Briggs Roofing Company

We are so happy that we chose Briggs Roofing to strip and re-shingle our roof. From start to finish, it took less than three days for the crew to complete over 3400 square feet. The team at Briggs waited patiently and kept in contact with us while we were waiting for estimates from other companies. Communication was excellent! When finished, our yard, driveway, and flowers looked the same as when they started. We highly recommend Briggs Roofing, they are true professionals!

Update: The GM came out and did the 25 point one year inspection himself and offered to come out and clean my gutters this fall for free. There is no going back in time to change the experience but they do show a commitment to making things right and I very much appreciate the straightforward and honest approach

I have to start this off by saying I like the roof. I did not care for the experience. Things could be different had they chosen not to put my roof on in the middle of a 4-day snowstorm, but that is what happened.

The work was scheduled to start on a Monday. On the Friday before, I got a call from the project lead asking if I could leave work and pull his truck and trailer out of where he had run it into the snow. I work an hour away. This was not possible, despite his suggestion that I leave work anyway. I managed to get a friend to the scene, where it was determined it would need a much larger truck with a winch to pull him out.

After getting pulled out, while entering my property, his trailer clipped the 4x4 post that holds the driveway gate up, breaking it. After the job was done, they did provide a replacement post and a couple of 2x4s for me to bolster it until springtime.

It's important to note before this next section that I paid for the premium service, where they guarantee a solid clean-up job after.

Where to start?

They dropped a 6 foot high pile of ice and snow right in front of my front door. And not just right in front of it, but up against it in a manner that made everything that melted come in under the door. When I asked if they planned on removing it, they claimed it was there before they arrived. Luckily I had pictures of right before they arrived showing no six foot high pile of ice and snow with roofing asphalt all mixed in it. To their credit, if begrudgingly, they dispatched a crew to clean it up. Unfortunately, that crew put two holes in my siding while doing so.

To their credit, if begrudgingly, they picked up a couple of spans of siding and repaired it. Unfortunately, they broke my wife's bird bath while doing so. They offered to replace the bird bath, but by this point I just envisioned all the damage they would do while dropping it off - envisioned an endless cycle of damage and repair and decided to break the cycle and forget about it.

On top of all this, the team put about 40-50 holes in my gutters during the job, one right above the front door, which causes a nice little ice hump every winter.

Part of that premium "clean up after themselves" package was that they would clean up every nail from the area around the house. It snowed probably 16 inches in the two-three days they were replacing my roof. They obviously could not do as they'd promised. Every time the snow melted an inch or so, I'd have to go out with a magnet and clean up nails. Hundreds and hundreds of nails. I probably spent a total of 8-10 hours picking up nails. I still managed to get 5 flat tires from those nails in the spring/summer after they replaced my roof.

Finally, the other part of that premium package was supposed to be a one-year inspection of the roof. This has not happened in the 15 months since the roof was put on and does not give me great confidence that the 10-year warranty will be honored.

I like the roof fine. Minus a few awkward cuts/angles, it looks fine. I just would not have paid what I paid or allowed under any circumstances them to do the job during a snowstorm.

From the first phone call for an estimate to the last shingle put on my roof Briggs Roofing followed through on everything they said they would. This was a seamless job that took less than 2 days including an impeccable cleanup hourly on the jobsite so minimal cleaning was left at the end of the job. I was informed during the entire process what each step was. Upon completion I was walked around the site with an inspection sheet to make sure everything was complete and nothing was damaged on my property. Great customer service and very professional.

Briggs roofing is without a doubt the best decision I've made in protecting my new home. From the initial visit to the cleanup and final inspection the process and communication was transparent and precise. The bid was even less than my first assumption and allowed me to upgrade my roofing more! I've already given Briggs information to several people who asked me who did my roof. Thank you to the guys who worked to protect my home.

Work is on point, just some miscommunication on what a cash discount meant. I asked if that included a credit card and was told a discount could be applied at the end of the job. Turns out I should have just cut a check. That's why I rated a 4 star. Probably most my fault since cash discount and credit card sounded a bit odd.

I bought a $20,000 roof and it didn't even last 6 months before the ridge ripped off due to poor installation, and almost half of the shingles were destroyed through the first winter. They didn't guarantee their work and made me pay to repair their shoddy work. Mark Ball was my salesman and he talked me out of the roof I wanted and into a shingle roof that was terrible for the conditions of my home.

Update: after 2 years of no resolution and a million promises that they would “take care of us” their solution was that they would sell us a new $27,000 roof. Briggs is the absolute worst. Never work with them!!

