SRS Building Products - Roanoke, VA
- 914 Rhodes Ave NE, Roanoke, VA 24012
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
At SRS Building Products, located in Roanoke, Virginia, we pride ourselves on our versatility and technical expertise in the roofing industry. Our comprehensive range of services includes roof installation, skylight installation, gutter repair, and water damage repair. Whether addressing residential needs or managing commercial projects, we approach each task with a commitment to organization and attention to detail, ensuring that every job is completed to the highest standards. Our well-coordinated team is dedicated to delivering durable and high-quality results that provide long-term value for our clients.
We understand the complexities involved in roofing projects, and our ability to navigate these challenges sets us apart. With a focus on reliability and consistency, we strive to exceed expectations in every project we undertake, serving Roanoke and the surrounding areas with pride.
What people say about “SRS Building Products”?
Customer feedback is mixed regarding the company, highlighting both strong positive experiences and serious complaints. Many customers appreciate the exceptional customer service, specifically mentioning the professionalism and relational approach of employees like Bob and Ryan. However, there are significant issues reported, particularly with delivery practices and communication, as one review described a rude interaction and poor customer service. This suggests that while some employees go above and beyond, there are also considerable shortcomings that need to be addressed.
What Users Like The Most
- Many great encounters with Bob, which made us search and seek this specific seller even on Amazon.
- Ryan the branch manager actually knows what customer service really means.
- He doesn't just sell you a product; he builds relationships with you.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Many great encounters with Bob , which made us search and seek this specific seller even on Amazon.
Pros to the highest level.
Please doing business with you.
Very rude, delivered product in the middle of the front yard and NOT were Superior was told to deliver product. Donald (employee) was very disrespectful and hung up the phone when asked to move the product to a different location. Customer service is horrible. Would HIGHLY recommend a different company.
Ryan the branch manager actually knows what customer service really means. Will help out in any possible way he can and will go out of his way to make it happen. He doesn't just sell you a product he builds relationships with you . That is what I look for when doing business with a supplier.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 914 Rhodes Ave NE, Roanoke, VA 24012
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
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