after the job was finished. If you need a reliable roofing company, this is the one to call. Highly recommend!
The whole process was such an amazing experience! I was very impressed that my inspector was a women! Angie definitely knew her stuff! I highly recommend Total Pro! I now have a beautiful new roof!
James and his team are top-notch from start to finish. Punctual, professional, and reliable. Not a nail or scrap left behind - just a job well done. Highly recommend for anyone who wants peace of mind and a solid roof over their head.
I highly recommend this roofing company. The salesman James Anderson came out and met with myself and insurance co. He was highly knowledgeable and very friendly. Roof was approved and installed very quickly !!
Jeremy and his crew did a great job replacing my roof. They walked me through every step. They were thorough, punctual and a pleasure to work with.
If there was a way to leave no stars I would. Been working with this company for over a year, trying to get a service done. Dragging their feet, putting holes in on our roof, & us having property damaged from leaks. After a year of working with them, trying to get them out to fix our roof, they canceled our job with no reason as to why.
I have only great things to say about this company. They are very informative , polite and professional. I highly recommend them for your roofing needs.
Chandler Crowe is AMAZING. I was so very anxious about the whole roof situation. From the very first introduction and conversation, he put my mind at ease that he would be right there with me from start to finish in dealing with inspections, insurance claim, and roof installation. Chandler patiently explained the process and the next steps along the way. He responded to every text or email in a timely manner letting me know he valued my questions and concerns. I simply cannot say enough about how seamless the whole process was because of his guidance. The installation was efficient and completed in one day. My new roof is beautiful.
Total Pro lived up to their name! Josh did a great job with everything from working with our insurance company to meeting our needs around a specific shingle request to holding our hands through the process. Quality work done on time and they did everything they said they would do from day one.
Sam is the Best! He worked so hard with our insurance company to get our roof covered by our insurance. Apparently we have one of the tougher companies to get claims approved with. He was patient, kind, and knew exactly what to do to get everything approved and covered. Almost no out of pocket cost for me. Me and the hubs were elated!
Before Sam and Total Pro Roofing, we tried working with another roofing company. Super good guys, also willing to work to fight to get our roof covered but unfortunately didn’t know all the industry tactics to use and weren’t successful at getting our roof approved. Sam and his team are skilled professionals who know what they are doing. I would refer them to my family and friends any day.
Not only that, but after my roof was installed and paid for, Sam worked with me to get a further rebate back, making my new roof almost free for me and my fam. Holy smokes, so grateful!!
Thank you so much!!
Jacob was great! Very professional,
Efficient, reliable and honest. No surprise fees. The process was seamless. Great company. Good to know there are still trustworthy businesses around.
Mr. Covington from Total Pro Roofing demonstrated professionalism throughout the work that was completed at my home. He was very patient and courteous. His crew was timely and did a great job. The process was made easy by the level of professionalism I experienced from the initial phone call. Great job!
Highly recommend! Chandler made the whole process stress free from start to finish. Our roof looks great. The cleanup from the crew afterwards was impeccable. I would absolutely recommend Total Pro.
Just had a new roof installed. Total Pro Roofing provided exceptional service with competitive pricing. Chandler was outstanding, professional and made the whole process smooth from start to finish. Roofing crew managed by Al and Ricky worked tirelessly to complete the project promptly. Highly recommend Total Pro Roofing.
Very pleased with our new roof. Chandler answered all our questions and phone calls promptly. I will recommend them to others.
Highly highly highly recommend this company! Chandler Crowe made this entire process of having our roof replaced so easy and stress free for me and my wife. I don’t have time to deal with the insurance company and sign all this and that, I’m busy with three kids and a pregnant wife at the moment…..well, Chandler made sure I didn’t have to stress about anything…Chandler was extremely knowledgeable and professional in everything he done throughout this process! I tried to leave a ten star review, but it would only go up to 5!
Roof looks great. All of the crew, including Chandler and Jeremy, handled the job efficiently and professionaly. The cleanup was complete.
Total Pro Roofing and Joshua was excellent he met with the insurance adjuster took care of everything.
It took a full day for the roof but it was worth it!! Did a great job and clean up!!
Our new roof was installed today. Start to finish 7 hours. And a total clean up afterwards. From the first call with Matt to working with Total Pro and our insurance company to the last handshake with Cory, the supervisor, it was a professional experience.
Total Pro is just that. A total pro. Sam was amazing, great communication, very thorough. Work completed was fantastic. Highly recommend.
