- 3800 Desire Pkwy, New Orleans, LA 70126
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Access Gate Systems”?
Overall, customer sentiment towards Access Gate Systems is overwhelmingly positive. Many reviews highlight exceptional customer service, with Jimmy and his team being described as knowledgeable, responsive, and professional throughout the installation process. Clients appreciate the quality of work and the ability to communicate effectively with the team, which often exceeds expectations. The majority express satisfaction with the timely delivery and the high standards maintained during the installation and maintenance of their gates. However, there is one significant complaint regarding delayed responses and unresolved issues, which raises some caution about consistency in customer service.
What Users Like The Most
- Jimmy has been amazing thru the gate install and process would recommend him to anyone.
- What a great experience Jimmy was knowledgeable and very service orientated.
- They made it so we can automate them later when we have the money, that was very important to us.
- I've experienced companies that promise a great product or experience but fall short in delivering but AGS met and even exceeded my expectations.
- Jimmy was very easy to work with made sure I was satisfied.
What Users Like The Least
- We’ve had nothing but lackluster customer service.
- Multiple texts to the owner, rarely responds.
- I know this wasn’t a big commercial project or anything, but we spent over $3k for an automated gate system in 2020.
- We are still waiting for parts that were supposedly ordered nearly a year ago.
Recommended Reviews
Jimmy has been amazing thru the gate install and process would recommend him to anyone. The Gate is awesome works great thanks.
What a great experience Jimmy was knowledgeable and very service orientated. not only was the installation great but jimmy made my wife and i feel that they will always be there if there is ever any issue with the system.
We used Access Gate Systems to build our wrought iron fence and to automate our sliding gate. Jimmy Toca the owner was able to provide features on both the fence and the gate that our other quotes said were not feasible. Other companies said we needed to use a less heavy spec on the iron due to the weight the installers had to lift, to limit the gate width, to move the walkway to our house, and to carve up the concrete of the driveway. Jimmy was one of our last quotes and posed none of those limitations. He said he had experience with even wider gates, could handle the thick iron build, and had successfully implemented these systems without imposing these alterations. In fact, he said it would be a waste of money to move the walkway, carve up the driveway, etc. He saved us money and some hassle. His quote came in lower, and was all inclusive of the fence and gate system, rather than having to coordinate different companies for each. We are very busy and this was a big win that made our life a little easier. Jimmy's experience and love of the detail of these fences and gate systems is amazing and impressed us from the first phone call: you will see that yourself. He solved problems and built us a detailed solution through every little turn of the process. I've never met Jimmy before this, but from our experience with him and what he accomplished for us, I'd consider him a friend. We're very happy with his work.
- 3800 Desire Pkwy, New Orleans, LA 70126
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered