- 1254 Calle de Comercio, Santa Fe, NM 87507
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Green Roof
- Hip Roof
About the Business
What people say about “Sunwest Construction Specialties Inc.”?
Customer feedback is predominantly positive, highlighting the company's responsiveness, professionalism, and quality of work. Many clients appreciated the thorough communication and timely service provided, especially in resolving issues with windows and doors. However, there is a notable negative review regarding unresponsiveness and lack of follow-up on estimates, which raises concerns about reliability. Overall, while most experiences are positive, attention to communication consistency could enhance customer satisfaction further.
What Users Like The Most
- Steve took the time to research it with Jeld-wen and emailed me back with the information and some suggestions.
- Johana the manager was extremely helpful. She had Mike out the next day, ordered the replacement Anderson window, and it was installed a month or so later.
- The work was done timely. The guys doing the actual install were total professionals that worked as a team.
- They came out on time, actually a little early, checked out the window and said they could fix it right there and then!
- Sunwest Construction got it done in one day, cost me just about $67 and it's back up and running smoothly again.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Steve came out to look at our trombe widow which has had a rather poor repair job at some point. Sadly, it can’t be repaired without tearing out the whole wall of windows, but Steve took the time to research it with Jeld-wen and emailed me back with the information and some suggestions. Most contractors would not have even taken the time to email back. When we need windows I’ll be reaching out to him again. Thank you Steve.
After getting ghosted by Joseph of The Glass Act (who works with Anderson Windows), I researched and found Sunwest Construction Specialties. Johana the manager was extremely helpful. She had Mike out the next day, ordered the replacement Anderson window, crank/handle hardware, and it was installed a month or so later. Price was reasonable for the quality of window and service.
Tried to get these people out two years ago to work on Jeld-Wen doors for several of our rental properties. They never called back. Thought I would give them another chance, as we need more work done, and they actually did come out to do an estimate a few weeks ago. Never heard back regarding the estimate or scheduling. I had to reach out to them a few times, just to find out that they don’t want the job. This company is a joke! Unprofessional, unresponsive, and just don’t waste your time like I did!
* response to business reply:
You are mistaken, these are not container homes. These are single-family, stick built frame construction modular homes. They were built in a factory, but they are on permanent foundations, and abide by residential building code. Not shipping containers at all. I reached out because you are authorized Jeld-Wen suppliers. I’m simply asking for some trim, molding, weatherstripping and a few adjustments. Why can’t you assist with this?
- 1254 Calle de Comercio, Santa Fe, NM 87507
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Green Roof
- Hip Roof