Logo of Smart Roofing WA

Smart Roofing WA

  • Mercer Island
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Smart Roofing WA, located in Mercer Island, Washington, we specialize in a comprehensive range of roofing services tailored to meet the needs of both residential and commercial clients. Our expertise spans roof vent installation, roof coating, skylight installation and repair, as well as roof water damage repair. We pride ourselves on our ability to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.

We understand the importance of organization and consistency in our work, which allows us to effectively handle diverse projects while maintaining a focus on reliability. Whether addressing urgent repairs or executing extensive installations, we approach each job with the same level of commitment and attention to detail.

What people say about “Smart Roofing WA”?

Customer feedback for Smart Roofing is largely positive, highlighting their professionalism, efficiency, and excellent communication throughout the roofing process. Many customers appreciate the timely completion of projects and the quality of the materials used. However, there is a notable negative review regarding mold issues with a roof replacement only two years old, raising concerns about long-term durability. Despite this serious complaint, the majority of reviews focus on the positive experiences with customer service, competitive pricing, and thorough cleanup after work completion.

What Users Like The Most

  • The crew worked their tails off and finished the roof install in just two days.
  • Thiago kept us informed throughout the entire process.
  • Smart Roofing provided the best price for their services and offered a 25-year warranty for roof materials.
  • They were very quick but also took the time to do it right!
  • Excellent Communication made this major homeowner maintenance item a breeze.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 27 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Qiang Yu
Jan 9, 2025

TL;DR Avoid this company.

I had my roof replaced two years ago by SmartRoof.

A couple of days ago, I asked another roof company to check my roof due to the damage caused by the bomb cyclone. All the plywoods under my 2-years old roof are growing molds!! I have to replace all the plywoods, thus the 2-years old roof, again because of that.

I deeply regret using the Smart Roofing two years ago.

Prasanna R
Dec 13, 2024

We had a tree crash through the roof, they came through when I needed someone on short notice. These guys were excellent, prompt and very easy to work with! Highly recommend them

Shawn Dillon
Nov 5, 2024

We had our original 25 year old roof and gutters replaced by SMART Roofing. The crew worked their tails off and finished the roof install in just two days. They cleaned up all of the material each day and kept their work area very tidy. Everyone I interacted with was polite and professional and Thiago kept us informed throughout the entire process. The price was very competitive and I feel that we got every penny's worth.

Sean Zuclich
Oct 9, 2024

We couldn't be happier with the crew at Smart Roofing! We just had them replace our roof and gutters and they were great every step of the way! They started on a Saturday and were completely finished and cleaned up by Monday afternoon. Thanks guys, the roof looks great!

Margot Roche
May 16, 2024

My roof looks great! Smart Roofing did an excellent job on my roof replacement. Their price was very reasonable and they completed the job in a day! They even replaced the shingles on my shed to match the house. Thiago was great to work with. Excellent communication and always quick to answer any questions. He helped us navigate a warranty recall on our old shingles free of charge, no strings attached. Highly recommend.

Arvind Visvanathan
May 15, 2024

Thiago and his team did an excellent job at our place. Very professional to initially present my options given the roof condition, answer any and all of my stupid questions without a single hesitation or frustration. After the initial quote I was told all details of when process would start and how long it will take. The team who did roof were very courteous and never caused any trouble and they were every efficient through the entire process. The house surroundings were left even more clean than what it was before. It was as if nothing has been done. The new roof looks amaaaaazing and hope we don’t have to deal with any leaks in the near future. Thank you so much Thiago and the smart roofing team. Really appreciate a great efficient and professional service.

David Beverly
Feb 27, 2024

Smart Roofing did an amazing job on my home. They replaced our roof, gutters, and bad skylights. Everything was communicated and all promised items were done. They were very quick but also took the time to do it right! I recommend them for all your roofing needs. Above and beyond my expectations. Thank you!

Todd Walker
Feb 23, 2024

I can’t recommend Thiago and Smart Roofing enough! I had nothing but a very positive experience with Smart Roofing. Smart Roofing replaced my roof and gutters and we couldn’t be more pleased with the outcome. Thiago and his team are very professional and responsive and get things done quickly and professionally using high quality materials. Thiago/Smart Roofing has also done my 2 relatives roofs and numerous friends and all highly recommended Thiago/Smart Roofing.

Sush Iyer
Feb 15, 2024

I recently had my roof and gutters replaced from smart roofing company. The entire process of connecting with Thiago for roof evaluation till the roof and gutters replacement completion was very smooth and peaceful. He and his team worked in advance in every part of replacement making preparation. They were able to replace roof and gutters in one and half day as promised with best quality. This company also provides the warranty of 25 years for roof materials which I am very satisfied with. Cost wise as well they are far more better compared to their competitors. We already have many people replaced there roofs from this company. Very glad to have known them in the neighborhood. I highly recommend them for roof and gutters replacement.

Sunil Kumar
Feb 15, 2024

I had an exceptional experience with Smart Roofing. Not only did they expertly replace our roof, but they also recommended and efficiently replaced our gutters, addressing multiple dripping issues. Thiago Silva and his team were incredibly professional, completing the roof replacement in just one day and the gutter replacement on another.
Thiago's responsiveness and patience throughout the process were commendable, as he promptly addressed all our doubts and questions, ensuring we felt informed and confident. Moreover, Smart Roofing offered the best price for their services and provided assurance regarding warranty coverage for any future issues, emphasizing their commitment to customer satisfaction. I highly recommend Smart Roofing for their expertise, professionalism, and outstanding customer service.

