Logo of SERVPRO of Montgomery & Pulaski Counties

SERVPRO of Montgomery & Pulaski Counties

  • 110 Fisher St NE, Christiansburg, VA 24073
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At SERVPRO of Montgomery & Pulaski Counties, we take pride in our ability to manage a diverse range of projects, from residential repairs to commercial restorations. Located in Christiansburg, Virginia, we specialize in roof installation, emergency roof repairs, and comprehensive inspections. Our expertise extends to addressing urgent situations, such as water damage and fire restoration, ensuring that we are equipped to handle complex challenges with precision and care. Our commitment to organization and attention to detail allows us to deliver durable, high-quality results that stand the test of time.

We understand that every project is unique, and our well-coordinated team is dedicated to providing thorough solutions tailored to your needs. Whether it's repairing a roof or restoring a space after damage, we are here to ensure that your property is in the best possible condition, serving Christiansburg and the surrounding regions with reliability and professionalism.

What people say about “SERVPRO of Montgomery & Pulaski Counties”?

Customer feedback on Servpro is overwhelmingly positive, highlighting their exceptional customer service and efficient communication throughout various restoration projects. Many reviews commend the team's professionalism, attention to detail, and ability to manage stressful situations with empathy. Clients express gratitude for the prompt service and thoroughness in addressing issues like water damage and smoke clean-up. A few reviews indicate minor communication issues, but these do not detract from the overall positive sentiment regarding the quality of work and support provided by the company.

What Users Like The Most
  • They came to first clean up the water and made sure no mold would grow.
  • You finished the work better than I expected, faster than promised.
  • Servpro has helped us with our water damage post ice storm. They have been prompt, thorough and knowledgeable.
  • Servpro did a fantastic job, keeping us well informed during the process.
  • They were compassionate, responsive, and professional.
What Users Like The Least
  • The owner Quinn refused to work with me after repeatedly saying a crew would be out and nothing happened.
  • When you can't live in your own house and expect some progress and don't see either be done it's traumatic.
  • The workers installed the filters for the grates improperly causing back flow from the ducts.
Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 21 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Serounian Keir
May 19, 2025

We had a major plumbing that resulted in a ceiling collapse in my shop. We called Sevpro. They came to first clean up the water and made sure no mold would grow. They then came to reinstall insulation and replace the drywall and do the texturing. The work was excellent. We are very happy with the results. It's nice to have my shop back.

Nathaniel Davis
May 7, 2025

I cannot speak highly enough about the high quality, yet fast, efficient, friendly, and professional services received from your team!

After fire damage in the basement, and smoke/soot, etc. blanketing the basement and intruding into the finished spaces, you all did an amazing job cleaning this up! You finished the work better than I expected, faster than promised, and made a messy cleanup far more pleasant an experience than I thought possible.

I'm not sure I caught everyone's name who helped, and if I missed you, my apologies! But I would like to call attention to the very professional team who expertly helped clean up from the fire:
Project Manager "T" (Talethia), Team Lead Michelle, and Team Members Julia, Maria, Shawn, Manuel, Katie, German, and any and all others I might have missed listing here.

Recovery from an event like this isn't easy or fun, but ServPro's team did an amazing job and has made this whole process a whole LOT more bearable.

A GIANT 'Thank You!' to each an every one of you!

Highly Recommend!

Bev Walters
Mar 27, 2025

Servpro has helped us with our water damage post ice storm. They have been prompt, thorough and knowledgeable in getting our damage under control. I would recommend them to anyone who has had a water problem—they really know what they are doing!

Ralph Kelly
Mar 24, 2025

Well now what a nice "crew" that came to clean up my apartment after I had smoke and soot imbeded in my furniture and carpet.Very friendly hard working 4 people that not only knew what they were doing but worked diligently for 7 hours to make everything as it never happened! And they did! SERVPRO came highly recommended to me and my expectations were far exceeded! I would indeed without hesitation recommend Cindy,Kari ,Tyrone and Manuel to again clean my house.Ralph Kelly...Pulaski

tex hall
Mar 7, 2025

Very professional, Very thorough pleasant to work with. Recommend this company to everyone.thank you T, Natasha and Elvia job well done. Mary hall

John Ferguson
Feb 21, 2025

My family had an exceptional experience working with Servpro. They quickly responded to my call concerning water damage in my family room. The day after receiving a quote, a team began working on water mitigation. I especially appreciate Curtis and Aaron for their kindness and prompt attention to our situation.

Christie Ridgeway
Dec 6, 2024

Matt was fantastic. Helped calm me down when my toilet burst in my house and leaked throughout the basement. Thanks Matt!

William Kantsios
Nov 22, 2024

Servpro did a fantastic job, keeping us well informed during the process. Answering any questions we had. Ryan Dakota, Stephen, Dorian, Aaron and Daniel did superb and I would highly recommend.

Smiths Landing
Nov 1, 2024

I had an exceptional experience with SERVPRO, and I want to give a special shoutout to Lilly Oliver in their marketing team! From the moment I reached out, Lilly was incredibly helpful and attentive, guiding me through the process and answering all my questions.

