Evergreen Home Exteriors

I had an existing small deck I wanted to have replaced with some good quality hardwood. Samuel Garfield came out to give me an estimate to replace my existing deck with a good quality composite product. Although I really loved the size of my existing deck, Samuel understood our needs and helped design a layout that worked great for both my wife and myself, shrinking it to fit our budget. My existing wood deck was 3.5 inches, and my new composite deck is 5.5 inches so we saved a lot of money on material and hardware. Dark Cocoa is mold resistant and cooler on your feet than wood. Thank you Samuel for educating us with your products and being a true pro

Although I opted to not replace my roof at this time, the process of getting an estimate was easy and informative. I felt the value of the replacement would be worthwhile and attractive but not needed quite yet. I'll reach out again down the road.

Sam was extremely helpful and knowledgeable about our needs. His kindness and knowledge is what really attracted us to evergreen even though circumstances out of our control kept us from finishing.if anyone is seeking a quote i would ask for sam. Thank you

Crews are fifty fifty, management is poor. I was a Project Manager and got 3 raises is less than 60 days, so obviously was doing well, really well. But the owner is a poor communicator and thinks I don't listen and fired me. Knowing how they hire and run their people, I do not recommend.

Ben was wonderful. He came out promptly, listened to what we had in mind and was excited about the work. Very professional and understanding about any changes we came up with. His work looks professional as does he. Would use him for any home improvements in a hearbeat!

EDIT: Within an hour of me leaving an unhappy review, Evergreen somehow found MY EMPLOYER'S PHONE NUMBER and called them to discuss my review. WTH?!
Original review: Called Evergreen to get a quote for siding and window replacement, and they refused to schedule a visit unless my husband will be present. WOW.

Great experience. I have had many projects done over the years. This company has the communication and customer service that was such a pleasant surprise! Great company and great people!

We had Evergreen Home Exteriors give us an estimate to to put Hardy plank siding on our house. Shaun came out look at the house . He came back the next day with the estimate. It was comparable to the other bid we got. When the job started we met John the forman and crew. They where very professional and good at their job.

Hoping to help others with a warning about this company.
We chose Evergreen after seeing good reviews and ratings, but the company has recently gone through many management changes that have impacted their reliability and ethics.
We selected Evergreen to construct a roofed patio. We had to repeatedly request the illustrated plan of the proposed job.
The project was supposed to take approximately 12 days, as per their sales rep. The job was started but then delayed for weeks, as they explained that they began the wrong part of the project first. They were also short staffed, so we were put on hold until other clients' projects were completed.
When the roofed structure was said to be complete, there were bare wood panels above the patio area. All nails were exposed and product writing was clearly visible, leaving an unfinished and unsightly appearance. $32,000 for an incomplete structure. When we brought this to the attention of the project manager, we were told that adding soffits to make it look finished would be an additional charge, totaling a ridiculous $43,000 for the structure and patio! We were stuck at this point and needed to have the project completed. Throughout, when we requested itemization of exact charges for labor, materials, etc, we were told that they don't do that. *Note: The patio was constructed nicely, and the two men who did the job were meticulous.
Then came the leakage - Our covered patio was getting drenched when it rained. They sent someone out who stated that we needed a gutter on the patio roof. We were told to hire a company for the fix and that Evergreen would take care of it. When requesting compensation, we were ignored. No callbacks, no message replies. The project manager as well as the person who determined the gutter issue had left the company. When we finally spoke to the owner, he promised to look into it and get back to us. Crickets! No response, no reply.
We were fooled. Helping others to avoid the same fate.

Do not use this company. Hired them to install a patio. Job took 3 times longer than promised. I was told we wouldn't be charged for travel time to and from my home. A total lie. Original quote was 32 thousand which ended up being 43 thousand because of things that should've been included such as finishing the roof which was bare wood with nails sticking out of it. Extra thousands if I wanted it finished. And on and on. Patio was continually getting flooded because they didn't install a gutter on it. I was told to get it done by a gutter company and they would "take care of it". When I told them I did as they said, they repeatedly said they would take care of it. After weeks of asking about it , they ghosted me. Refused to answer my phone calls, messages, emails, messages on their builders site, nothing. Just disappeared. So not only dishonest and extorting me but too much of a coward to even tell me to screw off. Lesson learned.

