SRS Building Products - Roanoke, VA
- 914 Rhodes Ave NE, Roanoke, VA 24012
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
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About the Business
What people say about “SRS Building Products”?
Customer feedback is mixed regarding the company, highlighting both strong positive experiences and serious complaints. Many customers appreciate the exceptional customer service, specifically mentioning the professionalism and relational approach of employees like Bob and Ryan. However, there are significant issues reported, particularly with delivery practices and communication, as one review described a rude interaction and poor customer service. This suggests that while some employees go above and beyond, there are also considerable shortcomings that need to be addressed.
What customers highlight
- Many great encounters with Bob, which made us search and seek this specific seller even on Amazon.
- Ryan the branch manager actually knows what customer service really means.
- He doesn't just sell you a product; he builds relationships with you.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Many great encounters with Bob , which made us search and seek this specific seller even on Amazon.
Pros to the highest level.
Please doing business with you.
Very rude, delivered product in the middle of the front yard and NOT were Superior was told to deliver product. Donald (employee) was very disrespectful and hung up the phone when asked to move the product to a different location. Customer service is horrible. Would HIGHLY recommend a different company.
Ryan the branch manager actually knows what customer service really means. Will help out in any possible way he can and will go out of his way to make it happen. He doesn't just sell you a product he builds relationships with you . That is what I look for when doing business with a supplier.
137 locals recently requested a quote
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Head Office
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