Logo of Potomac Chimney & Masonry Services

Potomac Chimney & Masonry Services

  • Hardy
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Potomac Chimney & Masonry Services, we pride ourselves on our versatility and technical expertise, enabling us to tackle both residential and commercial projects with confidence. Based in Hardy, Virginia, we specialize in a comprehensive range of roofing services, including roof replacement, repair, emergency solutions, and gutter repair. Our ability to manage complex projects from start to finish sets us apart in the industry. Our dedicated team emphasizes organization and attention to detail, ensuring that every project is executed with precision and care.

We are recognized for our reliability and commitment to delivering durable, high-quality results that provide long-term value for our clients. Whether you require a simple repair or a complete roof overhaul, you can trust us to coordinate every aspect of the job thoroughly, ensuring a seamless experience from beginning to end.

What people say about “Potomac Chimney & Masonry Services”?

Overall, customer feedback on Potomac Chimney Services is highly positive, highlighting their professionalism, punctuality, and effective communication throughout the service process. Customers frequently commend the staff for their friendliness and expertise, often citing thorough explanations and detailed assessments. The ease of scheduling and the quality of work have also been consistently praised, with many expressing their willingness to recommend the company to others. Overall, the positive experiences suggest a strong trust in Potomac Chimney Services as a reliable service provider.

What Users Like The Most
  • Everyone at Potomac is friendly, knowledgeable and professional.
  • Scheduling was easy, the crew was right on time and they did a fantastic job.
  • The technician was very thorough and fully explained what he was doing.
  • Potomac was willing to do the legwork to find the parts so it could be repaired at a lower cost.
  • Rob went the extra mile by sealing around the chimney cap to prevent rain from leaking in.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 41 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Steve McClure
Jul 31, 2025

After using several other companies throughout the area, I have finally found a company that I truly trust and can rely on. Everyone at Potomac, from Jeff the owner to every one of his employees is friendly, knowledgeable and professional. I look forward to working with Potomac in the future and highly recommend them.

connie mullins
Jul 31, 2025

Arrived on time, ease of scheduling inspections and work to be done and quality of work. The men who did the work were friendly and stayed on task. Would recommend.

Dorian Gray
Jul 21, 2025

Rob from Potomac chimney services cleaned and inspected our fireplace and chimney. We burn a lot of wood during the fall and winter so it’s important for us to do this annual maintenance. Rob was professional, tidy, and took time to explain what he was doing and what he’d found. In all, an excellent service call and we look forward to working with him again next season!

Sheri MacIntosh
Jul 11, 2025

Casey and Rob were very professional, on time and thorough. Although the chimney inspection ultimately failed, it was a great learning experience. I didn't really understand fully how a chimney worked!
Both of them answered my questions directly, and completely.
I will use them Potomac to address the issues, if the sale goes through. If not maybe on the next one! Highly recommend!

Rex Petrey
Jul 3, 2025

Rob did a great job inspecting the chimney and informed me of all necessary repairs. Would definitely recommend this company!

Kyle White
Jun 19, 2025

Casey was great in the assessment - thorough and clear in his explanation of the estimate. Looking forward to having Potomac fix my chimney.

Sehoy P
Jun 15, 2025

This is my second repair done with Potomac Chimney. I've had a great experience both times. Great quality work for a reasonable price. Highly recommend!

M.C.S
Jun 14, 2025

After realizing we had a leak in our chimney, we called Potomac Chimney and it was a great experience from start to finish. The tech that came out did a wonderful job explaining the issue and options to us. Scheduling was easy, the crew was right on time and they did a fantastic job. We highly recommend them!

Dale Cline
Jun 9, 2025

Casey Brown is a true professional! His friendly, responsible approach to addressing my chimney cleaning needs was a welcome treat. I feel the work he did was Steller. I will definitely be using Potomac again due to Casey's work!

