SERVPRO of North Clay County/Oakleaf/North Middleburg

Both Keith and John from Servpro came to the house today after they finally got authorized to do the work from insurance company. After cutting the walls in the kitchen, they cleaned up the mess. Great job.

The shock, confusion and feeling of dismay when finding half my condo flooded, as the result an bathtub overflow from the unit above mine, was easily aleviated when I spoke with Katherine at SERVPRO seeking remediation as quickly as possible. I was given technician names and assured of their arrival within an hour to an hour and a half. Right on time Keith Gwin and Johnny arrived and waisted no time assessing the damage, explaining their approach and immediately taking action as it was explained. They function like a well trained tag team communicating and working together efficiently and productively. Flooding is not a pleasant experience, but Keith and Johnny have taken the pain out of fixing the problem.

Brian and Johnny came to clean my vents due to some mold and dirty things. Lol They were so professional and kind at all times . When I saw my apt it was very clean no mess at all and it smelt amazing. These guys were great from the second I opened the door until they drive off . Definitely,5 stars just good people all the ast around . Thank you for doing such a great job .

Keith from Servpro did an excellent job. He was professional, informative, and thorough in cleaning up everything. He took the time to explain the process and made sure everything was handled properly. Great service and I highly recommend him.

Kieth arrived within hours to hault the nightmare of our dishwasher flood.
Thanks for protecting our home from further damage. Hopefully companies like you will continue to grow in our area.

Kaleb Archer and Brian Anderson came out and took care of the problem immediately. Thank you both for the prompt and professional service.

I had a leak in my ceiling which required my ceiling to be removed and my vents cleaned. Klib and Keith did an outstanding job removing the ceiling drywall and cleaning the ducts. Thanks guys great job!!

Keith and Johnny are doing a great job taking care of my home after having my water heater try to flood my home. Very courteous guys and got things done quickly. Not afraid to get their hands dirty in this 92 degree heat today. Thanks guys!!!

I had a mold problem in my closet and in my hvac systems I called Servpro and I’m glad I did
They sent Keith and Johnathon and they did a fantastic job!
If I ever need them again I will deffinatly be calling again!

We hired this ServPro to do a full-house deep clean after we (Higginbotham Custom Homes) completed a major renovation in Middleburg. There was a lot of dirt, debris, drywall mud, etc. to clean up. Just like their commercial says, it was like it never even happened. The crew did an amazing job making it look like a brand new house.
I will be calling them again.

We had an AC leak that soaked our carpet in the master bedroom, part of the dining room. Keith Gwin came out and took care of the issue. He was extremely helpful, polite and very professional. We would definitely use them again. Thank you Keith!

What an amazing experience with a not so amazing situation. Ronnie came out right away to assess the water damage caused by a third party vendor. He was quick to provide an estimate to the vendor so work could be started right away. Ronnie sent a team consisting of Johnathan and Johnny the same day and within a few hours, everything was ready to be dried. All three were extremely professional, easy to work with and sympathetic to the entire situation. They ensured that we had a safe place in the house and contained the rooms that were affected. I would highly recommended ServePro and these amazing gentlemen!

Keith did a fantastic job on our floors, especially after a few pet accidents - I love having Servpro come out and do our carpets - they always do great work.

I cannot thank ServPro enough for being there when I needed them.
I came home to 2 inches of water throughout my home. I called my insurance company they referred me to ServPro. I called ServPro they showed up, Brian and Johnathon were very professional and quick to respond to the task.
Explained the process of everything, started working immediately , they continued working the late night making sure we had peace of mind that it was going to be okay.
Next morning Keith and Kaleb showed starting removal of the flooring, base boards, setting up there equipment to dry out house Extremely courtesy and professional and caring.
I highly recommend them in there professional responsiveness at the time of the call
Thank you again for everything
Sheryl

We woke up to our house flooded from our water heater exploding in the middle of the night. Our insurance company had recommended a water restoration company, so we called them, and they said they wouldn't be able to make it out until the following day..
So we called servpro and Seth McKee was out about 30 - 40 mins after our call. Seth and his team were there everyday until everything was finished.
I really feel that Seth went above and beyond his job for us!
I highly recommend this company!

I had Servpro come out and clean my carpets and recliner Keith and Johnny did an amazing
job!
Very professional service!

