SRS Building Products - Waukegan, IL

Good 4.0 (3 reviews)

1414 Jacobson Dr, Waukegan, IL 60085
Commercial Roofing
Industrial Roofing
Residential Roofing
Metal Roof
Slate Roof

Website www.srsdistribution.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At SRS Building Products, located in Waukegan, Illinois, we pride ourselves on our extensive range of services that cater to both residential and commercial needs. Our expertise spans roof maintenance, skylight installation, tile roofing, soffit installation, and green roofing services. We are committed to managing complex projects seamlessly from inception to completion, ensuring that every detail is meticulously addressed. Our well-coordinated team is recognized for its organizational skills and consistency in delivering durable, high-quality results. We understand the importance of reliability in the construction industry, and we strive to provide long-term value to our clients. Whether you are looking to enhance your home or undertake a large commercial project, we have the technical expertise to meet your needs effectively. Serving Waukegan and the surrounding areas, we are dedicated to thorough project coordination, ensuring that every aspect of your project is handled with precision and care.

What people say about “SRS Building Products”?

Customer feedback on the service experience with the company is mixed. While some reviews highlight excellent sales staff and prompt delivery, there are significant concerns regarding transparency in return policies and the handling of refunds. One customer reported a frustrating experience with a delayed refund process, indicating a lack of communication. Additionally, there are warnings about potential scams related to third-party services, which raises caution for prospective customers.

What Users Like The Most

What a great sales staff, excellent service and prices.
Very helpful and quick to get the order in and delivered.

What Users Like The Least

There was no information given verbally or written about the return policy.
Going on 9 months with little to no response regarding the matter after I agreed to wait for the refund.

Services: Roof Maintenance Roof Skylight Installation Tile Roofing Soffit Installation Green Roofing Services

Recommended Reviews

Overall Company Rating

Good 4.0

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Alexandru Robu

Google review

Feb 22, 2024

ATTENTION.
Nothing against American Roofing Supply.
We got scammed on a dry load going to KS City picked up from this building but another suite number.
They are using a lumper service and want you to pay with cash and after they are closing the brokerage company.
Broker was GDN Logistics.
BE AWARE.

Stephanie Bidinger

Google review

Aug 6, 2020

The initial service was wonderful. Very helpful and quick to get the order in and delivered. Unfortunately there was no information given verbally or written about the return policy. They accepted a return and refuse to refund the cost for the materials. $700 worth of materials. Going on 9 months with little to no response regarding the matter after I agreed to wait for the refund until the busy season when they would be able to sell the material.
Do not recommend using this company unless you are 100% certain of the items you need.