Alfredo and his partner did a great job building our deck and replacing a window with a sliding glass door! It will be used regularly, especially when spring and summer get here. Can't wait!

Evergreen just recently replaced our roof in Sequim, WA. They did a great job – fantastic communication throughout, left the jobsite clean, and got the roof done in a professional manner in a very short amount of time. Would highly recommend!

Unprofessional and inflexible behavior by the owner Jon Jordan. He has no basic manners & etiquettes, is rude and threatening, and comes up with an excuse for his behavior and conveniently blames others. Terrible experience dealing with him and I wouldn’t recommend him or his company to others. The project was delayed by 4 months and he expects a 5- star rating, he is definitely delusional, what a joke!!

Evergreen Home Exteriors did a great job on our home. They were great tot work with and their workers we always on time. We appreciate all they did for us. I would recommend them to anyone!

I appreciated their straight forward approach while I was in search of a new roof.
My roof was completely replaced in a timely manner and any issues that came up were addressed quickly. I received neat updates in real time via their app and everyone was great to work with.
Thanks again.

Evergreen Home Exteriors replaced my roof and I am very happy with the overall outcome.

Projects usually have a rocky start, but Kevin W. made that process easy and even enjoyable. I had spent months getting multiple quotes and estimates, getting referrals, checking company reviews, and balancing finances and calendars. They all fell into place when Kevin made it happen. He is very professional yet pleasant and personable. And rare in this field, he is very very honest, patient and accommodating.

Kevin answered all my questions, and went the extra mile in writing up different options and quotes to get something that balanced my WANTS, my actual NEEDS, and my BUDGET! His write-up’s, drawings, photos and videos were excellent and explicit. Not out to make a quick sale or fudge paperwork that would over promise yet under deliver. Everything was spelled out so well that I didn’t think anything could go wrong.

Of course, nothing ever goes perfect when you have different players and humans in the mix (communication gaps, illness, language barriers, tech problems) but the company responded timely and appropriately… still completing the scope and quality of the work in the timeframe provided. Completed a big roofing project in 2-1/2 days. So their timely response and the way they handled it still rates 5 stars.

Kevin and the rest of Team Evergreen are great . I made it a point to visit their office to meet the project team and even chanced to meet the owner. They are very knowledgeable and up-to-date on the most current/best materials, products, standards, and even software. They use Builder Trend software app to organize, communicate, and share files and photos in daily logs to manage the project from start to finish. It’s a company whose work ethics and customer service make you want to keep using them again and again. And I will! In fact, I am already lined up for new siding!!!!

If you have a home project but unsure where to start or which company to choose, start with Evergreen Home Exteriors… and ask for Kevin!

We had a very positive experience with Evergreen Exteriors. Our representative Ben Beecher is a consummate pro and back office assistance was also on top of issues when we encountered them.

Working with Kevin was great getting the scope worked out on our siding job. I'm still waiting for a project manager to contact me to give me a start date.

So far, their communication and response to issues is amazing. Their workers are friendly and knowledgeable. And they really helped us get through a very sticky financial situation to get the work approved. Kevin, the estimator, has great customer service skills and explains things very well. Can't recommend enough.

Shout out to Ben who helped me through choosing the best siding options for my house. He communicated all the steps in the process, costs and when things would get done. He was super easy to work with and with Evergreen Home Exterior employees during the process. They left my family and I with a great looking house that is protected from the inclement Washington weather. Customer service, communication and a quality installation of a great product.

Thanks!

I love Evergreen Home Exteriors! Family owned and veterans' operated! From design team, permitting dept, start to finish! Call them for a free quote on your Roof. Siding, Deck, windows, and Solar!

Great communication before and during the installation. The quality of the installation was superb. I highly recommend this company for your siding replacement.

Had them install a deck. Ben was great to work with. Project manager was a little slow to communicate once permit was approved but project started within a few weeks of that. Final product was very good - better than anticipated and work crew was very accommodating of our tiny worksite with multiple trades in at the same time.

