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UPDATE BASED ON TEK’s REPLY:
Instead of taking accountability or offering real solutions, TEK has chosen to hide behind its contract and lecture me on what a home inspection is — as if that excuses poor service and missed issues.
What’s worse is that TEKs response ignores the real problem: they wasted my time and energy with an excessive, pointless fact-finding exercise after my complaint — asking me for details that should have been in their records or were irrelevant to my concerns. This process was not about resolution — it was about deflecting responsibility and running me in circles.
I had no obligation to jump through hoops just to get basic accountability or acknowledgment of the legitimate issues I raised.
That is not professionalism. That is poor customer service, plain and simple.
Future customers, take note: when problems arise, you will likely be met with finger-pointing, boilerplate explanations, and unnecessary burdens — not support or solutions.
I hope this review helps others make an informed decision before hiring this company.
***ORIGINAL Review of TEK Inspections – Inspector Brett Neumark
Inspection Date: March 27, 2025
We are deeply disappointed with the level of service provided by TEK Inspections and inspector Brett Neumark. Our experience was far from the peace of mind promised by the company’s slogan, and the consequences of the oversights during our inspection have been costly, frustrating, and stressful.
1. Incomplete Attic Inspection
Mr. Neumark failed to inspect the attic entirely because the entrance was located above the washer and dryer in the laundry room. Although the current homeowners gave full consent to move the units—an easy task requiring no more than shifting them five inches—Mr. Neumark refused. Our realtor ultimately moved them without issue, but only after we insisted that the attic be inspected. Even then, the inspector was visibly annoyed that we requested he complete the job.
2. Rodent Infestation Overlooked
Despite noting droppings in the garage, Mr. Neumark inaccurately concluded they were old and that there was no active infestation. Within 24 hours of moving in, we discovered a live family of mice in the garage. Additionally, there were mouse droppings in the attic—completely omitted from his report—confirming an active and ongoing rodent problem that should not have been missed.
3. Bathtub Leak Ignored
The secondary bathroom’s bathtub leaked significantly the first time we used it, causing water damage to the floor. The inspector claimed he could not properly assess it for fear of damaging the facade. However, upon closer inspection, we found it was secured by only six easily removable screws. It took us less than a minute to confirm the leak ourselves. This lack of effort was inexcusable.
4. Structural Oversight
A large, gaping hole—about the size of a football—was left unnoticed under the eaves near the back patio door. Nesting birds, feathers, and debris made it clear this had been an ongoing issue, yet it was not mentioned in the report. This type of structural vulnerability should have been immediately flagged by any qualified inspector.
5. Incorrect and Costly Radon Advice
We were incorrectly advised that installing a vapor barrier in our crawl space would resolve elevated radon levels. Based on this recommendation, we paid $1,200 to a local pest control company—only to find out it did nothing to fix the issue. A professional radon specialist later explained that proper ventilation is required, which cost us nearly $5,000. This misinformation was both costly and dangerous.
Conclusion
The inspection felt rushed and careless. Critical issues that any competent home inspector should have identified were either ignored or misdiagnosed. The inspector appeared more interested in finishing quickly than in ensuring our home was safe and sound. We strongly caution others against using TEK Inspections. In our opinion, this company is not committed to its slogan or to providing the level of diligence and professionalism that homebuyers deserve.
I have used TEK so many times for inspections I couldent even count. They are so reliable and Ty is super professional on site which sets TEK inspections apart. The home buyer really will feel confident with the inspection.
Great experience with TEK Inspections. As a family-owned business ourselves it's nice to work with another family-owned business that values their clients and takes pride in their work. Ty had a wealth of knowledge, was efficient and thorough.
- Washoe Valley
- Residential Roofing
- Free Estimates
- Slate Roof
- TPO Roof
- Asphalt Shingle Roof