- 815 S McKemy St, Tempe, AZ 85281
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Slate Roof
- Flat Roof
About the Business
What people say about “Tempe Roofing Solutions”?
Customer feedback on Collum Roofing is mixed, reflecting both positive experiences and significant frustrations. Many customers praise the company's efficiency, reasonable pricing, and excellent workmanship, highlighting a satisfactory service experience. However, there are serious concerns regarding communication and follow-up, with multiple reviewers noting difficulties in reaching the company for service requests and warranty issues. These negative experiences indicate a troubling lack of responsiveness that overshadowed the positive reviews.
What Users Like The Most
- Mike Collum was easy to work with, reasonable bid and performed service in a timely manner.
- Collum Roofing did an outstanding job on my roof. Efficient, fairly priced, great workmanship, solid and complete clean-up.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Mike Collum was easy to work with, reasonable bid and performed service in a timely manner. Several other neighbors have used Collum Roofing (in the Scottdale area) for residential projects and have had similar experience. Thanks Mike.
Collum Roofing did an outstanding job on my roof. Efficient, fairly priced, great workmanship, solid and complete clean-up. Highly recommend.
I did business with Collum Roofing a few years back for my business and even then I felt the service was a little questionable but I'm a busy man so I moved on. I contacted them 7 weeks ago and left a message with their phone attendant and have since left 5 other messages with the same individual. Now, I do not blame her because she was forwarding the messages but Mike was deciding not to return them either because it was a possible warranty repair or because he just has poor follow through. I finally received an email address I could use to reach out in email form and I received a response back that showed a total lack of concern and Mike showed me waiting 7 weeks meant nothing to him. He never once apologized and his responses were short. I am a business owner myself and this is only the second time in my life I have gone to social media to voice my thoughts but the total disregard has pushed me to put this out there. There are many people out there that are fueled by drama so complaining is a norm but for me it takes a whole lot for me to go to this length. I will never do business with this company again and I would recommend others to think twice before using their services.
- 815 S McKemy St, Tempe, AZ 85281
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Slate Roof
- Flat Roof