Siding turned out very nice, the crew that came out did an exceptional job, many thanks to Ben and Evergreen for a job well done!

*updated*
The company reached out to me and fixed all of our concerns promptly! Updating review from 1 to 4 stars.

We started the process of getting a deck extension installed in September of 23... It is now May and they still haven't completed the deck. I have multiple banisters that are falling off, many just tacked in place. The spacing of the banisters looks like a child installed them, no tape measure used. It is very dangerous for my kids. They aren't returning my calls either. Do not recommend this company!

I had the siding replaced on my entire home recently going from a cedar siding from the 50s to a cement shingle. The service itself was great and quick. The job for my over 2000 sq ft home was done in a week. The cleanup was a bit slow but to no fault of evergreen as it was the honey bucket company that took a while to pick it up from my drive way. When gathering quotes they were transparent with pricing and every step, playing out the various scenarios with me. If i need any exterior work done in the future they will be my first contact!

Evergreen gave us a 5 star experience from start to finish. They were flexible, informative, competitive and professional. Our home looks incredible and was well taken care of. We could not recommend more

I called Evergreen Exteriors because I was selected for a city inspection on one of my rental properties. The inspection was asinine, and the codes they were trying to enforce were absolutely ridiculous. Regardless, I needed to be in compliance, and I only had a few days to do so. I spoke with John about a few of the issues to be rectified for the city and the time budget I was allotted. Thankfully Jon was able to get to the property and see what needed to be done in a timely matter and at the most affordable cost after talking to five other establishments.

I honestly wish I would’ve saved my time by contacting these guys first and having the time efficient and effective employees establish a game plan for me. I’ve been in constant contact with John and I couldn’t be happier with the level of communication and knowledge portrayed by him. I don’t think I will be contacting anyone else for my future maintenance or repairs.

I recently had the pleasure of working with Jon Scholer as the project manager for installing windows in my home, and I cannot express enough how impressed I am with his professionalism, expertise, and dedication to delivering exceptional results. From the initial consultation to the final touches, Jon demonstrated a level of competence that truly set him apart. He took the time to thoroughly assess my home's needs, patiently listening to my requirements and addressing all concerns with clarity and precision. His knowledge of window installation was evident from the get-go, and his insightful recommendations proved invaluable in helping me make informed decisions. One of the most remarkable aspects of Jon's management style is his exceptional communication skills. Throughout the entire project, he maintained open and transparent lines of communication, keeping me informed about progress, timelines, and any potential challenges that arose. His proactive approach to problem-solving ensured that any issues were swiftly addressed, minimizing disruptions and ensuring the project stayed on track. Jon's attention to detail is truly commendable. He oversaw every aspect of the installation process with meticulous care, ensuring that each window was installed flawlessly and up to the highest standards. His commitment to quality craftsmanship was evident in the finished product, and I couldn't be happier with the results. Furthermore, Jon's professionalism and integrity shone through in every interaction. He consistently demonstrated a genuine commitment to customer satisfaction, going above and beyond to ensure that my expectations were not only met but exceeded. His dedication to delivering a superior experience sets a benchmark for excellence in project management. In addition to his technical expertise, Jon's friendly demeanor and approachable nature made him an absolute pleasure to work with. He fostered a collaborative atmosphere, encouraging open dialogue and welcoming input every step of the way. His positive attitude and enthusiasm for his work were infectious, making the entire project a thoroughly enjoyable experience. I wholeheartedly recommend Jon Scholer as a project manager for anyone considering window installation or any home improvement project. His unparalleled professionalism, expertise, and unwavering commitment to customer satisfaction make him a standout in his field. With Jon at the helm, you can rest assured that your project will be in the hands of a true industry expert who will stop at nothing to ensure its success. Thank you, Jon, for transforming my house into my dream home!

