Smith Roofing LLC - Rigby, ID

Good 3.6 (7 reviews)

253 N 4000 E, Rigby, ID 83442
Commercial Roofing
Industrial Roofing
24/7 Emergency Repairs
Slate Roof
Shed Roof

Website www.smithroofingpros.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Smith Roofing LLC, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Rigby, Idaho, we serve the surrounding regions with a comprehensive range of services including roof inspection, maintenance, deck repair, and specialized solutions like green roofing and TPO roof replacement. Our team is equipped to handle both residential and commercial projects, ensuring that we can manage complex jobs from start to finish. We understand the importance of organization and attention to detail in delivering durable, high-quality results. Our commitment to consistency and reliability allows us to meet the unique needs of each client, whether it’s a simple repair or a more intricate roofing solution. With our strong project coordination skills, we ensure that every aspect of your project is thoroughly managed, providing long-term value that you can depend on.

What people say about “Smith Roofing LLC”?

Customer feedback regarding Smith Roofing is mixed. While many reviewers praise the company's professionalism, timely work, and quality service, others express significant dissatisfaction with communication and responsiveness. Positive experiences highlight the informative nature of the staff and effective project management. However, serious complaints about lack of follow-up and unprofessional encounters raise concerns about the company's overall reliability and customer service. These issues suggest that while some customers are very satisfied, others feel neglected and frustrated.

What Users Like The Most

Casey Thomas at Smith Roofing worked great with us with getting a new roof.
Very impressive professionals. They are great to work with and try to help you get the job done you need.
I have been using Smith Roofing for many years now and each time I do the work is professionally done and on time.
They accurately diagnosed the problem with our roof.

What Users Like The Least

Customers are fully satisfied

Services: Roof Inspection Roof Maintenance Roof Deck Repair Gutter Companies Services Shed Roof Repair Green Roofing Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Good 3.6

Out of 7 reviews

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Audrey Barzee

Google review

Jul 25, 2022

Casey Thomas at Smith Roofing worked great with us with getting a new roof. He was very informative, kept in touch with us through the whole process. He scheduled the process and it was done in the timely matter he said it was going to be done. The crew did a great job on the roof and clean up the mess very nicely. I love my roof and would recommend Casey and the company to anyone.

Troy G

Google review

Mar 5, 2021

Very impressive professionals. They are great too work with and try to help you get the job done you need.

Chuck Traughber

Google review

Feb 23, 2021

I'm Kinda disappointed at the company's communication on when the work would be done ect.. no one ever set up appointments never called me back or emailed me back. Very unprofessional, the roif repair men scared my wife tremendously, We had no clue when they were coming, I honestly was in the process of hiring another roofing company when unexpectedly they showed up to fix the roof. Ask yourselves how you would like it if an Electrician Plumber or HVAC repair man showed up when you weren't home and you had no clue they were coming and walked into your house into your utility room or whatever and started working on your stuff.

So far they did do a decent repair for a fare price.

Paul Cherry

Google review

Nov 16, 2017

We purchased a house with a roof under warranty by Smith Roofing. After the first leak started last winter, we called and were told nothing could be done until spring. I've called and spoke to a receptionist 5 times throughout the spring and summer. Every time I was told that a manager would call me back to schedule a roof inspection. It's now winter again and I haven't received a single phone call. We will be finding a more responsible company to fix our roof.

DB Hamilton

Google review

Aug 7, 2017

I have been using Smith Roofing for many. years now and each time I do the work is professionally done and on time. Just had some repair done to my Wyoming home after the massive snow this winter. Smith's came over and took care of my problem and I'm ready for the new winter.

Thank you for keeping my roof in good order.

Phylicia Jones

Google review

Mar 31, 2017

They don't even deserve one star! We have never been treat so unprofessionally by a company before and to be told we are not a priority! I would spend my money at a company that will do the job in a timely manner and will talk to me with respect! We will not be going with this company again!!