Joshua, with Total Pro Roofing was a tremendous help to me and my mom in Midland, Ga. If it wasn't for Joshua we would not have gotten our roof replaced. He went above and beyond. He really went to bat for us. He made a video summarizing the damages. Total Pro is very lucky to have an employee like Joshua. He is honest, kind, and work very hard. He know his job and all about roofing. He will explain everything about the process. He worked with the claims adjuster and the contractor the insurance agent sent out. He is very professional and excellent at his job. I highly recommend Total Pro Roofing and Josh as an agent to wrk with you. Thank you Total Pro Roofing and Joshua
They installed my house roof and new roof is looking outstanding. The guy Joshua was very cooperative and customer service provided was excellent.
I highly recommend Total Pro Roofing. I had hail damage and needed roof to be replaced. They met the insurance adjuster at my house to point out damaged spots. My roof was replaced in less than once full day and left the property cleaner than when they started. They even took extra time to make sure every single little nail was not left on driveway to avoid any potential damage to our car tire.
Total Pro is the way to go! My roof had severe wind damage and Matt from Total Pro was a huge help throughout the entire process. The adjustor from my insurance company was 2 hours late for meeting Matt to look at the roof, but Matt never complained and stayed to ensure the roof was inspected properly so I was taken care of! If anyone I know needs a trustworthy, professional, and knowledgeable roofing company, I will be recommending Total Pro! Thank you, Matt!
I am so happy to have met Jake from Total Pro Roofing! He went above and beyond to help me get a beautiful new roof on my home. He was very knowledgeable and was able to help me advocate for myself when my Homeowner’s Insurance representatives kept putting up roadblocks. He is responsible and persistent. This company stands by the finished product and customer satisfaction.
Matt does an awesome job! He is very thorough. And the quality of work is great! I would recommend Total Pro Roofing to anyone! Great quality, and awesome service!
Jake Moore at Total Pro helped us with replacing our roof. Jake and the Total Pro team are wonderful! They walked us through the entire process and are professionals. As a Realtor I only work with reputable companies and Total Pro is at the top of my Referral List!
From start to finish, Total Pro Roofing did an amazing job. Chris made the process feel effortless, and the final product was next level. Hopefully I won’t need a new roof again anytime soon (lol), but if I ever do, Total Pro is the ONLY option!
We had a great experience on our various small roof repairs with Total Pro Roofing. Chris came out and walked our roof, following up with an estimate promptly to complete ridge repairs and shingle work. Chris even suggested some maintenance work to extend the life of our roof while the guys were on the roof, which we agreed was smart. We scheduled the work shortly thereafter as they kindly worked around our vacation plans. Once the repair guys arrived, the work was completed quickly. Chris even came by the next day to check over the work for us. Chris was a great communicator and was available for questions and concerns. We highly recommend him and Total Pro Roofing to those seeking roof repairs.
Amazing experience and quality service. Total Pro was great from the beginning to the end of the process getting my roof fixed. They were all very professional and did a quality install. Big thanks to Matt for his professionalism and customer service!! I would definitely recommend Total Pro!
We have been beyond blessed to have this company re-roof our home, garage, and boat house after a hail storm… In the 13 years we have lived here,we have never experienced such a great company, TOTAL PRO ROOFING! They are in a league of their own when it comes to being dependable, professional, reliable, and on time with an amazing hard-working crew that completed the entire job (106 squares) from tear-off to fully shingled, trimmed and cleaned up…the Clean up was beyond exceptional and one of their crew even went back up on the roof after a very, very looong day and thoroughly washed & scrubbed two skylight windows for me! and did we mention Chris Covington? He is everything a company wants in representing them and more…TOTAL PRO ROOFING did a GREAT JOB ALL THE WAY FROM INITIAL INSPECTION THRU CLEAN-UP and WERE VERY PATIENT WHILE WAITING FOR BOTH OF THE INSURANCE CLAIM CHECKS!!! It gives us HOPE that there are EXEMPLARY COMPANIES AND THEIR EMPLOYEES STILL IN BUSINESS!!! THANK YOU…THANK YOU…THANK YOU for such a PERFECT EXPERIENCE!!! GOD BLESS your company, and all those who work for you, because it is those who work for you that LIFT YOUR COMPANY TO THESE HIGHEST OF STANDARDS!!!
Justin and team did an amazing job on our roof replacement placement! Justin recommended that we work through our home owners' insurance company, which ultimately saved us thousands in out-of-pocket costs. Justin helped us work with the insurance claims representative to ensure they had all the information they needed to approve the claim. Finally, the roof replacement team did an amazing job replacing our roof. They fully completed the work within one day and we were left with a beautiful brand new roof that we love! We highly recommend Total Pro Roofing for roof repair and replacement.
