Logo of Top Notch Roofing Services

Top Notch Roofing Services

  • 8110 Frye Rd, Alexandria, VA 22309
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Top Notch Roofing Services, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Located in Alexandria, Virginia, we offer a comprehensive range of services, including roof coating, waterproofing, and gutter installation. Our well-coordinated team excels in handling complex tasks from start to finish, ensuring that every aspect of your project is executed with precision. We understand the importance of organization and attention to detail, which allows us to deliver durable, high-quality results that provide long-term value.

Our commitment to consistency and reliability means you can trust us to see your project through with care and professionalism. Whether it's a minor repair or a significant installation, we are dedicated to achieving excellence in every job we undertake. You can find us proudly serving Alexandria and the surrounding regions, ready to tackle your roofing needs with thorough project coordination.

What people say about “Top Notch Roofing Services”?

Customer feedback is mixed regarding Top Notch Roofing. While many reviews praise the quality of work, competitive pricing, and prompt service, there are significant complaints about communication and follow-up. Some customers report issues with non-responsiveness after service, which has led to unresolved problems. Overall, while the workmanship is often highlighted positively, the lack of customer service and communication has left some clients feeling frustrated and disappointed.

What Users Like The Most

  • Top Notch came in at $125. A very fair price.
  • William did an excellent job on the replacement of a downspout.
  • They were on time, professional, my roof was repaired on the spot with no further issues.
  • He gives me a reasonable and competitive estimate and even cut down the price after he finished the work.
  • They responded quickly and provided a great service at an extremely fair price.

What Users Like The Least

  • I had a steady drip from my bathroom exhaust fan every time it rained... no return call.
  • William attempted to repair twice and couldn’t find the exact location of the problem... very disappointing.
  • I called them one time to schedule a visit, nobody picked up the phone...
  • I got off work and started waiting... nobody showed up.
  • I do not want to say anything about the people who wrote reviews before me, but I think the company is a joke!

Recommended Reviews

Overall Company Rating
Good 4.0
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Alexander Cullison
May 17, 2022

I received estimates from about 7 roofing companies to repair this flashing that had pulled away. 3 wanted $350. Another 3 wanted $700. Top Notch came in at $125. A very fair price. A+

Ben Feeney
Sep 28, 2021

The reviews about non-responsiveness are all true. I had a steady drip from my bathroom exhaust fan every time it rained. Top Notch came by and patched some water proof material over some exposed nails and said that would work. Not even close. I paid the bill and then the same thing happened during the next storm. I've been calling and leaving voicemails with no return call. They clearly don't care about their customers or their professionalism.

Debra K
Mar 15, 2021

William did an excellent job on the replacement of a downspout. He was competitively priced, prompt in all respects, and efficient. He was a pleasure to work with and took great pride in his work as well.

Jimmy James L
Oct 12, 2020

Roof started to leak, so we reached out, an appointment was made the following day, they were on time, professional, my roof was repaired on the spot with no further issues.
We will certainly use them again if needed.

Angie Micko
Aug 25, 2020

William and his guys seemed so promising. We used them before to replace an attic fan and were so pleased. We since discovered a leak in our roof after removing a closet from our laundry room. William attempted to repair twice and couldn’t find exact location of problem. Said he would return and make it right but never did. I would have paid for necessary additional work, but instead still have leaking roof. He has not responded to emails or yelp messages. Very disappointing.

Jerry Xiao
Feb 13, 2019

I found the company on yelp by the good customer rating and I was right: they did an excellent job for me!

The owner William is a very nice guy who is patient and answering promptly all my questions in details, willing to negotiate the price before the work starts.

He gives me an reasonable and competitive estimate and he even cut down the price after he finished the work which gave me a little surprise and I am happy of course.

He is also very flexible for the date/time of the work, I had to reschedule it and he did not have any problem, even though it was very cold on new date/time.

I would definitely recommend William and his company and will hire him again next time.

Jerry

Claude Tudor
Mar 19, 2018

Will and his team responded quickly and provided a great service at an extremely fair price. I would hire him again for additional roofing needs. Thank Will!

Oleg InDC
Oct 9, 2015

I am not sure why this company has good reviews. I do not want to say anything about the people who wrote reviews before me, but I think the company is a joke!
I purchased their services through LivingSocial. I called them one time to schedule a visit, nobody picked up the phone, but I was able to leave a message (that's important, since that is the only way they get their messages). A few days passed by, I called again and left another message. This time William called me back. We scheduled a visit later the same week. On the day of the visit I got off work came home and started waiting for William to show up. Nobody showed up and no phone calls either. I called their number and I left a message asking if I could reschedule. No return calls. A couple of days later, I called again. Nobody picked up the phone, but also this time I couldn't leave the message either, since the box was full. I found their e-mail and sent them an e-mail. I kept calling them every day for a week with no success. Eventually, I called LivingSocial customer service and I asked them to try to get in touch with the company. A few days ago they replied stating that they could not get a hold of anybody either. I requested my refund.
So far I have not heard from Top Notch!
The funny thing is, today I opened LivingSocial and guess what, Top Notch is there again!
Well, good luck to whoever buys it. It's definitely won't be me.

donny wofford
Aug 28, 2015

Liked working with them, very neat, clean, did a great job on our roof and gutters, would use again in the future if needed, i was also provided with a warranty longer than any other company we haf out here giving us estimates.

Kara Langanke
Aug 13, 2015

Called for a small leak but apparently had a big issue, the valleys were installed wrong so they tore everything out and installed the right way, very satisfied, will use again on future repairs.

Tristate Moving & Storage
Aug 13, 2015

I called around for estimates but once I called Top Notch Roofing I knew I was at the right company. They knew exactly what I needed. The selection was exactly what I was looking for. William was very helpful and answered all my questions. Once the estimate was given out the follow through was immediate and I had my new roof in a week. My house looks amazing and the crew was outstanding. Pricing was very competitive and right around my budget. I recommend this company to all my family and friends. Again thank you for the outstanding work !

Numb Brrr
Aug 11, 2015

Highly recommend! We had just bought a house and we needed a new roof. Not being from around the Alexandria area we had no idea where to turn. My husband happened to meet William by chance and got to talking. Turns out William has been repairing/replacing roofs for the past 10 years. He gave us a great deal and did the job pretty fast too. No more leaks in our guest room. Thanks so much!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 8110 Frye Rd, Alexandria, VA 22309
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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No information found.

2. Are warranties offered by the company?

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Some reviews mention a warranty longer than competitors, but no specific details are available.

3. Does the company offer senior discounts?

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No information found.

4. How is the company overall rated?

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No overall rating found.

Service questions

1. What services does the company offer?

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Roof Replacement, Roof Waterproofing, Gutter Installation, Roof Cleaning, Tile Roofing, Attic Insulation, Soffit and Fascia Services, Soffit Installation, Green Roofing Services, TPO Roof Replacement.

2. Are there any services the company does not offer?

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Gutter cleaning services are mentioned as not provided despite being listed.

3. Does the company offer emergency services?

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No information found.

4. Does the company offer eco-friendly accreditations?

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No information found.

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