- 8505 Euclid Ave Suite #4, Manassas, VA 20111
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Warranties Offered
- Slate Roof
About the Business
What people say about “Storm Troopers, LLC”?
Customer sentiment towards Storm Troopers is overwhelmingly positive, with numerous reviews praising their professionalism, communication, and quality of work. Many customers highlight the company's commitment to keeping them informed throughout the project, ensuring a smooth process from estimation to completion. The responsiveness of the team and their attention to detail, especially during cleanup, are frequently noted as standout features. However, there are isolated concerns regarding some installation issues, which suggest that while service is generally excellent, consistency may vary across different projects.
What Users Like The Most
- Fantastic workmanship and professionalism from day 1.
- Communication was phenomenal and they worked well with my insurance company.
- The crew did an amazing job and completed the work and cleanup in one busy day.
- Scott and his team were very knowledgeable, friendly, and honest.
- They performed above expectations for the duration of my roof project.
What Users Like The Least
- Part of the work included replacing all the wood on our front bay window with PVC, but instead, PVC was simply nailed over the existing wood.
- In other areas, wood was replaced with aluminum sheeting instead of PVC, which ended up with visible ripples due to poor installation.
Recommended Reviews
Fantastic workmanship and professionalism from day 1. Project was well managed and kept me appraised throughout. I recommend Storm Troopers with zero hesitation!!!
We’ve used Storm Troopers before for our roof. They also did our neighbors roof and siding. Based on those experiences, we felt confident hiring them again for our own siding project.
While the siding itself was installed well, the rest of the job didn’t meet expectations. Part of the work included replacing all the wood on our front bay window with PVC, but instead, PVC was simply nailed over the existing wood. In other areas, wood was replaced with aluminum sheeting instead of PVC, which ended up with visible ripples due to poor installation.
When we brought up our concerns, the owner, Scott Drucker, initially said the ripples were just shadows, and later claimed the work was “standard.” Unfortunately, we didn’t feel our concerns were taken seriously, and we were told there was nothing else he could do to satisfy us.
We’re now hiring another contractor to address the issues. It’s disappointing, especially given our past positive experiences, and we had hoped for more consistency and professionalism in the follow-through.
Update: After 3 weeks, cracks are starting to appear. And nail holes that were supposed to be fixed (after 3 attempts) are still showing up. We don't expect perfection, but this is just sloppy workmanship. They may be good at roofs and siding, but carpenters they are not.
5 STARS +
The "storm Troopers" came in and in 1 day changed my roof the way they said they would..
i can't be more pleased.
and they cleaned my yard from all the roof debris and nails the way it was..
thank you to all your hard work.
- 8505 Euclid Ave Suite #4, Manassas, VA 20111
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Warranties Offered
- Slate Roof