Star Roofing Company

Was not a good experience. Got estimate for work and when they came out to do work didn't do what they were suppose to do. Then tried to charge me full price for work they didn't do. They reflashed a chimney and didn't even match the shingles. They took a down payment and didn't do the job right. They were also were supposed to buy and replace shingles that were discolored. Do not allow Pat to give estimates . He lies.

We had a pipe burst and had water damage in a section of our house. Plumbers came quickly fixed it and found it had been leaking for a while. Restoration team came out and removed damaged walls and set up dryers
It was then time to find a contractor to do the repairs. When Duke Roofing came out the guy was super nice gave us a quote and said they were about 2 weeks out. 3 months later they got started. Took them a long time due to having to schedule this person to do this and that person to do that. Work was not great. Painter spilled paint on carpet and didn’t tell us. Touched up the trim with the wrong paint. Paint knocked off places that they didn’t paint over. Had a few things that they needed to fix and I ask them to come back to do that. Never saw them.
Long story short, we are repainting the trim and doing the small things that we paid them to do.
We will definitely not be using them again.

Writing for my elderly father in law who isn't on line. They surveyed a simple ridge vent repair and convinced him he needed a whole new roof. Then talked him into a $4300 deposit with no signed contract. Duke then cashed the check. A second vendor gave a more appropriate quote and scope of work per insurance requirements. Contacted Duke about refunding the deposit / revising the work a few days later and was told they would. Over 3 months later, still no refund. He and I both have called their office and cells repeatedly but no return calls and still no refund, materials, work, or communication to this day. They clearly don't want to discuss, provide the work, nor refund anything. Basically they took money for services and material but never delivered nor offered an explanation. So now we're filing an ethics complaint with VA board of contractors against their most current of many licenses and name changes, and probably additional local charges for apparently obtaining money under false pretenses, contractor failing to deliver goods and services, maybe grand theft as well if the magistrate sees fit It's a shame, but all they really had to do was answer a phone and explain why they think they're entitled to the money of an elderly veteran on a fixed income without actually providing the goods or services of same value or even contacting him to discuss. They apparently believe they earned it somehow and need it more then he does.