- 1919 N Dixie Fwy, New Smyrna Beach, FL 32168
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Green Roof
- Flat Roof
About the Business
What people say about “Sun Coast Roofing & Solar”?
Customer feedback for Suncoast Roofing is overwhelmingly positive, highlighting exceptional customer service, punctuality, and professional communication. Many customers specifically praised Will Redmond for his expertise and willingness to assist throughout the roofing process, which significantly improved their overall experience. The company is noted for its timely completion of projects and effective cleanup after work is done. However, a few customers raised serious concerns about warranty issues and the quality of workmanship, which affected their trust in the company. Overall, while many had a great experience, these serious complaints do raise caution about the company’s reliability.
What Users Like The Most
- Will Redmond is an excellent salesman, very thoughtful and knowledgeable.
- They are a very professional company who performed better than expected in a difficult situation.
- Amazing customer service, exemplary care, quick, thorough and very professional roof replacement.
- Will explained everything and kept me informed throughout the project.
- The entire job took only 2 and half days. There was no debris left behind.
What Users Like The Least
- They say that they offer a 50 year transferable warranty, and then never actually go through with the warranty.
- Communication is non existent. Nobody knows who’s doing what job and they NEVER stick to their so called schedule.
- Now we have exterior damage to siding and interior water damage in our residence as well as the adjoining neighbors residence.
Recommended Reviews
I haven't had good experiences with roofing companies in the past, not the case anymore ever since I dealt with Will Redmond! He's completely change my outlook on the roofing industry and trust me, that's not easy. He was kind, professional, and knowledgable. The companies I dealt with in the past were unkind, unprofessional, and unknowledgeable. Highly recommend working with him!
I worked with Will Redmond and if you want to have an incredible experience, you will too! He arrived at my house for the scheduled 3pm estimate at exactly 3pm. Not 3:05pm, not 3:15pm, but exactly 3pm! May not sound like a big deal to some but to me, the ability to be on time is a lost art in today's world. Even better, the amount of time he said it would take for our job to be done from start to completion was exactly that. Not a day later, not a week later, exactly the time he said! May not sound like a big deal to some but to me, the ability for someone to keep their word is a lost art in today's world. Thank you Will and Sun Coast team for hiring him!
They say that they offer a 50 year transferable warranty, and then never actually go through with the warranty. We got our roof done in 2020, and are looking to sell our house now, but they refuse to honor the transferable warranty. They keep saying that it is our responsibility to go through Gulf Coast Solar to get the warranty, but we have contacted them, and they sent the paperwork that this company refuses to reply to finalize the contract.
- 1919 N Dixie Fwy, New Smyrna Beach, FL 32168
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Green Roof
- Flat Roof