Logo of S.W. Collins Co. - Fort Kent

S.W. Collins Co. - Fort Kent

  • 35 W Main St, Fort Kent, ME 04743
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At S.W. Collins Co. in Fort Kent, Maine, we pride ourselves on our versatility and technical expertise in a wide range of services. Our offerings include roof installation, gutter repair, attic inspections, and specialized repairs for various roofing types, including green roofs. Whether you are a homeowner or a business, we are equipped to manage both residential and commercial projects with precision and care. Our well-coordinated team is dedicated to delivering durable, high-quality results that stand the test of time. We focus on organization and attention to detail, ensuring that every project is completed thoroughly and meets the highest standards. Located at 35 W Main St, we proudly serve Fort Kent and the surrounding areas, ready to tackle complex jobs with a commitment to excellence.

What people say about “S.W. Collins Co. - Fort Kent”?

Customer feedback regarding the service at this store is mixed. While many reviewers highlight the helpfulness and friendliness of the staff, there are significant complaints about lack of assistance and perceived sexism in customer treatment. Some customers report positive experiences with employees going above and beyond to help, particularly in specialized departments. However, others express frustration at receiving inadequate service despite the presence of multiple staff members. Overall, the inconsistency in customer service significantly impacts the overall perception.

What Users Like The Most

  • Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects.
  • Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.
  • Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it.

What Users Like The Least

  • Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations.
  • It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back.

Recommended Reviews

Overall Company Rating
Good 3.8
Out of 5 reviews
5 stars
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1 stars
Show first:
Joellen Clegg
Dec 7, 2021

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

Virginia McGregor
Sep 30, 2021

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

oh ma
Dec 4, 2020

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

One Step Homestead
May 7, 2019

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Rhonda Bard
Feb 1, 2018

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....

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  • 35 W Main St, Fort Kent, ME 04743
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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