- 859 Horan Dr, Fenton, MO 63026
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “Thomas Family Roofers”?
The majority of customer reviews for Thomas Family Roofers are overwhelmingly positive, highlighting their excellent customer service, prompt delivery, and clear communication. Many customers appreciated the quick response times, particularly for urgent repairs, and found the crew to be professional and skilled. Customers also noted the fair pricing and transparency in estimates, which contributed to their overall satisfaction with the roofing services provided. The attention to detail during work and cleanup further reinforced the positive sentiment expressed by clients.
What Users Like The Most
- They showed up within 30 minutes like they promised and didn't even charge me for the service call.
- Randall really went the extra mile to make sure we were comfortable with our choices.
- Malachi explained each step of the process and was always available to answer our questions.
- The pricing was fair, service was professional, and he was honest throughout the process.
- The crew arrived on time and got right to work, moving quickly and efficiently across the roof.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I have used this roofing company in Fenton for many years. The first time I called, it was raining and I had a leak. They showed up within 30 minutes like they promised and didn't even charge me for the service call. Other roofers I contacted wanted to charge just to give me an estimate. They fixed the leak and charged a fair price. Later on, I had them come back to replace my whole roof. Their quote was very competitive, and they finished the work within the time they said they would. They did such a great job that two of my neighbors also hired them to replace their roofs.
We had a copper colored metal roof put on our house in Fenton. After meeting a representative from Thomas Family Roofers at a local home show, we scheduled a meeting with Randall. He answered all our questions and helped us understand the different grades of roofing materials and pricing. Randall really went the extra mile to make sure we were comfortable with our choices. The crew, led by Malachi, was punctual, hardworking, and paid close attention to detail, even spray painting the stacks to match the copper color of our new roof. The whole job was finished in just three days, and Malachi did a final walk around with us to make sure everything was done right. We are very happy with our new roof and the excellent service we received!
At first, I spoke with the manager about the details of replacing the roof on my garage in Fenton. I wanted shingles that matched my house roof instead of a metal one, and also needed some repairs done on the soffits and other areas. The manager had no problem with this and sent Randall to check what materials would be needed. After that, the manager came back to talk about the cost for both materials and labor. I asked if I could buy the materials myself, since I had a discount at a local store for being a Veteran. The manager agreed, so I paid for the materials and we set a date for the project. I would pay the crew for the labor. On the day of the job, a team of four roofers showed up on time and got right to work, removing the old shingles and preparing the roof. There was a small delay because the materials hadn't arrived yet, but Randall called the store and sorted things out. While waiting, the crew finished all the prep work, cleaned up everything, and made sure no trash, nails, or scraps were left behind. They promised to come back the next morning when the materials arrived. The next day, the crew returned right on schedule and began installing the new shingles and fixing the soffits. The team worked together smoothly and didn’t waste any time. They finished the whole project by early afternoon, and once again, left the yard spotless—even though it was freezing outside! The next day, it even snowed. Overall, I am very happy with how everything turned out. The crew was professional, did a great job, and cleaned up perfectly. I would recommend them to anyone needing roof work in Fenton.
Company Locations
Head Office
Branch Offices
- 859 Horan Dr, Fenton, MO 63026
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated