Logo of Smith Mountain Building Supply

Smith Mountain Building Supply

  • 13080 Booker T Washington Hwy, Hardy, VA 24101
  • Residential Roofing
  • Financing Available
  • Warranties Offered
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Smith Mountain Building Supply, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Hardy, Virginia, we specialize in a comprehensive range of services, including roof installation, roof vent installation, roof deck repair, roof coating, skylight installation, skylight repair, and gutter repair. Our ability to handle both residential and commercial projects allows us to manage complex tasks from start to finish with precision. Our organized and detail-oriented approach ensures that every project is executed to the highest standards.

We understand the importance of delivering durable results that provide long-term value to our clients. With a well-coordinated team dedicated to excellence, we are committed to making your roofing project a seamless experience. Whether you're in Hardy or the surrounding areas, we are here to support your needs with reliability and expertise.

What people say about “Smith Mountain Building Supply”?

Customer feedback is predominantly negative, particularly surrounding the cabinet department and communication issues. Many reviews highlight significant delays in service, lack of communication regarding product arrivals, and failures in scheduling installations. Serious complaints emerged about receiving incorrect products and inadequate responses to requests for resolution. While some customers appreciated the knowledgeable staff, these positive aspects are overshadowed by the overall dissatisfaction with service and delivery.

What Users Like The Most

  • It's a pleasure working with Darin, he's very knowledgeable and helpful.
  • They did have in stock the pressure-treated 2 x 12's that I needed to complete my latest project.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Average 2.4
Out of 5 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Nicholas Groetsch
Mar 24, 2021

It's a pleasure working with Darin, he's very knowledgeable and helpful. His kind of help is a dying art...thank you

Jeff Jenner
Jul 27, 2020

Not what it was in its heyday seems to cater only to contractors Now does not have near the selection of different items that it used to have.... but they did have in stock the pressure-treated 2 x 12's that I needed to complete my latest project kudos to that

Gayle Schwartz
Jul 24, 2020

Run don't walk away from this company's cabinet department. Worst experience EVER. First of all they never called us to tell us the cabinets had arrived in their warehouse, it had been about 8 weeks and we just stopped in to inquire on the cabinets and were told they were there. Second of all it then took like 3 weeks for the install date to be scheduled. Third of all, what got delivered were the wrong size cabinets! Rather than take responsibility for the issue, just unprofessionally blamed previous employees. Fourth of all, we told them to come and get their items and we wanted a refund. That took 4 days for them to pick up. And lastly, we were never told that we would need to physically come back into the building to receive the refund. 2 days later and no refund we stopped in again inquiring on the refund THAT took 4 guys hovering over a computer for 20 minutes trying to figure out how to refund our money. And yes, you do need to supply the original credit card for them to refund your money.

Kayla Kelly
Jun 25, 2019

Someone came to our home to measure for new doors, we were told we would hear something that evening for a quote and that installation could be done within the time frame we asked for. 5 days passed with no phone call, even after me and my husband called to check on it several times, we never heard a thing. Terrible.

John Keller
Mar 23, 2018

The most horrible experience I have ever had! The staff and managers kept lying to us. I kept being told they would be by at a specific date to pick up some extra material, never happened. When we started building a good amount of the wood was sub-par and damaged, I needed it replaced. They said they would come out and replace it. Called 3 times and was told times they would come get it. No show. I got apologized to each time I called and told this normally doesn't happen but it did. After 2 weeks of holding up work, I told them I wanted all of the material off my property and asked for a refund and I will take my business elsewhere. The next day they came and picked up the wood and left my yard a royal mess. No solid effort was made on there end to make things right. VERY disappointed. Do not do business with these people.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 13080 Booker T Washington Hwy, Hardy, VA 24101
  • Residential Roofing
  • Financing Available
  • Warranties Offered
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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