Tacoma Roofing & Waterproofing

They came right out and gave us a great quote for our flat roof that was leaking. We had received two other quotes and were very impressed with Tacoma Roofing's professionalism. I would recommend them for your flat roof. Lupe and Allen were great to work with!

I contacted Bruce Hunter at Tacoma Roofing and Waterproofing and scheduled an inspection of the 6 month old roof of a commercial building in Fife, WA. There had not been any notable leaks during that 6 month time period and the roof looked in good condition. The inspection was quoted to cost about $500. Allen Sensel, an estimator/project manager and another gentleman arrived on a Friday afternoon and spent several hours on the roof. When they came off the roof, Allen said there were a number of problems and that it needed some serious repair. He said they would send an email with the full report and photos. At 3:00PM I opened an email that was sent at about 1:00 to find the report and photos that showed a horrible mess with gaping holes in the roofing material. There was no repair cost quoted but during a phone conservation I was told the cost would be in the thousands. A quote from Bruce in the report "If you want us to repair this roof, due to severity of the conditions of this roof and the damage that you could obtain, we could start Monday, of next week." Monday morning I arrived to find cascades of water running off the ceiling and down the walls inside the building by the bucketful. Frantic calls to Bruce resulted in a crew showing up and spending several hours on the roof repairing the gaping holes and seams. After they were finished, the roof looked the same as it did prior to their arrival the previous Friday. I contacted two water damage companies and received quotes of about $5000 to tear out drywall, remove insulation and dry out the walls and ceiling. I now have a pending claim with my insurance company and a letter from Tacoma Roofing's attorney and part owner Steven Bobman that says in part "You never hired them to perform any services or repair the roof" and "If you intend to take legal action we will countersue for frivolous lawsuit and I suspect you will be paying the attorneys fees." In 39 years of doing business in Tacoma, I have not had a worse nor a more costly experience.

My mother recently had her home re roofed by Tacoma roofing and waterproofing. She is in her 80's, a widow, and living an extremely meek life with little income. She had a leak over her bedroom window, that poured down her side wall. They had a technician look at it and told her that she was in serious need of a new roof. She was devastated! she had no idea how she would afford a new roof. Tacoma Roofing and Waterproofing not only gave her an EXCELLENT price quote, they set her up with the ability to make payments she could afford. The workers came in at 8:30am and were done before noon. They tore off her exsisting roof, hauled it out, re roofed, cleaned the windows, cleaned up the yard, and were gone before she could even notice. The roof is beautiful and she is so grateful!
Thank you Tacoma Roofing and Waterproofing for not only an excellent new roof, but also a fantastic experience! Truely the best experience we could of ever hoped for!!

I hired Tacoma Roofing & Waterproofing to clean my cedar shingle roof. They sent a crew who cleaned the entire roof by hand -- without power equipment. They were careful, thorough and cleaned up after themselves perfectly. The owner said I would be amazed at how clean my roof would be but I thought that was exaggeration. It wasn't! They did a spectacular job and I could not be happier. If they clean a roof this well, I can only imagine what a great job they do replacing roofs. When its time - and hopefully not too soon!-- I will call Tacoma Roofing & Waterproofing for my new roof. In the mean time I have a great looking, clean older roof. I highly recommend this company.