Terrebonne Ford

I really appreciate how Troy and the staff at Terrebonne Ford streamlined the process of buying my new car. They were very professional, offered me a great deal and never pressured me to "buy today". I definitely recommend doing business with them!

Hunter Haydel made the deal happen. He went above and beyond my expectations. Also meet John Jaccuzzo. He put the final touch on the deal, and I drove away with a F250. They have great people working there. When I'm looking for my next vehicle, I'll go to Terrebone Ford.

I went car shopping.and I had always heard Terebonne Ford Motor City advertising on the radio. So I stopped by. And looked at cars. And I found the one I wanted. The guys were very friendly and helpful. They got me financed for a car when other car dealers said no. I would highly recommend Terence Ford.if you are looking for a good car.Go see them. They are the greatest.

I bought a Ford Lightning from Brandon at Terrebonne Ford. Everyone there was really nice. Much easier to deal with than All-Star Ford in Prairieville. If you are looking for a new vehicle it is definitely worth the ride

Experience very pleasant. Personnel very helpful and knowledgeable. Vehicle was prepped and ready for delivery on time.F&I manager and salesman were very helpful.
Would recommend this dealership to everyone.

I would like to give a 5 Star shout out to the Mobile Technician Ted Manry! Ted arrived at my house with his Mobile Van (which I should add is very well equipped and impressive) with a pleasant attitude and began explaining all that he would do. I was mowing my lawn but was able to watch Ted working on my F150. I was very impressed at all the areas that Ted looked over with a flashlight. All the fluids where checked and he even showed me where the Air condition Filter was located as well as cleaning it. Ted was a pleasure to have service my F150 and has sold me on the Mobile Service! I would also like to give a 5 Star appreciation toTerrebonne Ford for coming up with the Residental Mobile Service. This was and is so convenient for those with busy home schedules. Thanks a bunch!

Mike Leger

Everything was perfect.... the people including all service advisors and their managers.... and the work done couldn't have been better..!!!! Five stars deserved...!!

Take my word and go see Lindsay Crawford at Terrebonne Ford!!

On Monday my car unexpectedly decided to retire after 11 years I was so stressed because circumstances have never FORCED me into purchasing a vehicle. I felt very vulnerable because of the fact that I was in desperate need and didn’t want to be taken advantage of. I didn’t even know what my options were because I wasn’t prepared and looking. So of corse the first thing I did was call Lindsey Crawford with Terrebonne Ford of Houma! I vented a little and I knew that I was in good hands. She asked what my preferences were and a few days and me going through approximately 37 car personalities, she got my car.

When I walked in, she knew what I was feeling. She was absolutely AMAZING! NEVER ONCE did I feel pressured. She explained everything and every option we had throughly and took care of everything for us! I prayed so hard for God to provide our needs and place us in the vehicle he had for us. God gave me everything I asked and far beyond!

Buying cars may not be a big deal to some, but for me it is. I don’t require much and my husband works entirely too hard to provide for our family for me to ever ask for more than what I need. But God is faithful to His who trust Him and His plans. Thank you Lord for your blessings, thank you Lindsey Crawford and Terrebonne Ford Houma,La. for having my back and being honest with me from the start. Most importantly thank you to my husband for providing for us and loving us so well!! Beep! Beep! Hop in! Momma got a new ride

Terrebonne Ford has outstanding customer service and are very attentive to the customers needs. No pressure sales and fast service. Seth provided the best vehicle buying experience I have ever had.

Had the most fantastic experience dealing with Anthony, Kris and James!

Purchasing our 2019 Land Cruiser from the dealership felt like a transaction from the good old days. No hassle, no haggle and a straightforward process through and through.

Everyone we encountered was kind and helpful. Never felt pressured to do anything but exactly what was best for us.

I highly recommend Terrebonne Ford and their other dealerships. Ask for Anthony! Dude is as cool as a cucumber and has a team that is second to none.

A+++

Terrebonne Ford buying experience was very smooth on my recent Ford Maverick purchase. Bought during Ford's "Employee Pricing" event and Terrebonne Ford sold me the vehicle at the discount price, no problems.

Rusty Guidry, my salesman, even worked hard to help me use some "Ford Pass" points that were about to expire.

Great Ford Dealership.

