Logo of Southland Log Homes

Southland Log Homes

  • 80 Hampton Blvd NE, Christiansburg, VA 24073
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Southland Log Homes, located in Christiansburg, Virginia, we specialize in a variety of services that cater to both residential and commercial needs. Our expertise includes roof deck repair, roof waterproofing, and roof skylight installation. We pride ourselves on our ability to manage complex projects from conception to completion, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that stand the test of time.

We understand the importance of reliability in construction, and our well-coordinated team works diligently to provide long-term value for our clients. Whether you are looking to enhance your home or undertake a larger commercial project, we are equipped to handle your needs with precision and care. Serving Christiansburg and the surrounding regions, we are dedicated to ensuring that each project is executed thoroughly, leaving no stone unturned in our pursuit of excellence.

What people say about “Southland Log Homes”?

{
"summary": "Customer feedback reflects a mix of positive and negative experiences with Southland Log Homes. While many customers praise the responsive and professional service provided, particularly by Travis, others express significant frustration with communication and accessibility issues. Several potential customers reported wasted trips due to inaccurate information regarding operating hours and unreturned calls. This inconsistency in service and communication raises concerns about reliability, despite the positive remarks regarding product quality and customer interactions for those who were assisted.",
"liked": [
"Southland was amazing to work with and still today are so responsive to any issues or questions we have about the home.",
"They are very attentive and professional. They respond quickly to any and all of your questions and inquiries.",
"Travis is awesome. He spent way too much time with us while we worked him over with questions.",
"If you are interested in a log home, go see Travis at Christiansburg. It is refreshing to work with someone who cares about their customers.",
"They let us walk around the model and didn’t follow us around like most other places do."
],
"disliked": [
"I called several times to inquire about whether I could come in to tour the model home but no one ever answered the phone.",
"We drove 1.5 hours to check out some possibilities with Southland only to find the store is closed.",
"I was told 4 pm and he would be there until then, but arrived to

Recommended Reviews

Overall Company Rating
Good 3.9
Out of 11 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Lynda Knezovich
Nov 14, 2024

I’ll start by saying that I have no experience with their construction, materials, time-lines, or costs. This is due to the fact that I called several times to inquire about whether I could come in to tour the model home but no one ever answered the phone. I left my phone number but no one returned my call. After several attempts to communicate by phone, I decided to drive the 45 minutes to their model location because they were supposedly open… as their posted hours on the internet confirmed. They were not open, and there was a sign on the door, indicating such. The sign looked as if it had been there a while so I suspect they rarely accommodate walk-in customers.
If I could make a suggestion to the owner of this business, it would be to change the published hours to “by appointment only” and to return phone calls to those customers who may be interested in your product.

John Darling
Oct 15, 2023

Second Owner - Very solid cabin construction ! The exterior logs, which were not maintained in 15 years, remain very solid.

Called and pleasantly received available printed information concerning this specific build - impressive !

Wish that a single window upgrade had been made. A double hung window 14' above the floor serves no purpose. Changing to twin fixed thermals for aesthetics and uniformity to side panel windows.
Roof is a 3 tab and will go with metal when replacement is necessary.

Amy Smith
Sep 11, 2023

I absolutely love everything about Southland Log Homes, they are very attentive and professional. They respond quickly to any and all of your questions and inquiries. Definitely will recommend this place in the future.

Rick Stark
Sep 1, 2023

Very professional and knowledgeable of available products and the area. I look forward to finalizing details of our new home. Lead us in the direction we needed to go given our particular situation provided different options for us to consider when deciding base model of home and options for foundation based on what local contractors typically fare better at.

Dr. Robert ROBERT MCWHIRT
Aug 23, 2023

We have had our log home for 15 years and now live here full time. Southland was amazing to work with and still today are so responsive to any issues or questions we have about the home. It is an amazing value

Reid Richards
Aug 7, 2023

Travis is awesome. He spent way too much time with us while we worked him over with questions. Go see this dude if you want a log home.

Mike Montgomery
May 18, 2023

My wife and I met with Travis this past week and he was very helpful. He let us walk around the model and didn’t follow us around like most other places do. While we are just in the beginning stages, we intend on purchasing a kit from Southland and Travis.

Pete Ridpath Jr
May 18, 2023

If you are interested in a log home, go see Travis at Christiansburg. We would text him late and night not expected a response, and he was always willing to text back or even take a call. It is refreshing to work with someone who cares about their customers. Highly recommended.

April Stockner
Jan 30, 2023

My husband and I met with Travis Austin at Southland on a Sunday afternoon. They are not open on Sunday's, but he came in to help us because it was the only day we could make it up. We are looking forward to working with him and Southland in the future.

James Robertson
Jan 28, 2023

It's a great Saturday!

My parents and I, are both interested in building log homes.

We drove 1.5 hours to check out some possibilities with Southland.

Their website says they are open today. Their voicemail didn't say they were closed.

We showed up at 2:10pm.

The store is closed!

The sign in the door says they are closed today and to come back on Monday.

We are not going to use our limited vacation to skip work and make this long drive again on Monday!

We are very displeased.

We ran into this same issue with Southland Log Homes locations in Tennessee as well.

We are completely ruling out Southland now.

They have LOST our business PERMANENTLY.

Angela Childress
Nov 11, 2021

Called to find out the closing time. I was told 4 pm and he would be there until then. I told him I was coming from two hours away so I gave him my name and phone number.
Arrived at Southern Log Homes at approximately 3:20 pm to find doors locked and no one there. The man did not call me to say he had to leave or anything and he knew I was on the way. I had to turn around and drive straight back home. I am ready to buy it, but it won't be from this place!

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137 locals recently requested a quote
  • 80 Hampton Blvd NE, Christiansburg, VA 24073
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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