This review is sent with a lot of mixed emotions. The actual individuals who did the siding did a great job when they showed up. I gather they are highly underpaid by the company vs the cost to customer. This is more of review of the business teams and getting your siding quote and your roofing quote. Make sure that the person actually looks at the project at hand. In my case, they didn’t notice that there were four layers of roofing which other bids had called out, and we had to do a change of work order in the middle of the work. It was costly, annoying, and unfortunate for both parties. In addition, if you like to chase and practically harass the team to get the work done, then you’re in the right company. But for me, that’s not really something I enjoy. If I were you, I would run not walk towards another siding contractor. For example, we had a small repair job on our house, and in the time that we still have not received the paperwork, we have already contracted another company And had the work done. This is all after doing both the roof and the siding at a quite substantial amount of money. I think the project managers and the sales people there are nice enough people but I’m really not sure about how this business is afloat.

Jon and the whole crew have been a pleasure to work with, despite MY delays on remodel that they have have to work around. The end product and workmanship is top notch, when I do the rest of remodel on my home they will be my first call.

I have to say we have been very satisfied with Evergreen Home Exteriors my contact person Jon was very helpful in explaining any questions I had and was always available answering my phone or texts. The crew he sent out to us was always respectful the only problem was a language barrier but we worked thru that with Jon. I would definitely refer Evergreen to my friends and family.
Thank you Evergreen!

The contractors were excellent Marcos was his name very professional and paid attention to detail and finish work.The company Evergreen Home Exteriors staff was very professional and was there for any issues if they came up.Great people all around.Clean up was excellent prompt and Efficient.Thanks to All.Also i liked the app they use called builder trend makes you feel connected to them and the project.

This review is for a project that took place during the fall of 2022. In a nutshell, I had four different project managers assigned to me throughout the project (which lasted about 4 months), and neither of them came on site once the project started (with the exception of the last project manager, Jon Scholer, who came on site at the very end and was AWESOME... kuddos to him!). Mr. Scholer was professional, knowledgeable and really good to work with and I believe that he has worked diligently over this past year to improve things at Evergreen. If I had the opportunity to work with this project manager again, in another capacity, I would take it.

Here are the details of my experience: The first installation crew did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. This crew was let go and a replacement crew came in. Windows were utlimately installed three times, and some of the window nail flanges and seals suffered damage, which nobody at Evergreen acknoledged despite me calling it to their attention in writing.

A few windows/doors were delayed, which I had informed all project managers in advance of the project start, and was assured it would be okay as long as we agreed on a percentage of payment hold back, which we did agree to. Once the founder of the company found out about the window/door delays, however, he texted me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from an owner who never even heard my side of the story…

Fortunately the quality of our finished product looks good. I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and an angry business owner who lacked professionalism, I cannot recommend this company based on my multitue of negative experiences a year ago. Hopefully things have improved, and if you do work with Evergreen, it is imperative that you have the project manager, Jon Scholer, assigned to your project.

The team at Evergreen were a pleasure to work with from David coming out and doing the initial estimate, to Alonna, Brandon, Drew, and Josiah taking care of all the permits, paperwork and finances. last but not least Enrique, the installer was a absolute beast on the job site he did an amazing job on our front porch and deck addition to our home. I was also very impressed with use of Builder Trend which is their project management app that I had downloaded to my phone. I was never out of the loop and always had any questions or concerns addressed in a timely and professional manner. If you are looking for a high quality contractor, look no further.

Had deck, stairs, skirting and siding replaced on a very old and battered home. Great job. Every job had an excellent finish. 10 stars. So easy to work with.

Very professional and were willing to go the extra effort to clean my skylights , thinking about having them reroof my utility shed when I can afford it

We are very happy with our composite deck re-cover (we chose to keep the base/beams to save money because they have lots of life left in them as opposed to the deck boards, stairs, and railings.) It is gorgeous, quiet to walk on for a change, and should not need maintenance for several years unlike the pressure-treated, stained, wooden deck boards, stairs, and railings. They we are skillfully able to rebuild one section of the base which was failing/settling. Benito “Benny” Diaz and his brother (apologies for not getting his name) did the actual carpentry. I have never seen such precision anywhere ever. They put in 10-12 hour days in 80-95 degree weather and got the project done in about 5 days. Thank you! Well worth the investment!

