The McKernon Group
- 381 New Rd, Brandon, VT 05733
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Slate Roof
- Gable Roof
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About the Business
What people say about “The McKernon Group”?
Customer feedback on The McKernon Group is mixed, with some praising their timely, budget-friendly project execution and excellent problem-solving skills, while others express frustration over poor communication and unprofessionalism. Positive reviews highlight the company's reliability and quality of work, indicating a strong level of satisfaction for some clients. However, significant concerns arise from a severe complaint about rudeness and a lack of respect in communication, which casts a shadow on the overall perception. This suggests that while they have successful project outcomes, there are critical issues regarding customer service and reliability in scheduling.
What customers highlight
- They have been on time and within budget.
- Their problem solving skills are excellent.
- Highly recommend.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Our family has completed two projects with The McKernon Group and have been pleased with the results both times. They have been on time and within budget. Their problem solving skills are excellent. Highly recommend.
We reached out to ask for examples of the kind of work we are looking for and they responded by setting up an appointment to come by our home. We rearranged our day to accommodate and then they blew us off without notice. They were appallingly rude in all email and text correspondence and, though they advertise in the Adirondack Life, have decided that work in Lake Placid/Saranac Lake is "too far from home base." While the overall lack of basic respect and integrity is shocking, I am grateful to have seen the true colors of The McKernon Group prior to hiring. I will happily share more about my experience with anyone who is considering hiring this company.
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