Gary Kinder
Jun 6, 2025

Manuel and Alex were fantastic, professional, and truly know what they're doing. I got straight answers and nose-to-the-grindstone work ethic from them. They also enjoyed taking time to eat lunch with me, after the work was completed -- I got to know them much better that way, and I think we all enjoyed the shady, peaceful break from the summer heat ! Best Regards, GARY KINDER

Stephanie Fillman
May 29, 2025

I had a wonderful experience with everyone i interacted with at Potomac. I had tried other companies who told me it was not possible to repair my fireplace, but Potomac was willing to do the legwork to find the parts so it could be repaired at a lower cost. Jeff gave me great advice and spent lots of time with me over the phone. My technician, Rob, was super competent and chill; he made a suggestion that made the project look great! I COULD NOT be happier with their work!

Jennifer Johnson
Apr 17, 2025

This was my first experience with Potomac Services, whom I called to address an issue I had with my chimney and to clean out my dryer vent. Online booking was quick and easy. The company is responsive, courteous, and communicative, sending appointment reminders and a notification with background/reviews on the scheduled technician. The rates are also reasonable. Rob was very friendly, respectful and thorough with the chimney inspection and dryer vent cleaning. I plan to use Potomac Services for future requirements.

Doug Fuller
Apr 15, 2025

The technician (Rob) sent me the text message informing me of his arrival time and he arrived right on time. He was very thorough and fully explained what he was doing. He did a great job. Setting up the appointment through Potomac Chimney website was easy and they were very good keeping me informed.
Great job overall.

Adrianne Therrien
Apr 11, 2025

Rob was wonderful! We’re VERY pleased with our experience with Potomac Services from beginning to end and will 100% be using them in the future. He not only cleaned the chimney and inspected but was kind and helpful to answer our questions. He also genuinely spoke highly of the company and the owners which I thought was nice. You can tell Rob is passionate about his work and provides great service!!

Seth Bryant
Apr 10, 2025

Friendly, knowledgable, and helpful. They made sure everything was safe and recommended the most beneficial next steps for me as the customer.

Donnie Yates
Apr 8, 2025

Alex and crew were on time, courteous and professional. He walked me through the process and updated me along the way.

LongJohnCrypto
Mar 29, 2025

Rob went the extra mile by sealing around the chimney cap to prevent rain from leaking in. He is professional and courteous.
He came in, did the work and charged me exactly what was quoted. I will use Potomac services in the future.

jeff a
Mar 26, 2025

So far, we’ve only had the chimney and fireplace inspection, and although I know the repairs are going to be extensive, Rob was extremely professional and explained everything he was looking for, why it mattered, and what the potential processes for addressing the issues would be in great detail. I don’t look forward to the coming estimate, but so far Rob and Potomac Services seem good to work with.

ED EDGE
Mar 25, 2025

Casey did a great job! He was professional and completed the
Job in a clean and efficient manner. I’ll definitely be adding this company to list of trusted vendors!

Beth Davis
Mar 22, 2025

We used Potomac for chimney inspection found crack. We just had the chimney repaired. Potomac explained everything to us. Thank you.

Barry Ashburn
Mar 7, 2025

Casey of Potomac Services inspected my chimney. He was a very good representative of Potomac Services because he was friendly & very knowledgeable. Casey was very thorough and did not rush. He also provided me photos of the inside of the chimney. I came away knowing a lot more about chimneys than I knew before.

Joel Sucherman
Feb 28, 2025

Potomac did a chimney inspection for us. Rob was extremely knowledgable, taking the time to show us what was going on with our mortar via a camera running up the interior of the chimney. He provided a reasonable estimate on the work and was respectful of our house (wearing shoe covers, bringing in covering for the carpet).

Katie DeRosa
Feb 25, 2025

Great experience with Rob completing a level 2 inspection. He was professional, friendly, and very knowledgeable. Rob provided a thorough explanation to all of my questions about my new home's chimney. Clear photos were provided with the inspection report at the end of service. I am very happy with my experience and highly recommend their services.

