- 2275 Cassens Dr, Fenton, MO 63026
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “American Roofing & Exteriors”?
Customer feedback about American Roofing & Exteriors is mixed. While many reviews highlight excellent customer service, smooth communication, and high-quality work, there are notable complaints regarding poor customer interactions and issues with subcontractors. Positive reviews praise the ease of working with the company and their effective handling of insurance claims, establishing a strong reputation for reliability. Conversely, some customers express frustration with rude interactions and the quality of subcontracted work. The delivery of service appears to depend significantly on the individual subcontractors assigned to the job.
What Users Like The Most
- They handled everything with the insurance company which made the whole process super smooth.
- Shayna was easy to work with and responsive when I had questions.
- The work was completed swiftly without compromising quality, using top-notch materials.
- Outstanding customer service. Their installers are very efficient and hard working.
- The salesman that presented ARE's products and services was very knowledgeable.
What Users Like The Least
- This company has poor customer service.
- Horrible company. They don’t even have their own employees.
- The contractor after the deal was done started demanding more money.
- The flashing and counter flashing on the front of my house were messy.
- I was perplexed when your company called me and was rude.
Recommended Reviews
This company has poor customer service. Not only was the receptionist who called me seeking a fraudulent lead, so was the supervisor I spoke with. Apparently this company's IT department is outdated which means if you're a potential customer your information is at risk. I'd advice you to stay clear of this company.
I was perplexed when your company called me and was rude. As I stated to the supervisor I spoke with I was going to leave a review of my interaction.
They were very easy to work with with no high pressure. They handled everything with the insurance company which made the whole process super smooth. The cost to us was acceptable and they did a great job. If I had to do it all over again, it would be with American Roofing & Exteriors.
I had American Roofing and exteriors come out to handle an insurance claim for hail damage on my roof in Valley Park. They did a great job fighting for me with the insurance company, which I appreciate very much.
- 2275 Cassens Dr, Fenton, MO 63026
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof