- 10801 A St S Suite O, Tacoma, WA 98444
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
At Stoneway Roofing Supply, located in Tacoma, Washington, we pride ourselves on our extensive range of roofing services tailored to meet the needs of both residential and commercial clients. Our expertise spans emergency roof repair, waterproofing, skylight repair, gutter installation, and maintenance, ensuring that we can manage complex projects from inception to completion. Our commitment to organization and attention to detail allows us to deliver durable, high-quality results that provide long-term value. We understand the intricacies involved in roofing and gutter systems, and our well-coordinated team is dedicated to executing each project with precision.
Whether you require immediate repairs or comprehensive installations, we are equipped to handle it all, ensuring that your roofing needs are met efficiently and effectively. Serving Tacoma and the surrounding regions, we are recognized for our industry-standard reliability and commitment to excellence in every aspect of our work.
What people say about “Stoneway Roofing Supply”?
Customer feedback for Stoneway is mixed, presenting significant concerns regarding customer service and delivery issues alongside some positive experiences. Several reviews highlight frustrations with miscommunication about store hours and product availability, leading to dissatisfaction and poor service perceptions, especially for non-contractors. On the other hand, many customers commend the staff's friendliness, professionalism, and helpfulness, particularly noting their knowledge and efficiency in handling orders. The delivery service has received both praise for its speed and criticism for issues with order fulfillment, which further complicates the overall sentiment.
What Users Like The Most
- The entire team at Stoneway is a blast to work with!
- Always fast and friendly service.
- Their delivery drivers and roof loaders are very friendly and courteous.
- I appreciate all you do everyone!!
- They have earned my repeat business.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Called the store to make sure they had product. They said yes, and I told them I was on my way. The automated message said they closed at 4:30, and they never said they closed at 4. Got there at 4:05 and they said they couldn't get two bundles of roofing, even though they were on the clock until 4:30. As a business owner, I would expect my employee to tell my customer that they close in 20 minutes.
They sold me a bunch of damaged GAF shingles. I ordered 22 squares delivered roof top and had to throw out a bunch because of a manufacturer defect. The little strip that keeps the shingles from sticking together were missing so I had a bunch of torn shingles when I tried to get them apart. I told the guy at Stoneway and he looked like a deer in the headlights. The simple mofo just said ," oh that sucks". What the hell
The entire team at Stoneway is a blast to work with! Whether you are a walk in customer or planning a large job ahead of time, everyone here is incredible at helping out. Friendly greetings when you walk in. Rita and Amy are very knowledgeable and help out with any questions, big or small. When they are busy, you will still get helped by people who know what they are doing. Their delivery drivers and roof loaders are very friendly, safe at the job site, and are very courteous at the job site and really care about doing their job well. Great communication and help from the moment you call or walk in to the moment the roof work is all done. Thank you to everyone at Stoneway Roofing Supply for always helping us out, we really appreciate you guys!
Company Locations
Head Office
- 10801 A St S Suite O, Tacoma, WA 98444
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated