Tacoma Roofing & Waterproofing
- 7006 27th St W e, University Place, WA 98466
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
At Tacoma Roofing & Waterproofing, we specialize in a comprehensive range of services designed to meet both residential and commercial needs. Our expertise encompasses roof repair, roof vent installation, roof gutter repair, and roof water damage repair. We pride ourselves on managing complex projects from start to finish, ensuring that every detail is meticulously handled. Located in University Place, WA, we serve Tacoma and the surrounding areas with a commitment to delivering durable and high-quality results.
Our well-coordinated team is recognized for its organizational skills and attention to detail, which allows us to provide long-term value to our clients. Whether tackling a small repair or a more extensive project, we approach each job with the same level of dedication and professionalism, ensuring thorough completion and customer satisfaction.
Customer feedback for Tacoma Roofing & Waterproofing is mixed, with notable concerns regarding service quality and safety. Several reviews highlight severe issues, including unsafe driving behavior and compromised roofing work, leading to costly repairs for customers. However, some customers appreciated the company's responsiveness and efforts to rectify past mistakes, specifically praising their customer service and quality of work after complaints. The company has demonstrated a willingness to address issues and provide satisfactory solutions, which has improved perceptions among some clients.
- They came right out and gave us a great quote for our flat roof that was leaking.
- Tacoma Roofing and Waterproofing not only gave her an EXCELLENT price quote, they set her up with the ability to make payments she could afford.
- They sent a crew who cleaned the entire roof by hand -- without power equipment.
- The workers came in at 8:30am and were done before noon.
Customers are fully satisfied
Based on one of their drivers nearly running multiple vehicles off the road (i-5 northbound around 7:30pm Friday December 15th) I will never hire this company for any work. They clearly allow drinking on the job or don't vet who they're handing vehicles out to. The driver was playing on their phone swerving into multiple lanes and high beaming every vehicle that past him. His speed varying +-40mph over the distance of 100'. Anyway if you have your vans chipped and know who your driver is feel free to do the right thing. Yes your driver was bad enough to warrant a Google review.
We should really have a zero or negative star option on this review platform! Bruce Hunter president of Tacoma roofing and waterproofing is the previous owner to BD roofing, under BD roofing Bruce and his “30 years experience“ manage to significantly compromise my roof and I have dealt with leaks the last 4 to 5 years. Due to his “quality work” I am forced to replace the roof only eight short years after it was originally installed. I am seeking some minor compensation to absorb the cost for the roof that should at least last 25 years. Apparently awls you have to do is close one business and open another business and that allows you to be a shady contractor and not hold yourself responsibility for poor quality. Bruce Hunter Is a dishonest sneaky snake in the grass of a human being.
**Update** After my comments Tacoma Roofing & Waterproofing contacted me and wanted to make things right. They have sent their best roofers to make the repairs and the manager has personally verified the work. I originally gave them a one star review but because they have made things right I have changed it to a three star.
Original Post
I recently bought a brand new house that had its roof installed by Tacoma Roofing & Waterproofing. To say I’m disappointed would be an understatement, since the purchase of our home (about 2 years) we have had three significant issues with their roof. The first issue happened during a mild storm, I had 2 shingles blow completely off the roof. The second issue we had was with the shingles along the roofs edge had begun to separate from the roof along the gutter.
I called Tacoma Roofing & Waterproofing to come out and fix both issues with the shingles. I found the receptionist to be very polite and I will say they did responded in a timely manner. However, when the roofer showed up I requested prior to starting any work that he provide me an assessment of the damage and an estimate of the repair. I never received a phone call so I assumed the repair was covered under warranty. Two weeks later I received a $350.00 bill in the mail for the repairs. I called the office and complained about not receiving an estimate and that they performed the repair without my consent. The manager apologized via the receptionist and waived the bill.
With that all said you could only image my frustration when we discovered last night that we have a leak in our roof and water has begun to run down my walls. I have another roofing company scheduled to come out to asses my two year old roof and make repairs as needed. I wouldn’t recommend this roofing company to anyone and wish we could give negative stars, better yet a black hole.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 7006 27th St W e, University Place, WA 98466
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.