REDS Fire and Flood

Good 4.2 (5 reviews)

2315 Derbish Way, Reno, NV 89502
Commercial Roofing
Residential Roofing
Financing Available
Licensed & Insured
Warranties Offered

Website www.redsfireandflood.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At REDS Fire and Flood, located in Reno, Nevada, we specialize in a comprehensive range of roofing services, including installation, inspection, repair, and innovative solutions like green roofing. Our expertise extends to various roofing types, ensuring that we can address both residential and commercial projects with precision and care. We understand the complexities involved in each job, and our organized approach allows us to manage every aspect of a project from start to finish. Our dedicated team is committed to delivering high-quality results that stand the test of time. We pride ourselves on our attention to detail and our ability to coordinate complex tasks efficiently. Whether you need a roof inspection or a complete installation, we are equipped to provide durable solutions tailored to your needs. Serving Reno and the surrounding areas, we are here to ensure your property remains safe and secure through every season.

What people say about “REDS Fire and Flood”?

Customer feedback is largely positive, with many reviewers praising the exceptional customer service and the dedication of the staff. Clients have highlighted the company's responsiveness and the personalized care they received during stressful situations, such as flooding and fire incidents. Communication throughout the process was noted as a strong point, with employees going above and beyond to assist customers. However, there is a significant negative review that raises concerns about ethics and decision-making in sensitive situations, which might affect the overall perception of the company.

What Users Like The Most

I called in regards to a flooding concern and was treated with exceptional customer service from beginning to end.
They worked with us to find a solution. Brennen became like family through the process.
Juan was extremely helpful and went above and beyond explaining everything.
They treated me like a fellow neighbor and helped me through the entire process!

What Users Like The Least

These guys are the ambulance chasers that showed up behind the firetrucks at our house the day it caught fire.

Services: Roof Installation Roof Inspection Roof Deck Repair Roof Coating Roof Skylight Repair Rubber Roofing Tar and Gravel Roofing Tile Roofing Shed Roof Repair Green Roofing Services

Recommended Reviews

Overall Company Rating

Good 4.2

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Kathleen Morrison

Google review

Jan 17, 2019

I called in regards to a flooding concern and was treated with expceptional customer service from beginning to end. The employees at REDS Fire and Flood are exceptional and made sure I was taken care of! Would highly recommend this company to anyone.

Maryellen Harlow

Google review

Mar 10, 2018

We had seasonal water in our crawl space and Reds was recommended to us. They worked with us to find a solution. Brennen became like family through the process. We appreciate the help of this great company with outstanding employees! They were there for us and now we recommend them to you!

Shalise Ptak

Google review

Jan 18, 2017

I had one of the best experiences with a gentleman from this company by the name of Juan. We unfortunately had a pipe burst under our house slowly filling or crawl space with two feet of water. All of this happened during a huge storm that Reno just had and everyone was in desperate need of services. Juan was extremely helpful and went above and beyond explaining everything. He even gave is his own personal room comps when we had to leave for a night due to not having water. I will ALWAYS use this company because they truly value the customer. Thanks again Jaun Ibarra.

David Case

Google review

Jul 12, 2016

These guys are the ambulance chasers that showed up behind the firetrucks at our house the day it caught fire. Although we didn't have renters insurance our landlord told us they would "take care of everything" and to "only take the things you need". I don't know what kind of deal they made but we were left out of the decision making assuming that because we didn't have insurance we couldn't pay for it. Well when REDS crew came in to haphazardly move our things into storage one of the guys got a little handsy with a ring set that was hidden away in a tiffanys bag in a jewelery box. Now there's no way we can prove it was stolen but it's definitely missing and no one seems to think that it's their problem. These guys may be doing good work but they let some scum bags into my home wearing one of their shirts to do their work and someone is accountable for their actions. I don't expect to ever see the rings again but I feel someone should be held accountable even if it's only through this review.