We are a Transportation business and are always looking for vehicles for the fleet, I searched the entire North Shore in New Orleans nobody compares to Terrebone Ford absolutely love their service there pricing can’t be beat) they even delivered my vehicle to my door highly recommend

Had a scheduled service appointment for Monday May 19th at 7:30 am. Dropped off early and put envelope with keys in drop box. Got a call around 8:30 confirming what I wanted done, 60,000 scheduled maintenance and check A/C. Was told I would receive an estimate before any work was done. Called Monday afternoon, was told no estimate yet. Called Tuesday afternoon 5:30 was told service rep left early and techs were gone. Wednesday at 8:30 got a text a stating A/C low on Freon, tech trying to find leak. Sent text asking if any of scheduled maintenance was done, no response. Got a text at 12:10 stating all estimates would be given we tech finds leak and listing what scheduled maintenance would be done. Got another text at 1:44 with a picture of estimate and letting me know that tech couldn’t find a leak and if I wanted to add Freon and dye to the system into the system it would be $425.48:before taxes, I responded to text about extended warranty we had discussed, to please start the process and in the meantime do the scheduled maintenance. After go back and forth about the extended warranty and calling the warranty company, I gave the go ahead to do the Freon and dye test acknowledging that if they could find a failed covered part, that I understood that I would be responsible for the charge. I stopped by today at 5:00 pm to try and get an update. Was told that they would put the Freon and dye into tomorrow morning. I asked if they had done any of the scheduled maintenance and the answer was no. So in 4 days they visually inspected the A/C and determined it was low. I was told the problem was the tech was working on my truck and another one that had been there for 2 1/2 weeks. I will be picking the truck up tomorrow morning and bringing some where else. Why do you have to schedule an appointment, if they aren’t going to work on it. I have had to pay for a rental while my vehicle sits in the shop. The Service Manager stopped by for a brief minute and acted like he didn’t have time to deal with it. I have bought a lot of new vehicles from them over the years, although this one was bought used from somewhere else, but it seems to me that if they are a Ford service center, they should work on any Ford vehicle no matter where it was bought. Needless to say tomorrow will be the last time I step foot in Terrebonne Ford. They have cost me money and now I have to bring it somewhere else to get it fixed. My suggestion, if you have a Ford vehicle and need service work done, find a another dealership to go to.

Hunter Haydel found me the car with the features I wanted. He continues to help me figure out all those features. I am enjoying my new Explorer.

Awful I brought it in for a bent rim on right back wheel I was told I had 3 bent rims
I assume that if I said the rim bent it’s wobbling I was told I never said it’s was wobbling which I didn’t I just said it was bent because that what I was told by a tire place
So $500 later car still doing the same thing
Noted that none of these rims showed a bent so I just took the word about the other 2 but I know something was wrong with the one on the passenger rear
So I feel if I was scared out of $500
Ps if a rim is bent and it’s not showing fisical damage it must be wobbling but I guess I was wrong

What an outstanding experience I had doing business with Terrebonne Ford! Very kind and helpful sales and finance staff! I’ve been on the market for a specific truck and it had to be a certain color as well. I’ve been looking for weeks. I even made attempts to purchase out of town and even out of state. The guys at this dealership definitely earned my business and like I said it was an amazing experience doing business.

brought vehicle in for recall and to replace a tire and check for in cab noises. they were very efficient. i could not have asked for a better service rep. Rhea was wonderful. Kept me posted on everything.

The best car buying experience I’ve ever had! My sales person Lindsey Crawford is an amazing person to work with! She worked hard to help me find an amazing vehicle and I can’t thank her enough! Will definitely be returning in the future!

Fast ,friendly service department. Ford pass points saved lots of money on new tires for my vehicle. Definitely will buy next vehicle from them.

Anthony Simpson made my buying process a breeze. From start to finish, he made me feel welcome and at ease. I LOVE my Palisade♥️

The Service Department was the best !
Great attention to our needs and the Friendliest staff and quick resolution.
Highly recommended.

Gots to say thank you Ford for fixing my car. They always do a great job when I need something done.

Very good experience buying my Maverick. My salesman Mr. Jimmy was extremely helpful and made the whole process simple and friendly. Sales manager gave me a good deal. The finance manger found me a very good rate. All around great experience would definitely recommend. Thanks again to Mr. Jimmy Brewer.