These guys came out quick and had all of the wet/moldy debris removed. Keith and johnny cleaned up well and was very informative of the process and chemicals used. These guys are A+

Highly recommend this company. Brian & Jose did an excellent job. Quick response, very thorough, super knowledgeable, took time to walk us through the process, answered all of our questions, explained to us what to expect in the up coming days. Definitely give them five stars.

One of my upstairs bathrooms flooded, so I called SERVPRO and the sent 2 technicians out first thing. Johnathan and Jose were the technician that came to my home to assess and mitigate and further damage both upstairs and downstairs. I will say that the two of them were phenomenal. They took a stressful situation and put me at ease the way they explained the process and potential outcome. I just can’t say enough about those two gentleman and the assistance they provided from start to finish other than top notch service. I would definitely recommend SERVPRO to anyone in need of the services they provide.

Keith and Johnny did a new construction clean out on our new house. These guys were awesome. They worked with us and our animals to work around them and were very respectful of us and our animals. They showed us where we had an issues with one our outlets that wasn’t working. They did an excellent job and cleaned up all the debris that came from the vents. I would highly recommend these two gentlemen for your home duct cleaning!! Thank you for a job well done!!

Keith and Johnny are true air vent professionals. They were both very friendly and caring. I had about 30+ year of crude built-up. Plain and simple folks the vents and AC unit are very clean and sanitized.

Keith and Johnny did an amazing job in demo the water damage that was in my 1/2 bath. They came in assessed the damage and took care of the problem and cleaned up afterwards..I WOULD DEFINITELY RECOMMEND THIS TEAM...

Great service from Thomas he was efficient and very personable. I would recommend the company and Thomas especially.
Graylyn Christopher

I had mold in my hvac system and Servpro sent Keith and Johnny to my house house and did a great job cleaning my system out I would highly recommend!

Really appreciate how quick Servpro came out to our house to help us from removing the water from our floors. I made a call at 12:10am Friday Morning and Brian Anderson came to the rescue. He arrived at 2:30am from having to wake up, head to the office, load the truck up and make his way to our house. He stayed until 5:30am in the morning, set up dehumidifiers and blowers throughout the house. Thank you so much Brian!

Keith Gwin arrived around 10:30am Friday Morning brought more fans and two more dehumidifiers. Checked everything out and assured us that this would dry out the water in the walls and cabinets.The dehumidifiers were there to take the water out of the air.

Ronnie Wilson came this Monday afternoon, picked up all the equipment and assured me that all the water and humidity should be removed from the house. So appreciative of Team Servpro!

Ronnie took care of us when we had a pipe leak in our bedroom. I couldn’t be happier with his service. Thank you!

My experience with Servpro was excellent!! Shout out to Keith and his crew Johnny, Stacy, and Tom. A second-floor bathroom, toilet angle stop broke and caused water damage to my home. Keith and Johnny arrived on time, introduced themselves, and were very professional in explaining their services. They appear to be knowledgeable in their assessment of the water damage to my home. Therefore, their professional experience was helpful to me, and I felt comfortable in letting them start the project. Keith showed up the next day with his demolition team Stacy and Tom. They did an excellent job. They were very neat and cleaned up Way-beyond my expectations. I am so grateful for their help in turning a very traumatic situation into a hopeful and positive resolution. I highly recommend SERVPRO, Keith and his crew, Johnny, Stacey, and Tom!!!! Thank you!

Keith and Ronnie came to clean out my A/C vents/unit and did a great job! Cleaned up the mess before they left too! I would use Servpro again in a heartbeat!

Keith & Brian showed up late in the evening and did emergency services by extracting water out of my sisters house and then Keith & Johnny returned for an additional day of demo and then started drying the house out. All three staff were very professional, knowledgeable and kind. Highly recommend these three and Servpro!

I had black mold in my air conditioner ducts. Keith and Stacy were amazing. My whole house even smells better. They also cleaned out my dryer vent, it was so terrible, a fire waiting to happen. I am so thankful to them for coming out. They were very nice, professional, and cleaned up all the mess! I definitely recommend this team!

I had a air conditioner in my attic leaking into my sons closet with water I called Servpro on the weekend and Keith and Johnny showed up and did a great job handling my issue great customer service I would highly recommend this Servpro to anyone with a water damage!!!

I can't express enough about the exceptional service provided by Brian, Stacey & Keith who did the final inspection process...truly dedicated professional, kudos to the entire Serpro team!...will definitely recommend this company in the future!

