- 33483 Harper Ave, Clinton Township, MI 48035
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Warranties Offered
- Metal Roof
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Honestly extremely disappointed. Tons of miscommunication from the office staff and sales rep. Staff was unable to explain their own processes to me as a customer to the point where I had to have the owner call me to explain it since they couldn't. Sales rep stated that I had to finance the roof in order to get the deal they had going on. Ended up misquoting me and trying to cover it up. They damaged my neighbors yard in the process and she is now mad at me and had to contact them to rectify it, not sure if she did that or not. The sales rep guaranteed that our skylights wouldn't leak after install since they will be doing new seals and reinforcements (I forget what they're called) around them. Well after last night's rain, my couch is soaked from my skylights leaking. They pulled some of my siding up while pulling the old stuff off my roof and I messaged the next day to let them know that my siding was lifting now and provided picture proof. They came out to nail it back into place which worked for 24 hours. Then I emailed again stating that it lifted again in the same spot, never heard a response back. Then my brother in law had pointed out that they never put in a new fascia. Which I didn't even know was a thing and so now we have to pay out of pocket for our skylights, possibly a couch cleaning, and a fascia because they left the wood bare. Honestly this company was more of a headache than anything. The only good thing was that they were quick and the roofers themselves were nice. But that doesnt really mean much when you're paying thousands for a roof that ended up being bare minimum. I wish I would've went with a different company even if it was a little bit more cost wise. Now I have all these problems to fix and my roof is only a few months old. We go above and beyond to recommend companies we work with, the air duct cleaning place we used has already gotten like 3 referrals from us. But I wouldn't recommend this company at all.
TLDR: Poor management, poor communication, shady sales rep, damages, unfinished work, and chaotic. Now I have more work than I started with.
Tim with Shelby Construction Was incredible to work with. Shelby construction exceeded expectations on every level! Davis Concrete hired them for a recent project and from start to finish, their Professionalism,attention to detail, and commitment to quality were outstanding. Communication Was clear and time lines were met, and their Crew worked seamlessly along ours. We appreciate the solid partnership! Highly Suggest using them!! THANK YOU SHELBY CONSTRUCTION
_ From Davis Concrete
Recently had my roof and gutters replaced, along with new siding. Each crew specialized in what they did. Crews were all polite and made sure to clean up before they left. The siding was completed in the winter so they work all year. I’d definitely recommend Shelby Construction and will hire them again for insulation in the future.
- 33483 Harper Ave, Clinton Township, MI 48035
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Warranties Offered
- Metal Roof