- 8110 Frye Rd, Alexandria, VA 22309
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
What people say about “Top Notch Roofing Services”?
Customer feedback is mixed regarding Top Notch Roofing. While many reviews praise the quality of work, competitive pricing, and prompt service, there are significant complaints about communication and follow-up. Some customers report issues with non-responsiveness after service, which has led to unresolved problems. Overall, while the workmanship is often highlighted positively, the lack of customer service and communication has left some clients feeling frustrated and disappointed.
What Users Like The Most
- Top Notch came in at $125. A very fair price.
- William did an excellent job on the replacement of a downspout.
- They were on time, professional, my roof was repaired on the spot with no further issues.
- He gives me a reasonable and competitive estimate and even cut down the price after he finished the work.
- They responded quickly and provided a great service at an extremely fair price.
What Users Like The Least
- I had a steady drip from my bathroom exhaust fan every time it rained... no return call.
- William attempted to repair twice and couldn’t find the exact location of the problem... very disappointing.
- I called them one time to schedule a visit, nobody picked up the phone...
- I got off work and started waiting... nobody showed up.
- I do not want to say anything about the people who wrote reviews before me, but I think the company is a joke!
Recommended Reviews
I received estimates from about 7 roofing companies to repair this flashing that had pulled away. 3 wanted $350. Another 3 wanted $700. Top Notch came in at $125. A very fair price. A+
The reviews about non-responsiveness are all true. I had a steady drip from my bathroom exhaust fan every time it rained. Top Notch came by and patched some water proof material over some exposed nails and said that would work. Not even close. I paid the bill and then the same thing happened during the next storm. I've been calling and leaving voicemails with no return call. They clearly don't care about their customers or their professionalism.
William did an excellent job on the replacement of a downspout. He was competitively priced, prompt in all respects, and efficient. He was a pleasure to work with and took great pride in his work as well.
- 8110 Frye Rd, Alexandria, VA 22309
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
Some reviews mention a warranty longer than competitors, but no specific details are available.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
No overall rating found.
1. What services does the company offer?
Roof Replacement, Roof Waterproofing, Gutter Installation, Roof Cleaning, Tile Roofing, Attic Insulation, Soffit and Fascia Services, Soffit Installation, Green Roofing Services, TPO Roof Replacement.
2. Are there any services the company does not offer?
Gutter cleaning services are mentioned as not provided despite being listed.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.