- 9947 Valley View Rd, Eden Prairie, MN 55344
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Sterling Restoration”?
Customer feedback is mixed regarding Sterling Restoration. While many reviews highlight their professionalism, prompt communication, and quality workmanship, several negative experiences indicate significant dissatisfaction with project execution and communication. Some customers reported poor craftsmanship and lack of attention to detail, leading to frustrations with extended project timelines. Additionally, communication issues were noted, particularly concerning language barriers and unresponsive personnel. Overall, while the company has many advocates, the serious complaints about service quality cannot be overlooked.
What Users Like The Most
- They were prompt to get me a quote & install the lights within a week!
- They can back to check the patches several times while we were waiting for insurance to settle.
- They know their craft and delivered more than originally promised.
- They handled everything from start to finish, including dealing with the insurance company.
- The crew who did the roof and shed did an amazing job.
What Users Like The Least
- There was very little communication from them.
- If you want shoddy work, zero attention to detail and lack of care for your home, Bryan and Sterling homes is your team.
- My wife does not want them back in the house taking another 3 weeks to do it again.
- He’s more than willing to hire employees to snoop through your house.
- The project manager showed up O.
Recommended Reviews
We hired Sterling for a few projects this month. First one was to scrape the popcorn off our ceiling andd in additional lighting and replace with a knockdown finish. The second was to patch skim coat and paint two rooms. It was supposed to be a one week job.
18 days after they started they finished up. I have shared a few pictures of the results. It’s so bad my wife does not want them back in the house taking another 3 weeks to do it again.
There was very little communication from them. One employee didn’t know English and had to use a phone to translate. The project manager showed up ONE of the 18 days. We had to remind them a few times to skim coat the walls. If they needed or wanted the baseboards pulled off to make it easier I would have gladly done it. The pictures are the result. And their clean up was horrible.
I don’t know what the path forward will be I don’t even know where to start. We had scheduled carpet installation for this week but now that is in hold until everything gets redone.
If you want shoddy work, zero attention to detail and lack of care for your home Bryan and Sterling homes is your team. We hired Bryan for our kitchen and bathroom remodel and it was the biggest mistake we made. I wouldn’t trust him to build a dog house. He’s more than willing to hire employees to snoop through your house and he’ll even use your bed as his personal saw horse while he cuts wood. Like the holes in my cabinets his inexperienced employees made? Stay away from this guy
Was referred on Facebook for these guys to install my Govee lights. They were prompt to get me a quote & install the lights within a week! Very affordable and they were very professional when they came out to install. Installation is great & they did an awesome job hiding the wiring and keeping my power supply inside my garage and out of the weather!
- 9947 Valley View Rd, Eden Prairie, MN 55344
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered