- 635 Main St #101, Laconia, NH 03246
- Industrial Roofing
- Residential Roofing
- Locally Owned & Operated
- Slate Roof
- TPO Roof
About the Business
What people say about “SERVPRO of The Lakes Region”?
Customer feedback is predominantly positive, highlighting Servpro's excellent communication and responsive customer service. Many reviewers commend the accessibility and thoroughness of the staff throughout the remediation process. The team is frequently described as efficient and friendly, successfully handling various types of damage, including water and flood issues. However, there is a noteworthy negative experience where a customer felt neglected due to the refusal to take on a job, which can slightly color the overall perception.
What Users Like The Most
- James was accessible and prompt. Communicated thoroughly with me through the entire project and he did a fabulous job.
- They were fast, efficient and again, very pleasant.
- I was so satisfied by how quickly and painlessly this all washed out.
- We were very pleased with Servpro's prompt response and cleanup with minimal disruption.
- They did a great job cleaning up the water damage and the staff was friendly.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
This is regards to my parents home. They have both recently passed away. The home has considerable cigarette smoke stains.
Jordan came out to assess the home and told me he needed to chat with his manager. At the time I was under the impression that was regarding wallpaper that had stained. He wasn't sure if Servpro handles this in their cleaning capabilities. I told him that is fine if you don't, but I still wanted non wallpapered areas to be cleaned.
I received a call from Jordan telling me his manager did not want to take the job because the cost would be more than the home is worth.
I find that absolutely unprofessional. I have no problem with Jordan but whoever decided this has no idea a) what the home is worth b) what I am willing to pay or what my financial situation is.
If they did not want the job, that is fine. But to assume it is not worth it to me is poor handling. That should be up to me, not Servpro.
I was referred to servepro after our pipes froze and burst. Both Samantha, in the office, and James, who did the mitigation and demo, were absolutely wonderful! James was accessible and prompt. Communicated thoroughly with me through the entire project and he did a fabulous job. I would highly recommend them to anybody that needs their services
Paul was very informative and very pleasant while giving us a quote and put together a two woman team who did a great job. They were fast, efficient and again, very pleasant. We were very pleased with the results!
- 635 Main St #101, Laconia, NH 03246
- Industrial Roofing
- Residential Roofing
- Locally Owned & Operated
- Slate Roof
- TPO Roof