We love Briggs Roofing! We have used them in the past so when we had a claim because of weather damage to our roof and siding we went with Briggs. They are a little more money than the competition in our area but so worth it. Also, it was unbelievable but they sent an amazing crew and worked from sun up to sun down and competed the work in one day…and it is dead winter here! Thank you Briggs Roofing and God Bless.

Chance Briggs was very professional from bid process through installation. I would highly recommend this company for anyone needing roof work.

Briggs Roofing did a great job recently installing a roof for me. The whole process from original walk through and bid to the final install day was smooth, efficient, and professional. I wouldn’t hesitate to work with them again and highly recommend them.

We paid in full to have our roof repaired in Oct 2021. They showed up the week of Christmas. The roof still leaks and it is now April 2022. They have been out twice to look at it but we are hearing nothing from them about when they will repair it.
New info-yesterday my husband was told over the phone that they do not warranty their work!!

Byron was professional and knowledgeable. My messages were responded to quickly and the inspection and bid were timely and informative. Briggs is worth calling if you need a new roof.

Briggs was on time and finished reroofing my house quickly. The workman were respectful, worked hard and were great about cleaning up afterwards. But, there were supply issues (I ended up with different color shingles and flashing than I wanted). I found out about this later rather than sooner and ended up accepting what they had in stock in order to get the roof repaired according to my limited time frame. Fortunatey, I'm pleased with the look. The other thing that happened is that one of the workers accidentally punched a hole from the decking into the bedroom ceiling. This happened on the last day of work. Once I talked to the supervisor, Briggs hired someone to repair the ceiling, at their expense of course, but because the person they hired had a full schedule I waited several weeks for the work to be done. Anyway, aside from those issues they did a nice looking job on my roof and I do recommend Briggs Roofing.

Briggs roofing installed a metal facia and eaves over existing wood material. I am very pleased with the work that was done! Daniel and his other helper worked hard to get the job right! Three cheers for a job well done!

I haven’t seen a work force so dedicated to its customer in years! It was so refreshing to see people take complete concern and pride in their work. Every night the job site was cleaned up and cleared of any debris.

Work force showed up early and worked late to help complete the job in a timely manner.

With all this said, Briggs was not the cheapest bidder on my job. However, I’m a firm believer you get what you pay for. In this case, I feel Briggs Roofing and I both came out winners!

Well done Briggs Roofing!

They were fast one day was all it took cleaned all the mess up every thing was left in looking good thanks again

So it took over 4 months after we had paid for half to the roof it get it done ! The crew that finally did it was great and fast ! Dalton tried to make things better he was the only one that was responsive and understanding. READ your contract because in fine print it states $75 per sheet for OSB board OUTRAGEOUS!!!!! Our roof cost us an additional $6600 when we were done !!!!! Feel taken advantage of! I know lumber prices are high but that’s robbery

This company was awsome! I can't say enough from beginning to end about the professionalism. I HIGHLY recommend Briggs Roofing to everyone. They had quite the project with our terrible roof. And Briggs came through! Many thanks to all the team!!!
Lori Moore.

My roof experienced some damage from wind and rain. Briggs Roofing come right over inspected the roof and repaired it I was so impressed by the repair that several oh my neighbors had Briggs Roofing do there repairs. They were very professional and skilled at their work. I would highly recommend them again and plan to us them to resolve any roofing problems that may occur.

We love our roof replacement by Briggs! They took the time to provide the brand and color of shingles we wanted, and they were very professional completing the project. Just recently they quickly came out and repared one shingle that was lifting in the wind, again professionally done. I recommend Briggs Roofing Company!

We've done business with Briggs over many years. They do good work. Love our new commercial roof. It looks great. The guys work hard. They really did a great job overall. However we were very disappointed that they disappeared from the job for about 5-7 business days or so during perfect weather with the job unfinished. We believe It could have been finished during that time when the weather was cooperative. Of course the rain and wind came and water was literally pouring into the shop in several places. We had leaks where it never leaked before. The wind kept peeling back the membrane on the flat top because it wasn't finished and wasn't fastened down good enough. We spent a lot of time emptying large 17 gallon buckets and covering expensive equipment and inventory. There were still large pools on the floor in spite of our efforts. Glad it's over. Then the bill came by email with phone requests for payment before the work was finished. Never got a "Happy Customer- Final Inspection" as promised in the quote. just a couple of visits to finish up. Guess they counted the fellow that came to address complaints of leaks and unfinished work we phoned in as our final inspection. I had to remind them to finish something that was in the quote that wasn't done yet. Granted, there was a lot of work to do but from start to finish it took 48 calendar days. Again the roof looks great, no complaints there. We also understand and are not unsympathetic to unforeseen circumstances. However just felt disappointed and abandoned for awhile when we needed them most and got the bill before the work was finished.