Jake from Total Pro Roofing was excellent to work with! He went above and beyond from the start with working with the insurance company to get the roof, gutters and window screens replaced to working with the crew to make sure my plants and trees surrounding the house were protected. The workmanship on the roof was exceptional and was completed in one day as promised. The worksite was cleaned up very nicely after completion. I think I now have the best looking roof in my neighborhood! I was extremely impressed with Jake’s communication through the entire process. He always kept me informed with dates and information and promptly called or returned texts. I cannot say enough about Jake’s customer service skills. He is a throwback to a time when customer service mattered. I would without a moment’s hesitation, highly recommend Jake and Total Pro Roofing.
Jordan from Total pro roofing is outstanding. Professional up front about pricing. Walked us through the hole process including dealing with the insurance company just really all around stand up guy. The craftsmanship speaks for itself our house looks amazing and the roof looks better than I could have ever imagined. You can’t go wrong with these guys they will get you that new roof your house has been needing for so long. And guys they do siding as well. Total Pro Roofing we are forever grateful for you guys taking such good care of our dream home.
Thanks again
Calvin & Donnie
I didn’t know where to start so I’ve called my insurance, Farmers, and they gave me two phone numbers. Called them both and left messages for each call saying that my roof was damaged by strong wind. The first one came but didn’t even bother going on the roof to inspect the damages but he did see a trim damaged on the corner of my house, from eye balling from the driveway (that inspection went nowhere-that was a disappointment). Mac, from Total Pro Roofing – the second call I made, went on the roof and saw some damaged. He was very professional from start to finish. Mac walked me through the process, step by step and made sure that it flowed smoothly. When the day came they were able to put a new roof in a day. Total Pro Roofing did a great job. I highly recommend them when your roof is in despair and needs repair. Again I want to thank Mac Musser (I hope I spelled your name correctly) for helping with the process and Total Pro Roofing for the new roof on my house.
Matt and the installers did an excellent job and follow through after the job was completed. They are first rate. I have had several roofs put on in other states. None gave the service and dedication that Total Pro Roofing gave.
The time has come to get our house renovated. Our contractor suggested that he also might be able to help get us a free roof with the newly renovated home.
I was skeptical at first because we tried for it just a few years ago in 2019, but our claim was turned down by the insurance company at that time.
And this is where Drew Johnston and Total Pro Roofing came into play! Mr Johnston called me to set up an appointment for his initial free roof inspection during which he was able to determine that our roof did in fact suffered hail damage. Following the inspection he also was in contact with my insurance company and negotiated with them, so they approved my claim this time around and finally we were on our way to a brand new roof!
Total Pro was very professional throughout the whole process. A few days before the job actually took place we received a call from the company and they laid it out for us in details what we could expect throughout.
The materials were delivered to our home the day before the job took place along with a dumpster for the old shingles and debris.
The day of the job a whole army of workers showed up very early in the morning. They had a supervisor named Jeremy who stayed the entire day, kept an eye on things, took pictures for insurance purposes and answered all my questions. He was very informative and professional.
The workers were very quick and efficient, they worked in unison, and their team work was unparalleled! Our home is not very large, 1500 square feet, but they really amazed us since they finished their job by 4pm! by 4:30 everything was removed and thoroughly cleaned up, someone even came and took their dumpster! The neighbors coming home from work that day would've never guessed that our entire roof had been replaced!
All in all we are very satisfied with Total Pro Roofing! Everyone we came in contact with was very professional throughout the process. I also would like to mention timeliness and punctuality. From the time we first met Drew Johnston he had been very responsive. Every time I'd text him with a question he'd call me back shortly after with his answer. And as soon as our insurance company approved our claim, Total Pro scheduled us for our new roof.
Total Pro Roofing has exceeded our expectations. The quality of their job and the value is superb! I feel very lucky that Mr. Johnston worked with us. He really was our voice towards the insurance company. I would recommend him to everyone personally!
Thank you Total Pro Roofing for a seamless experience!
Highly recommend! On time, polite, and professional from start to finish. Drew Johnston helped make the entire process quick and easy, from the inspection and working with the insurance adjuster to getting the new roof on and cleaning up. Exceeded our expectations!
Matt and his team were super professional and the customer service was outstanding! I will be referring them to anyone in need..
Total Pro Roofing is the real deal!
So many scammers… so many companies make big promises and are short on delivery. Not so with Total Pro Roofing. Everything they promised… they did.