Polly Ellison
Feb 20, 2025

Casey was very informative and helped me to not only understand the issues but also to watch while he moved the camera up thru our chimney.

Scott Gabrielson
Feb 19, 2025

Rob ame out on a cold day to inspect our chimneys. Was very nice and professional and explained everything to us. I recommend asking for him when you need a chimney inspection or cleaning.

Gloria Tarsia
Feb 11, 2025

I am a property manager for a large company and I needed to get an estimate on 2 chimneys for a property that I manage in McLean. I reached out to Potomac Chimney and Cathy answered the phone and was very polite, informative and was able to get someone to the property the next day. Rob and Alex both went to the property on 2 different days and do a great inspection and Jeff, the owner of the company, called to discuss the estimate in length. I would recommend this company!!!!

Tracy Prillaman
Jan 31, 2025

Casey was Timely, professional, knowledgeable, provided detailed assessments along the way, discussed next steps and a time frame in addition to giving my dog TheBoomer all the attention! Thanks for providing an excellent customer experience with options for next steps to the problem areas that were identified!

Water Simmons
Jan 29, 2025

Casey was excellent in his work. He explained what he did and how he determined his findings. Potomac Chimney is a great company and everyone I had interaction with went above to give me a premium experience with the company.

Kathy Bretz
Jan 29, 2025

Alex was clearly knowledgeable. His explanations of what he saw during our fireplace safety check were very easy to understand. He answered our many questions, and provided options for resolving a couple of issues. He was quite personable--always a nice bonus!

Ron Cowan
Jan 24, 2025

Alex was professional, informative and friendly. He showed us the before condition and then the completed work via drone video. Makes a difference when you can see exactly what work he is describing. Great job!

Robert Beale
Jan 16, 2025

Alex arrived today to sweep our fireplace unit. Snow on roof & temp low 20s° when he arrived so skipped roof/chimney stack part.
Inside cleaned everything well & discussed a bit of follow up work needed.
OK overall.

James Sparling
Jan 10, 2025

Rob was fantastic! Very informative. Learned a lot. What a great guy! We will definitely be calling you a few years from now for another checkup! Take care guys and God bless!

Amy Pruden-Bagchi
Jan 10, 2025

Potomac Services did an excellent job, they were very friendly and professional. We were in an urgent situation with ultra cold weather and no heat, and they worked to squeeze us in and address our problem right away!

Kim Enzler
Jan 10, 2025

Casey was very thorough. He took time to explain all my options both the pros and cons of each option, estimated costs and time. I was very pleased with his work performance.

Terry Painter
Jan 7, 2025

Potomac Services removed 3 chimneys from my house. One to roofline and the other two to my attic floor. They were old and not connected to anything. They did a great job. We’re professional, efficient and neat. Covered the holes in roof till my roofer can get here and capped all 3 chimneys in house. I highly recommend them!

Vicky Blair
Jan 7, 2025

Work was done well and efficiently. Did notice handprints on the fireplace afterwards, but easy enough to clean. I will definitely will recommend this company.

Rae West
Jan 4, 2025

Casey did a wonderful job on my 2 fireplaces, cleaning them and making sure they’re safe to use. He educated me on things I didn’t know about them too! Very friendly and finished quickly.

Ron Coscia
Jan 3, 2025

Casey is the best. Very informative, knows his business, and then some. He goes into detail and explains every minute detail . I'd give Casey 10 stars if I could. Cheers, Casey, you're the best.

George Nassar
Jan 2, 2025

They did a great job not just cleaning and figuring out what is wrong but also educating how to maintain our wood stove going

Ginny Hoover
Dec 24, 2024

I was very happy with Casey and Potomac Services. Casey explained everything thoroughly and was very professional. He even took time to show me my exterior issues and explain the process to fix them. I would definitely recommend Potomac to friends and family.

Jason Coffey
Nov 8, 2024

Rob was great! This was the second time he’s been out and he’s very knowledgeable, friendly and efficient. Very happy as always.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Hardy
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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