The process from bidding it to installing it went really smooth! The crew on my house were awesome! Mark Ball helped me have a wonderful experience.

Chance Briggs was a real gentleman. He was kind and professional. I changed my plans, and thought a neighbor could repair the roof. It was apparent he could not, so I requested Briggs Roofing again. Not ever did Chance lose his composure or patience with me. I appreciate him -- and my roof doesn't leak!

This company responded quickly to our need for a new roof after finding out it had rotting wood and mold. We worked with Mark Ball who was very professional and thorough in explaining the process.i was amazed to see the progress through live feeds he sent throughout the day. The work done was professional and so were the employees.

I would have evaluated Briggs Roofing very high in all aspects if they were better in contacting me with information about delays in completion of the roofing replacement. What happened was that they ran out of shingles leaving a small area of the roof incomplete. It turns out that the type and color of shingle I wanted could not be obtained. In my view I should have been contacted and the delay of completion explained to me. Instead I was left with no information until the new shingles were delivered to the house and until a crew showed up to finish the job.

Hard working crew, very friendly and courteous. Pricing was competitive, large selection of options. Wanted to do business with local company. Done in 3 days!

Briggs Roofing did an outstanding job replacing my shingles. I would definitely use them again and I strongly recommend them to you. They were professional, reliable from start to finish, they offered helpful consultation, they are thorough, clean, fast, and my roof looks amazing!

Briggs roofing did a fantastic job. They was very professional, clean and fast. I highly recommend them if you need a new roof. Awesome job!!!!

Briggs was professional and hard working. Even with weather issues they completed the project at my Townhome in Driggs Idaho in a timely manner and cleaned up nicely.

What a great crew and folks to work with. They came with plenty of samples and great explanations of the project.
Worked us into a very good schedule and then the fun began.
I was sure that to replace my 35 year old 5000+ square foot cedar shake roof and replace it with a new asphalt roof and clean up the mess, would take at least 2 days if not more. Well, Briggs showed up with two crews at 6:30am and jumped right into the job. At 7:30 pm that evening it was a done deal.
The job those guys did was first class, with quality materials and it looks great.

Very pleased with all aspects of the job. Everyone was very easy to deal with, and the work was professionally and quickly performed. No complaints or problems encountered. I would highly recommend Briggs.

Our roof is unique and a tough project. After working to get the roof on for months, Briggs walked off the job claiming that we were tough to work with and changed things. First, they told us we couldn't keep our windows - they would have to roof over them. After we got the roof off, we've had 3 other companies say we could keep them. We asked they adjust that. Then we need a different insulation, which would change the venting needed - not our fault. Then the insurance and them disagreed on the square footage of the roof. They claimed they were right and the insurance was wrong, and they would just refund the prepayment and come get there stuff. We are now left in Idaho in May with only a tarp on the roof to find a new company to come and help with our project. Very disappointed in the communication and customer service.

They were prompt to come out and give us a bid for some hail damage. Their pricing was competitive and they were able to get to our roof quickly. They made it such a simple process! Thanks

Briggs roofing did a great job of getting our roof completed in a fast, professional manner. They were able to complete our roof in one day and it looks great. Would highly recommend.

I'm very pleased with the work that was done. I would refer my family/friends to Briggs Roofing.

I know it has been a very busy summer after the hail storm we had this passed Aoril, but I'm still waiting to have a snow stop an a couple of areas finished.

Thanks
Nena

They kept me informed, every step of their work, from quotations, schedule, and coming on time at my location (home) etc. They answered not only my questions, but Insurance Agents questions about the State Regulations Compliance, and provided copies in a timely manner. For Power vent on the roof, they work around schedule of my electrical contractor, and provided assistance as needed. They were quick, & kept my place clean. There Sales person, Forman, Supervisor, as well as Project manger all are very knowledgeable. Owner himself is very cooperative, as well as very knowledgeable.

Just saw one of their commercials on TV and immediately remembered the fiasco when they did my roof a few years ago!
I had to have them come back several times to fix problem because of the poor quality of work. On top of that they trashed my gutters and I will have to replace them because they do not drain properly ever since they did my roof.
Also I have had shingles blowing of the supposedly 30 year warranty shingles and when I contacted them I was told that the person who did the warranty was unavailable and they would call me back. Never heard anything back from!
I wouldn't have them shingle my dog house!

They were quick to answer the call and did a great job adding roof vents to a house that was improperly vented.