We had a situation where we had hail damage. I paid for years to my insurance for my home in order to protect it. The insurance company tried to dismiss my claim on three technicalities. When I explained the issues to Total Pro Roofing… they went through my entire roof and came up with the proof that was incontrovertible. Because of them, most specifically …Drew Johnson , I was able to have my entire roof replaced. They also were able to get some of the downspouts and gutters changed. Between Drew Johnson and Corey Smith I was treated courtesy, and complete professionalism. I can’t say enough good things about them. I’m a fussy guy, because I’m a proud perfectionist. Good enough is just not good enough for me. Schlocky work is unacceptable to me. I won’t do lazy job and won’t accept it from someone hired by me. Drew Johnson was at my house at the crack of dawn when they were starting the job to install the roof….and he was there to make sure that the job was done completely and as described prior to getting the job. Drew followed up after the job to see if there were any issues that I had. The crew that they came to my home with, was courteous, and job driven. We have a big roof and they were able to get it done in one day. There was a hitch…the insurance company had not provided enough shingles, so Drew made sure it was done early in the morning and finished before noon. The clean up was spectacular. If you had seen my home the day before while they were working, you would’ve thought a nuclear bomb went off. Yet, when they left, it was immaculately clean.
Total Pro Roofing is amazing. With real guarantees. Corey smith was a great person to work with. Drew Johnson is a man that follows through and makes sure that you get what you were promised.
Highest rating possible.
Well done!!
The Total Pro Roofing team did an outstanding job on replacing our roof. The communication, attention to detail and workmanship were excellent. I would highly recommend the company.
In September of 2020 my roof started leaking—water and squirrels.
I tried to patch the roof and where the squirrels were coming in, but failed. I decided to get a whole new roof and block the builders gap. I got the Total Pro folks to come out. They did great working with insurance, and got the work done—kinda, enough so they could collect their insurance check.
I thought they were good at the time—frankly partly because the sales rep was a hockey buddy. By all means, I was a fantastic customer. I tried to be because I thought it was a friend doing a favor. I wasn't pushy on the deadlines, and I even made marketing time lapse videos and published them for them FOR FREE. Plus, I recommended them to at least 5 friends, one who got her roof done too (something that was supposed to earn me a $100 referral fee that never happened).
The roof went up OK, though the builders gap was not sealed. I questioned it, but they said it would be impossible for squirrels to return once the gutters and flashing went up. Waited for the gutters to go up. 3 times they had to come back because of things like they forgot a WHOLE side of the house. Patching the drywall where the leaks happened meant just spackling and painting over it. I still have moldy painted over drywall up there and am waiting for that to be a problem.
The gutters though are the WORST. They leak at every corner that they did. They came back three times to fix it last year and I gave up because they were such idiots. Then this year, I started having problems with my foundation. The water coming down eroded my foundation, and I had to have my house put on 9 piers. My downspouts are unconnected in several places. I am still missing gutters on part of the roof. The gutters still leak. In fact they're just pools of water because they are not angled at all to go to downspouts, and will drip for up to a week after a rain.
When the squirrels started coming back in I called an exterminator. He came by and explained just how laughable their work to seal the roof was. I called them to come fix it. I have called or texted 6 different days from September 22, 2021 til October 19 to arrange for them to come out. I know COVID has caused construction delays. But they are blowing me off. No show for work dates. No calls back. Just texts saying that I'm "telling the owners right now" that are apparently meaningless.
In short, their work, particularly for gutters, is unprofessional if not a straight up liability. They are liars who don't warranty their work for real, do not complete the work they were hired to do, nor do they pay their referral awards.
I gave them two stars because they were good at getting their insurance money. That at least was hassle free. I highly recommend you find another vendor though. Save yourself a year of frustration and poor workmanship—and maybe even your foundation.
We was very "Happy" with Total Pro Roofing LLC.
Contact; Finlay Hoffherr, he was very professional, went over and beyond his job. We had 2 other estimate, they didn't even suggest our Homeowners Insurance, All they wanted us to do was finance a new roof Finlay took more pictures of our roof sent to our Homeowners Insurance, we came out of pocket less than a $1,000.00
Thanks Finlay you deserve a "RAISE"
Total Pro Replaced my roof in 2020 and I am pleased with everything they did. Great pre sale and post sale support. Everything was done in a timely manner and their crew was quick to get the work done and clean up.
- 105 Grayson Industrial Pkwy, Grayson, GA 30017
- Locally Owned & Operated
- Slate Roof
- Green Roof
- TPO Roof
- Tile Roofing