These guys could not accommodate my needs (alignment on my F350). But that didn’t stop them from good service; they got me the name and number of the place they use for these large trucks. They took care of me despite me not spending $$ there! Now THAT’S GREAT CUSTOMER SERVICE! Thanks guys! And the place they recommended was awesome too: Superior tire service!

We went in to just look at an Expedition to upgrade to and was impressed with what we saw . Anthony Simpson was very helpful, very responsive to our needs and made the process seem flawless. So quick and professional with that personal touch. We will definitely recommend him to our family and friends . Keep up the good work ! You are awesome ! customer here !!!

Working with Anthony has been the best buying experience ever! I have never had it so easy when purchasing vehicles!!!
He definitely made the experience memorable.

We had a very good experience with Hunter Haydel as our salesman. The vehicle we were looking at was at their second location on the east side. Hunter went and picked up the vehicle for us and brought it back to the dealership for us to test drive. The entire buying process was very smooth and easy. We would absolutely recommend Hunter!!

They went above and beyond to help us out and be sure we was able to get what we wanted at an affordable price we couldn’t be more grateful

Upon learning about the mechanical issues affecting my Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison from the service department demonstrated outstanding customer service, going above and beyond to ensure I felt valued as a customer while keeping me informed throughout the three-week duration of the process.

The service department, along with the certified mechanics overseeing the repairs, exhibited a high level of professionalism and expertise. Every aspect requiring attention was thoroughly discussed with me before any service was performed. The entire process was seamless and efficient, instilling in me the utmost confidence that all repairs would be addressed promptly and effectively.

My experience couldn’t have been better on the purchase of my 25 Maverick. Anthony and Hudo made the process simple and easy. All my questions got answered and I never felt pressured. They also worked with my schedule! Love my new truck and thankful for the great service!

The service team took care of me when I was in town for work and my rear caliper broke causing major issues. They got my truck in even without a appointment and got it fixed them same day. The team did a great job and the whole time made me feel like I was family. Thank you so much for getting me back on the road and able to make my offshore flight the next day.

I recently just purchased a Ford Bronco from this dealership and I am beyond satisfied with my time there. Seth Lovell was my salesman and he was amazing. The whole experience as a whole was one to beat. Everything from the atmosphere to the people there was nothing but perfect! Thank you so much again Seth!

Recently brought in my son's 2014 F150 for a transmission control recall. When I picked the vehicle up and left the dealership, I noticed the acceleration was rough and the truck seemed to struggle. The truck completely shut off at the second red light. It cranked right back up and I headed back to the service department. When I relayed the issue to them, the service manager (paraphasing) said they did everything properly with the recall and it's not their problem. He offered to keep the truck overnight to look at it, but did not think it had anything to do with them. The truck died on me 4 times before I parked it at my son's home. There were no issues like this before they serviced it. I would not recommend anyone using their service department.

Dominque in the service department is phenomenal!!! Her exceptional service and great attitude is why we will continue to deal with Terrebonne Lincoln! Lance has always been super helpful and knowledgeable also!

I took them up on their offer to pick my vehicle up and bring it back after service was finished. I was seriously impressed by the people who picked my vehicle up and brought it back. Very nice and courteous. I was also seriously impressed with the service department representative who called me several times to keep me updated of every step of the service being provided. Would definitely recommend! They treat you as family!

Sales & service, Department Teams are AWESOME. . .
T H A N K you ALL Very Much. . .
Especially, Mr. Seth Lovell, and Mr. John J. . Gracias.

Very friendly and informative. My service advisor was very upfront on everything they were going to do and did a very professional job in an efficient manner.

Ms.Ava Moore ...she is awesome...I walked in and told her what I was looking for and what I could afford and she and the finance department had me in my new ride within just a couple hrs...I am so pleased with my 2017 Ford explorer..thank you terrebonne Ford and especially thank you Ms. Ava Moore..

Will and Carleton did a fantastic job in the entire process of my truck being fixed. Extremely happy with both guys.

Best service department in the country!!! Two years running FORDS PRESIDENTS AWARD.!!! You want great service and friendly staff Terrebonne Fond is the place