SERVPRO of Olympia

Good 5.0 (12 reviews)

9425 Delphi Rd SW, Olympia, WA 98512
Commercial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available
Free Estimates

Website www.servpro.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

Leave Review

About the Business

At SERVPRO of Olympia, we pride ourselves on our versatility and technical expertise in managing both residential and commercial projects. Located in Olympia, Washington, we offer a comprehensive range of services, including roof replacement, maintenance, vent installation, gutter repair, and leak repair. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value for our clients.

We understand the importance of reliability in every job we undertake, and our focus on attention to detail sets us apart in the industry. Whether you are looking to enhance your home or maintain your business, we are dedicated to achieving your goals with precision and care. With our strong project coordination, we ensure that every aspect of your project is thoroughly managed for optimal outcomes.

What people say about “SERVPRO of Olympia”?

Customer feedback about ServPro is overwhelmingly positive, highlighting their exceptional customer service, thorough cleaning, and friendly staff. Many reviews emphasize the professionalism and care shown by the team during their work, creating a reassuring experience for customers. Communication throughout the process is frequently noted as excellent, with staff keeping customers updated and informed. While there was a mention of a mixed experience regarding equipment handling, the majority of reviews celebrate the overall effectiveness and dedication of the crew, indicating strong trust in their services.

What Users Like The Most

Tom and Jamison did a great job and our vinyl floors look brand new again.
Abe and James were great to work with! Kind, courteous, professional.
Tom was kind beyond belief and provided reassurance and came to assess the very next morning.
They always do a great job of keeping our buildings clean and our tenants healthy and happy.
Extremely friendly and honest! Did a small job for us for a great price.

What Users Like The Least

Customers are fully satisfied

Services: Roof Installation Gutter Companies Services Flat roofing Wood shakes Attic inspection Shed Roof Repair Green Roofing Services

Recommended Reviews

Overall Company Rating

Excellent 5.0

Out of 12 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Your Review of SERVPRO of Olympia

Your Name

Your Email

What project did you need to get done?

Rate your experience from 1 to 5.

Show first:

Anthony

Google review

Jul 14, 2025

I have been having Tom @ Servpro do my work for the last 23 years. He has always gone above and beyond for my service. A very pleasant and super friendly guy.
Thank you Servpro for having such a great staff !! Once a customer always a customer..

Transwestern Real

Google review

May 8, 2025

Tom and Jamison recently came out to clean our hard surface floors. Care is a dying art, but not at ServPro. Tom and Jamison did a great job and our vinyl floors look brand new again. I will definitely be using ServPro again :)

Stephanie Dunphy

Google review

Feb 19, 2025

Unfortunately for me I’ve had to use ServPro twice. Great first experience. Felt the job was done thoroughly. This recent experience is mixed. Christian arrived and put on shoe covers and covered my floors to haul in the equipment. He explained simply the particulars. He was great. The crew that came 2 days later to check moisture level did not bother to cover their shoes or remove them. They wheeled out the equipment on my floors without laying the cardboard to protect my brand new flooring. Moisture was still detected, partial flooring removed and fans and dehumidifier also removed. Why, when moisture was still present? Was told I’d get a call the next day to have an appt set up for an estimator about laying the flooring. There was too much confusing info being given. No call. Now I wait…meanwhile washer is unhooked and I’m left wondering when my project will get finished. 2 stars only for this last crew but 5 stars for Christian. And I don’t like being asked to rate the crew as they stand watching. That should not be a thing. Let me review AFTER the crew has left.

Edit: I was quite pleased to get a quick response from Mason Friermuth, manager, addressing my recent issues. He came to the house, checked the “lay of the land” and assured me he’s addressed my concerns with staff and the employees in question. I’ve changed my rating to 5 stars and appreciate ServPros excellent customer service.

Chris Schoenberg

Google review

Feb 17, 2025

Abe and James were great to work with! Kind, courteous, professional. Kept us updated the entire time. Very pleased with them!

Jeff Stender

Google review

Jan 15, 2025

Tom did an awesome job cleaning our lobby.
The lobby is two stories tall! Tom cleaned all the high ledges, all surfaces, two stories worth of wall to wall windows, air vents, granite floors and replaced all the bulbs in our light fixtures at two stories high. It looks like a brand new building in there. Great customer service and very personable. If you are in need of cleaning service in your home or commercial building, do yourself a favor and call Servpro of Olympia. You will not be disappointed. Thanks Tom…..see you next year for another cleaning.

header

Google review

Jan 13, 2025

Arturo, Robert and Tom just came in and cleaned our office carpets over the weekend. They did a beautiful job on our entry ways and stairs making our carpets look brand new and smell so fresh. They always do a great job of keeping our buildings clean and our tenants healthy and happy. ServPro of Olympia is always providing the best service. 11/10 every time.

Sable Bruce

Google review

Aug 20, 2024

Javi came out and assessed our situation and he was great. He was honest, had a lot of great information and we would definitely call ServPro again.

Rebekah Crowley

Google review

Jan 20, 2023

Extremely friendly and honest! Did a small job for us for a great price. He was on time and had great communication through the entire process.

Callie

Google review

Apr 23, 2021

As a first-time homeowner, I have plenty to learn and am seeing firsthand how hard owning and maintaining a home is. Tom was kind beyond belief and from the moment I called him, panicked about an issue at my home, he provided reassurance and came to assess the very next morning. Tom explained what he saw, provided what I needed, and was both compassionate and lighthearted throughout. I am overwhelmed by the kindness and knowledge of Tom, and will never look further for help in my home.

sarah s

Google review

Jun 29, 2020

Tom has been great to work with! We had our dishwasher leak and he came quick to help. He's very responsive and absolutely the best customer service! Would highly recommend him!

Kaytee Green

Google review

Oct 16, 2019

After discovering a musty smell in our lobby, we called Servpro to “sniff” out the problem. Tom was able to locate the source and give ample suggestions on how to fix the issue. He even gave us some recommendations on who to call. He was very knowledgeable and professional. He wasn’t afraid to get his hands dirty and find the root of the issue. We are so grateful to Servpro for their hard work and dedication!

Chelsea Icoz

Google review

Apr 19, 2019

He did such an amazing job doing 3 large rooms and the stairs. They were covered in pet stains and he got them right up. He was very friendly and knowledgeable and I'll definitely hire Servpro again!

Show More CommentsShow Less Comments