- 225 Oxmoor Cir Suite 813, Birmingham, AL 35209
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
About the Business
What people say about “Stratus Roofing Services”?
Customer reviews of Stratus Roofing reflect a highly negative sentiment overall, with multiple reports of unprofessionalism, poor workmanship, and inadequate communication. Many customers experienced significant issues, such as incomplete roofing jobs, lack of cleanup, and rude behavior from staff. Additionally, serious allegations regarding mishandling of contracts and financial matters have been raised. Despite a handful of positive reviews praising individual employees and the quality of work, the overwhelming number of complaints highlights severe issues with service and follow-through.
What Users Like The Most
- Alfonso did an excellent job with my insurance company and keeping me informed on the process.
- Everything was so easy. Richard was great! Walked us through the whole process.
- Nicoli Beasley was EXCELLENT to work with. He went over and above to make sure everything was explained.
- The roofing crew was polite and did a phenomenal job. They got my house and the clean up completed in one day.
- Fast, efficient and easy to work with!!!
What Users Like The Least
- Maybe worry a little more on hygiene and people personal property and not hitting on the clients! Super unprofessional.
- Had to hire someone else to FIX OUR ROOF AGAIN!!!!!
- The seem lines of the roof weren’t even in the right place.
- Breaching contracts with a widow who lost her husband in a house fire, stealing money.
Recommended Reviews
If I could give it zero stars I would! Maybe if they spent more time cleaning up after themselves or worried about the actual work I wouldn’t have had to get my roof replace right after the first storm when they did it! Maybe worry a little more on hygiene and people personal property and not hitting on the clients! Super unprofessional, will never recommend to anyone with half a brain!
Terrible experience. Hired them over a different company that was suggested to me because the man seemed nice, but after they left they did NOT clean up any of the mess they made, we also had to hire someone else to FIX OUR ROOF AGAIN!!!!! Had to PAY TWICE!! For something that should have been fixed easily. The aftermath wouldn’t have been a problem if i didn’t have children that run up and down my yard all day and they could have stepped on MULTIPLE nails. The men that came were terribly rude to me and my children. 0 out of 0 stars if i could put it.
The guys were unprofessional and left a mess. Left my cable satellite hanging off my gutters. The seem lines of the roof weren’t even in the right place am currently having someone else come fix the mistakes that were written off and never addressed tried to call to have it fix got met with rude service and being told that there was nothing they could do.
- 225 Oxmoor Cir Suite 813, Birmingham, AL 35209
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Stratus Roofing Services offers free estimates.
2. Are warranties offered by the company?
Yes, Stratus Roofing Services offers warranties.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.1 out of 5 based on 26 reviews.
1. What services does the company offer?
Roof repairs, replacements, and installations for residential and commercial properties.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.