Tidewater Caulking, LLC
- 2723 Airline Blvd, Portsmouth, VA 23701
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
About the Business
At Tidewater Caulking, LLC, we specialize in providing a comprehensive range of services that include roof vent installation, roof skylight installation, and roof gutter repair. Our expertise allows us to tackle both residential and commercial projects with confidence, ensuring that every job is handled with the utmost professionalism and attention to detail. Located in Portsmouth, Virginia, we are dedicated to delivering durable and high-quality results that stand the test of time. Our organized approach and commitment to consistency enable us to manage complex projects seamlessly from start to finish.
Whether we are sealing skylights or addressing exterior water issues, our focus remains on providing long-term value for our clients. We pride ourselves on our ability to coordinate effectively, ensuring that every aspect of your project is executed thoroughly and to the highest standards.
What people say about “Tidewater Caulking, LLC”?
Customer feedback is mixed regarding the services provided by the company. While many reviews praise the professionalism and quality of work, particularly in sealing skylights and addressing water leaks, there are serious concerns about communication and handling of incidents. One notable complaint involves a substance spill from a company vehicle, which caused damage to a customer's car and raised questions about the company's accountability. The overall sentiment suggests a need for improvement in customer service and response to issues.
What Users Like The Most
- They sealed the large skylights for our building 2 years ago.
- Very professional and the work still looks great and no leaks.
- They also sealed the split brick exterior on some areas where water was seeping through.
- Those issues are solved.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
They sealed the large skylights for our building 2 years ago. Very professional and the work still looks great and no leaks. They also sealed the split brick exterior on some areas where water was seeping through. Those issues are solved.
On May 16, 2024 around 3:20 pm, I was traveling on London Bridge Rd from the Great Neck side to enter the on ramp on I-264. The first vehicle to turn was a Tidewater Caulking truck. Behind the Tidewater Caulking truck was a red Chevy Silverado. Finally, my car a 23 Dodge ScatPack Plus. When the Tidewater Caulking truck turned right, something spilled in the back. The substance was either white or clear. The substance splashed all over the front of the Chevy, and my car caught a misting spray as it hit the ground and was kicked up. My passenger took pictures of the truck and washed my car as soon as I could. The substance left smears/ specks on my clearcoat. I called Tidewater Caulking at 3:59 pm and was told that someone would reach out to me. Of course, no one did. On May 17, 2024, I sent a message through their website and called 3 times for someone to contact me, and no one did. I was able to find Mike O’Connor’s name and email address. I emailed him on May 18, 2024 at 1:15 pm. Mr. O’Connor responded to my email on May 19, 2024 at 11:30 pm. In the email, he towed the company line denying that anything like that would occur. He also said for me to call him. I called on May 21, 22, and 23 with no call back. I only asked that my car be polished and waxed to correct the problems or a paint job only if detail did not solve the problem.
My advice is not to use this company because they will not accept responsibility for their actions. If they did this to me with pictures. Imagine what they will do to your home or business. Government Agencies should not even consider their bids as serious!
137 locals recently requested a quote
- 2723 Airline Blvd, Portsmouth, VA 23701
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
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