Silverado Roofing Group LLC

We hired Silverado Roofing to repair a chimney leak. WE, the homeowner, provided them with photos of the leaking chimney. The company did not do any of the research themselves.

Silverado worked on the wrong chimney. The leaking chimney we hired them to repair has not been repaired and is still leaking.

Silverado wants us to pay them for doing the wrong job! Silverado refuses to admit and correct their mistake and do the job we hired them to do.

One photo shows the chimney we hired them to fix. The photo we provided them.
The 2nd photo shows they worked on the WRONG chimney.

I am very pleased to write about Brad McClain of Silverado Roofing Group.
Due to hail affecting the roof and fence and some related matters of
my property in Fresno,TX, I was referred to Brad for redoing them. I live in Florida and I had to get the job done without visiting the place. My subsequent interactions with him showed his versatile understanding. His guidance of what is appropriate in the job to be done and coordination with insurance evaluations proved immense help to me.
His patience to go back and forth with me through telephonic conversations, text messages, emails involving quotations, cost benefits and explanatory material is the feature any client would appreciate. He even undertook to find, on behalf of me, a fence company to do the fence job while his own contract was only for the roof job. He was available all time and worked ceaseless towards the goal of completing the jobs excellently and took exceedingly very good reporting with on site videos of jobs while they were carried out with his own oral commentaries.
He is a very sincere and amicable person. He will remain my friend and I am sure he will be liked by all who happen to deal with him. If there is a star rating, I will give him all the positive bright stars to Brad.
Hari Subramanian

Silverado Roofing is a high quality, trustful roof company in Dallas, TX. I'm living in California, picking a good roof company is challenging. Introduced by my insurance agent, I got to know several roof companies including Silverado. Talking with these companies, I feel that Brad of Silverado Roofing is a trustful person, with patience and great integrity. That's why I choose Silverado. In fact, they did a wonderful job, I'm 100% satisfied. Brad showed me pictures and videos while doing the roof replacement job. Silverado is one of the best roofing company, if not the best. I highly recommend Brad and Silverado Roof to all who has any roof needs. You won't be regretted.

I would highly recommend Silverado Roofing. Brad and his team demonstrated 5 star expertise, 5 star customer service and remained committed to the project from start to finish.

We had a large leak in our kitchen and they fixed it for a reasonable price and didn’t try to tell us we needed a new roof when the rest of it was fine. Brad McClain was very courteous and easy to work with. When we were selling our house and needed a few nails fixed after the inspection, he came out and fixed them right away. We will definitely be calling SRG and Brad again the next time we have roof issues at our new house.

I CALLED SILVERADO ROOFING GROUP TODAY AT 1;15 PM , THERE TEAMS WAS HERE WIHIN ONE HOUR THEY CHECKED THE ROOF AND FOUND OUT FROM WHERE THE LEAK WAS COMING . BY 6 PM THE PROBLEM WAS FIXIED ,NO WORDS WILL DESCRIBE HOW PROFESSIONAL THEY WERE , THEY DONE BEYOND WHAT THEY SUPPOSES TO DO . I HIGHLY RECOMMEND THEM THEY DESERVE 100 STARS NOT 5 STARS .THEY WENT ABOVE AND BEYOND WITH THEIR SERVICES , GREAT TEAM AND HONEST PPL , THEY EVEN CLEANED UP AFTER THEY FINISHED , AMAZING CUSTOMER SERVICE SKILLS WITH QUALITY WORK , I AM SO APPRECIATIVE FOR ALL WHAT YOU DID GUYS , WELL DONE .

After a hail storm that took out a lot of roofs two years ago in McKinney, I had Silverado replace my roof. A good experience from start to finish. Early this morning, while DFW airport was reporting 78 mph winds, we apparently had some water come through the roof; which my wife noticed as a stain on the bathroom ceiling. This was our first problem in the two years since the roof was replaced. Within SEVEN HOURS of my reporting this to Silverado they came to investigate, gathered the materials, made the repairs, and did some touch up painting so it all blended together. To say I appreciate this incredible response would be a gross understatement.

I cannot say enough great things about Silverado Roofing--they have been outstanding in every one. They worked extremely well with my insurer and went the extra mile to make sure all their work was top-flight. I would highly recommend them to anyone! Rob O

Silverado Roofing Group replaced my residential roof in March 2018 and did an excellent job. Their representatives are professional and experts at their business, showed up on time, cleaned up afterwards. Their construction team completed some indoor ceiling repairs as well and did a great job. I recommend the Silverado Roofing Group and their Team of experts. Respectfully, Tom Brashear, Mesquite, TX

We had our roof done by another contractor but the workmanship appeared to be done very poorly (crooked shingles, folded over shingles, gaps between shingles, damaged new shingles). We called Silverado Roofing hoping they would come give us their professional opinion on the roof work. Wendy sent Mike and another worker immediately out to take pictures of our roof. Silverado knew we would be going with our original contractor to get any problems taken care of so there wouldn't be any financial gain for Silverado, yet they were very helpful and patient in going over my concerns. They texted me the pictures and went over their findings which helped us go back to our original contractor with concrete evidence of shoddy workmanship causing the original contractor to address our concerns. Silverado was very helpful and responsive, even while knowing there would be no financial gain for them.

Great company to do business with!!! My roof was tore up by the spring hail storms and these guys did an awesome job. It did take a while for them to get shingles because of the run on inventories but once they did get the shingles my old roof was ripped off and a new one put on before 6:30PM on the same day!!! You can really trust Wendy, Brad and the rest of the Silverado gang.

Silverado Roofing replaced the roof (due to hail) on my 4500 square foot house during my sale so that I could close quickly...they did it with Speed and Professionalism. Thank you so much Brad and Wendy.
Janet

I want to praise SRG for the great work they did in Wylie and specifically on my house.
I hired SRG to replace our roof the day after the devastating Wylie Hailstorm destroyed homes all over our little town one evening. The hail penetrated the OSB decking in several locations on the north and west sides. SRG showed up the very next morning and began patching the roof as more rain was imminent. The Rep, owner and project manager all spent many hours over the next few days making sure the temp work was secure while I worked with insurance & mortgage companies to agree on estimated costs. As you can imagine, Materials and workers were in high demand and schedules were chaotic as everyone was contending for every resource that could be found. And SRG held their end of the bargain and as soon as the insurance settled out they were there with men and material to get the job done.
Many others in the neighborhood are still having problems with contractors and insurance companies but SRG was there for me.
Thanks SRG for your great attention to detail and great response times.