Kiran Anumolu
Jan 23, 2024

I recently had my roof and gutters replaced by Smart Roofing, and I couldn't be more pleased with the experience.
Thiago's team arrived a day in advance, well-prepared with all the necessary materials.
The roof replacement was efficiently completed in day and half.
Not only did they finish on time, but the quality of their work was great.
I am highly satisfied with the outcome and would recommend Smart Roofing without hesitation.

B Jones
Oct 12, 2023

We had a great experience working with Smart Roofing for our new roof. They took care of some water damaged siding as well. They were on time and professional.

Randy Jackson
Sep 21, 2023

The group of guys that showed to reroof my home were on time very professional they did excellent work and did a great job with clean would recommend them to anyone Thanks guys

user info
Aug 12, 2023

Great Service - Competitive Price

Called Smart Roofing to replace 24year old roof -

Northwest Rain !

It was ready for it and I'm glad we didn't put it off another year

The Smart Roofing Team came out and provided us with a clear action plan and very price competitive estimate.

Hard Working Crews got the job done in 1 day - everything went exactly as Thiago explained it to us during our initial consultation and follow ups.

Excellent Communication made this major homeowner maintenance item a breeze and we recommend Smart Roofing.

We also got new gutters on a recommendation and the curb appeal is nice and neat with definitive, clean lines and fully protected for more Western Washington weather.

Kathleen Richter
Mar 17, 2023

I chose Smart Roofing because they use good quality materials, price was slightly cheaper than other companies and they did what they said they would. They made sure I was involved and happy with all the work they did on my home. I'm highly satisfied and would recommend them to anyone looking for a great roofing company.

Dinesh Saini
Jan 8, 2023

Team did an awesome quality work at my home in replacing the roof. Very professional and dedicated team. I am very satisfied by the overall experience from providing initial estimate to leaving the property super clean after the work was done. Highly recommend this amazing crew

cathy resco
Oct 20, 2022

It is hard to find a trustworthy and great service company nowadays. I was fortunate that one of my family member highly recommended Smart Roofing Company to replaced my entire roof. I am grateful for Thiago and his crew for doing such an AMAZING job from start to finish. Excellent workmanship!

X Sun
Oct 15, 2022

The project was installed in one whole day. The new roof looks good. Price is very reasonable. It is easy to communicate with Thiago. five star.

Lori Heimbuch
Oct 8, 2022

Smart Roofing was highly recommended by a good friend that had a roof replacement done last year. The roof Thiago and crew installed for me is high quality and looks great. Thiago was very easy to get hold of and communicate with. He explained in advance what I could expect and the estimate was very competitive. He encouraged questions throughout the process and showed me examples of the materials that were used and explained the advantages of them. The roof was completed in a timely manner and the crew was great. I am very pleased with my new roof. Thank you, Smart Roofing.

Erol Alexander
Jun 3, 2022

I used Thiago and Smart Roofing for gutter/roof cleaning and they did a great job. I’d highly recommend them from both a quality of work and professionalism perspective.

CAM M
Feb 19, 2022

WOW! What a great company to do business with,.. Thiago is so polite, professional and a great listener. No fast talk just fair reasonable interactions. The job was done in a timely manner and looks GREAT! They explained everything beforehand and kept us updated during the whole process,... No surprises and they use top notch quality materials (we got a CertainTeed Pro roof with ice and rain guard). They even repaired our gutters too! We have already recommended them to 3 neighbors with full confidence. Oh and also the quote we received was within budget and the most reasonable out of the 4 bids we got. We highly recommend Thiago and his team at SMART Roofing! The Morgan Family - Monroe WA.

Ranganathan P
Jan 28, 2022

We got our roof replacement done with smartroofing , they are very professional , roofing done nicely , they done it three days with short span of time .thiago is very knowledgeable and explains any doubts you ask .

Quick tip: as customer it's your responsibility to make sure your get quote, estimate and calculate any unexpected charge later , for roof as you have surprise charges always

For ex, plywood got water damaged , more than one layer of singles to remove etc ) , ask thigo to include this items in advance , else surprise charges might possible.

Adding one by one issue later you found in middle of doing roof changing and revisiting estimate while doing roof or after is not create pleasant experience and peacefulness!! I went through .
I recommend them .but plan and get your estimate properly

Nima
Jan 24, 2022

Thiago and crew did an outstanding job, they were responsive, showed up on time and fixed the issues in a very timely manner. They also came up with a reasonable proposal to prevent the gutter overflow. Highly recommended.

Ivo Leonardo Lima
Dec 28, 2021

This is by far the best roofing company you can find in a 50 miles radius! I’m so thrilled with the new installation that I will refer to all of my neighbors and friends. Thank you Smart Roofing for the great job!

Laura Paulson
Dec 28, 2021

Smart Roofing was outstanding with my new roofing install. They were very attentive to details and Thiago was excellent in communicating at all times! They were a referral from a friend and I couldn’t be more pleased. I would recommend them to anyone!

Rohit puri
Aug 28, 2021

Very professional and responsive. Good quality work and was very patient with us as we got other quotes and worked on making the decision.

Mo Beers
Jun 13, 2021

Thiago and his crew did a beautiful job on my new roof. He watched the weather carefully and was able to start early and finished on time. He installed professional touches such as the metal in the valleys, took out the box vents and installed ridge vents and flashing to protect eaves and fascia boards. He explained everything he was doing, every step of the way. Best of all, his price was affordable and the work was high quality. I have a better roof now than when the house was built.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Mercer Island
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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