- 3203 Sunset Ave, Waukegan, IL 60087
- Warranties Offered
- Metal Roof
- Green Roof
- Hip Roof
- Shed Roof
About the Business
What people say about “The Restoration Company, Inc.”?
Customer feedback is overwhelmingly positive regarding The Restoration Company. Many reviewers highlight the company's professionalism, quality of work, and excellent communication throughout the restoration process. Clients appreciate the prompt responses and supportive service, especially during challenging situations like water and fire damage. Delivery of services is noted as timely and efficient, with many expressing gratitude for the empathetic approach taken by the team. However, one review reflects dissatisfaction with the initial communication regarding estimates, indicating some room for improvement in customer service procedures.
What Users Like The Most
- Matt and his team did an outstanding job. Professional, respectful, and incredible workmanship.
- The team jumped in supporting us through every decision needed to get our home back in tact.
- Matt took great care of many things and hired a heating contractor to help with her very old furnace.
- Craftsmanship was outstanding. Would highly recommend these guys!
- They have you covered. They brought our vision to life & then some.
What Users Like The Least
- I reached out to them for an estimate... the receptionist didn't know if they offered warranty for their mold remediation.
- She called me and said 'we do not come out to give estimates...'
- I asked her 'so you just come to the home and start working and you don't tell the homeowner how much it's going to cost?'
Recommended Reviews
After reading great reviews about this company on Google I reached out to them for an estimate for work that I need done in my bathroom. After several phone calls with a receptionist that didn't know if they offered warranty for their mold remediation, she called me back a few times to ask more questions about the job. Then she called me and said " we do not come out to give estimates, we will work with your insurance company if that's needed". I asked her "so you just come to the home and start working and you don't tell the homeowner how much it's going to cost?" She responded "Well they'll talk to you about it while they're doing the work."!!! What kind of company does not come out and give estimates for work prior to starting the job? This is a shady company, if be wary to recommend them and cautious to hire them. They can't even give you a contact with costs before the job begins!?!?
We had major water damage from a broken water pipe in the basement. Matt and his team came in and did an outstanding job. Professional, respectful, and incredible workmanship. Highly recommend and I would use them again.
The Restoration Company did fantastic work for our Company OFCL PRNT. We had some major flooding problems at our shop and Matt took great care of us!
- 3203 Sunset Ave, Waukegan, IL 60087
- Warranties Offered
- Metal Roof
- Green Roof
- Hip Roof
- Shed Roof