In the summer of 2019 I hired Evergreen Home Exteriors to fix my failing deck. The whole project was a rollercoaster from the beginning. The crew that started made several major mistakes and was eventually fired by Evergreen. The second crew fixed the major mistakes and finished the job but left one major mistake.
From 2019 to 2023 I tried to get the company to fix the problem but had no success.
In July 2023 the warranty manager (Jon) reached out to us and changed everything around. He took responsibility for the lack of follow through and came up with a plan to fix the issue. He kept me in the loop and performed the necessary work to rectify the defects in workmanship.
Jon informed us that the people responsible for delaying our warranty claim are no longer at the company. The new leadership has a proactive policy for resolving customer claims and ensuring a good experience. Evergreen has practically built the entire deck twice. This is a testament to me of their dedication to quality and customer satisfaction.
For me this huge headache is further evidence that people need to advocate for themselves when dealing with contractors. Always get multiple quotes and never make the final payment until everything is done to your satisfaction.

I was impressed by the way your company handled the estimate process. I talked with at least a dozen contractors. Most of them didn't write anything down and none submitted a proper estimate. Your crew did a very nice job and helped me by pointing out a wood rot situation and properly fixing it. The finished result is exactly what I wanted and at a fair price as quoted. I would use this company again.

We recently hired Evergreen to redo our deck, which was previously original Trex that had not weathered well. We got quotes from 5 companies and Evergreen was right within the others. We like that they were willing to work with us to stay as close to budget as possible. We went with Fiberon decking, which we are loving, and pressure treated wood railing with a drinks rail. We liked how upfront they were with all the costs and the final quote broke everything down by price. Not all companies did that. We got lucky and they were able to start in advance of the 8 week projected start time and they finished within 2 weeks! They used Buildertrend and were super communicative throughout the whole process. If we had any questions, our project manager Steven was on the phone with us within the hour. The project management team, Steven and Alonna, were so friendly! And the crews working on the deck were super respectful and cleaned up everything nicely once the project was completed. There was some confusion toward the end on when the deck would be finished and there was a delivery issue when their truck broke down but they were so communicative and solution oriented the entire time. No project is without some hiccups. Overall, we are super happy with our new deck and so excited to be able to enjoy it all summer! I would definitely recommend Evergreen for a new deck!

Workers Mikey and Darren were very good at their jobs and respectful young men. John is always willing to work out any issues. We’re very pleased with Evergreen Home Exteriors.

I recently had my front porch redone by Evergreen and I am very impressed! It was a safety hazard and they understood it needed to be done quick. They kept me informed and communicated very well throughout the entire process. I would strongly recommend them for any projects you might have.

Wonderful crew! They keep you in the loop every step of the way and even provide pictures of the progress! I Had my siding and doors replaced and it turned out beautifully! Top notch business! Thanks again guys!!

The owner Jon and the crew are so easy to work with. They are friendly, professional, responsive, and very helpful!  They did a great job from start to finish in remodeling our master bath and all the follow-up work. We are pleased with the final result and would not hesitate to work with them again. Highly recommend!

Lisa came out to give us an estimate on our kitchen we wanted remodeled. We have never had a more professional estimate. She covered the details of the job fully. What to expect, timelines and they even had a project manager for us. Lisa gave us stellar design ideas and educated us on a kitchen remodel project. Evergreens prices were right inline with the other quality contractors estimates we had. Our kitchen is beautiful. Our project manager walked us through with great communication every stepwr took. The very Best contractor we have ever worked with.

This company did an excellent job on our project. Thank you Evergreen Home Exteriors. It was great working with you guys.

I am extremely satisfied for the brand new total re-sheet and new Timberline roof. Awesome job and I would highly recommend Evergreen to anybody interested in a new roof. One day install and BAM I have a new roof that I watched be put together, start to finish. They cleaned up everything when they finished like they were never there, except for the beautiful roof! Very professional right from the estimate to the financing, which was seemingly of no difficulty, to the finished product! Thank you Evergreen!!!

Working with Tyson to get my deck installed was an absolute breeze, definitely recommend Evergreen to anyone need home services done.