Keith and Johnny were AMAZING!!
I had mold/mildew in my HVAC air handler.
These two gentleman worked hard to do a thorough job handling my concerns and taking great care of my home. I highly recommend this team : )

Our Lake house had a toilet line bust upstairs while we were gone for a couple of days causing ALOT of damage throughout both floors. we chose to call Servpro and Keith and Johnny showed up and started removing the water immediately and then started doing alot of demolition work throughout. Brian also came out to help and all three of these employees were excellent and very knowledgeable about what needs to be done. and they worked nonstop in the extreme heat while we have no airconditioning inside!

We had a clean water pipe break in our bathroom this afternoon and we called ServPro right away. Keith and Johnny were here quickly and got straight to work ripping up the flooring and getting things set up to get everything dried out. They worked very quickly and professionally. We appreciated their quick work and brought us some relief after a very hectic situation!

Keith and Johnny were very professional and called out all the steps required for the fix. Started working immediately to solve the problem. Definitely recommend this company.

Johnny and Kieth were wonderful to work with. They were quick and polite and so kind. First time needing service for a tree falling into our home. Jonny and Kieth made the process much less painful by providing such great service.

A realtor friend called me and told me about some condominiums that were flooded. I called Tom Hays of Servpro and he had a team out there in less than an hour! Awesome response time.

I can't say enough good about ServPro with having Keith Gwin and Johnathan at my home today. They did a fantastic job with evaluating the water damage, removing the carpets, protecting the valuable items, packing everything up, moving the furniture, cutting out the wall area that had mold on it, then cleaning up where they removed everything. These guys didn't even take a break and worked non stop to make sure everything was done correctly. I'm very impressed with ServPro and trust me, we had another company prior to ServPro that did not provide this level of service. I highly recommend Keith and Jonathan if you ever have water damage.

Keith & Johnathon from Servpro came to a house I had listed for sale.They showed up on time as scheduled to do a Duct cleaning for this house that failed inspection for mold in the ducts. They did a great job and I would highly recommend Servpro of north clay county.

Keith Gwin and his partner Johnny were very professional and personable. Great job of explaining the what and why things were being done.

We had a pipe burst recently in our house and I called the office first thing in the morning on a Friday right before a holiday. Kim was able to have the guys out there that same day. When Johnathon and John were there, they were great! They were careful with all of our daughters things as those were the rooms that were effected and while they were pulling out the floors, we were very inquisitive as to the ‘what if’ scenarios. They took the time with us and answered any and all questions we had and educated us in the process. Great guys and did a great job in the process. Thanks Tom for being a friend and recommending your crew for the time we needed them!

Servpro is the best company I have ever use for my water clean up and mold Inspection Tom was so professional and His staff helped us out so much we will use them for all of our water repair needs thank you so much surfpo you guys are amazing:))

Keith and Johnny came out and were very respectful and punctual and did the job in a clean and timely manner I would definitely recommend this company to anyone with a water damage problem!!
Topnotch!!

Servpro came out and sent Ronnie & Keith to take care of my mold issue and they did a fabulous job excellent service and very good cleanup. I highly recommend Servpro of North Clay county!!!!

With my employment I meet many people per day and many are in need of restoration services, I have referred Thomas Hayes and his team on several different occasions, with each one not only was his team readily available, prompt Thomas Hayes himself was out there on the job. Quick efficient and 24/7

Tom at Serve Pro went above and beyond. He was super flexible and was able to accommodate my schedule even though it was a super tight turn around. He has been there for me every step of the way through this stressful process. I would highly recommend him and the ServPro Team!

Our house flooded and within hour of the call this company sent out Keith Gwin and Morgan Stalvey to resident we were very pleased and satisfied with the service that the two of them provided. The 2 of them were very professional and Thorough from the very start. Would 100% recommend this company. If I had to rate the 2 worker it would be a 10 out of 10 !!!

Like many others, we experienced water intrusion due to Hurricane Ian. We were not in town when it happened and trying to fly back. Kim was very helpful from the start by calling us back when she said she would (taking into account the time zone difference) and was exceedingly helpful and reassuring, as well as provided excellent follow up. Ronnie Wilson was our production manager and explained the process, listened to our concerns, was on time and thorough. The crew, including Keith Gwin were all polite, respectful of our property and knowledgable. Not a process I want to go through again, but if you have to, this is a great team to work with.

I highly recommend Servpro of North Clay county. Both the office staff and contractors were helpful, efficient, kind, and kept to the promised schedule which is extremely important to me when looking for vendors in the Real Estate industry. I couldn’t have asked for a better experience.