Her expertise and friendly demeanor made a stressful situation much easier to handle. Lilly's communication skills are top-notch, and she truly cares about her clients. It’s clear she is passionate about ensuring that SERVPRO provides the best service possible.

I’m grateful for her support and highly recommend SERVPRO, especially if you have the chance to work with Lilly! She truly makes a difference!

Tullio O'Reilly
Oct 31, 2024

At Northpoint Insurance Advisors we are super grateful for Lily Oliver and her responsiveness to our inquiries (even sometimes when we reach out and she is on a holiday). Lily has superior customer service, she is a clear communicator and she is generous with her time and network in an effort to make a better community. Servpro made a fantastic choice in choosing to partner with Lily.

jackie lowery
Oct 31, 2024

My experience with this company has been exceptional they go above and beyond for their customers !!!I highly recommend them !!!

Sarah Leonard
Oct 31, 2024

I work in facilities for a large campus. It is a comfort knowing that my knowledgable ServPro rep Lily Oliver is just a phone call away in the event of any catastrophe. Excellent customer service that takes worry off our shoulders!!! Thank you Lily & Servpro!

Margaret Perkins
Sep 26, 2024

ServPro Montgomery County - A pipe burst inside the wall of my house. The Mitigation Team of Dakota and Stephen placed Four large dryer/dehydrating machines in the room and returned every day or two, taking readings until the concrete floor, drywall, wood flooring. Their due-diligence was over-and-beyond, extremely professional, maintained communication as to the progress.

The room had to have new drywall in fair amount of the room, old floor was removed and new floor installed, walls were painted.
All the subcontractors were very professional, considerate, neat and clean, very grateful to: United Solutions Paint & Drywall LLC; Timothy Horton; ServPro's cleaning crew ofManual Torres and Maria Rivera. Thank you, all! exceptional teams of professionals in their fields

Carol Carper
Jul 15, 2024

Michelle, Katie, Andrew, and Kamal were wonderful. They took special care of our home and made sure everything looked picture perfect! I so appreciate their attention to detail. They made sure everything was just as we wanted. They cared about us as well as our home. So thankful for them. What a blessing they are!

Myra Badger
Mar 9, 2024

Servpro did a removal of trash and mildewed furniture from my house in Blacksburg and did an excellent job with the team of Cindy, Kari, Justin and Tyrone.
There was still splatter on the walls and mold in the basement that needed abatement in the sheet rock.
Mr. Kevin Lancaster, the Vice President of Operations suggested a Deep Clean of the house. After he explained what that is, I asked for the same team of Cindy, Kari, Jordan and Tyrone. They worked on my home for 4 days. I went to the walk through and I was amazed. The house was sparkling. I can't tell you how clean it was. This team has a professional work ethic that is unbelievable. Everything that was supposed to be cleaned was done. I am more than satisfied!
Myra

Kat GD
Nov 19, 2023

This was the second occasion that my home required the services of Serpro. Aaron was very responsive to my questions on Friday and had a team of professionals servicing my floor issues promptly on Monday morning. The crew was efficient and diligent in cleaning all surfaces of my den. Very well done!

Dan Bauer
Oct 31, 2023

Cindy and her crew, Kari, Tyrone and Justin did a great job !! Everyone did what they said they would. Kevin lived up to his word on everything. Thank you all for your hard work. You all made a difficult situation better.

Dorrie Ditton
Feb 25, 2022

The owner Quinn refused to work with me after repeatedly saying a crew would be out and nothing happened. If he had called each time and explained or gave a reason I wouldn't have been so disappointed. When you can't live in your own house and ecxpect some progress and don't se either be done it's traumatic. He called me and quit the job and I have had to do it myself.They put in air scrubbers right away which was only thing they did fast but the workers installed the filters for the grates improperly causing back flow from the ducts to increase throughout house.Be careful this part of the service is expensive might be cheaper to rent b your own hvac system.
The only other thing they did promptly was take every piece of clothing and shoes,which were returned late and some things hadn't been cleaned and all of them smell highly of a chemical that is highly irritating. I wish I had done them at home in washer,it would have worked.But think about it this is high profit section of their business.
So. I apologized to owner for being upset and to come back, I still needed my place cleaned but he said "he didn't like being called liar:".never to be seen again.Guy needs anger management trainings. And to admit that when he is over booked to be truthful to the client and treat them with respect

John T
Nov 23, 2020

After my father passed, we had an issue selling his house due to cigarette smoke. Servpro deodorized it and within 2 weeks, a previous person that liked the house but not the smell bought it.

Cory Snyder
Apr 1, 2020

They were here within 2 hours of us calling after we had our septic system back up into our basement.

From start to finish, they were compassionate, responsive, and professional. They did all of the clean up and remediation and followed it through until it was handed over to a construction/remodeling company. Despite many complications due to our house being older, they worked with our insurance company and made it all easy for us.

We couldn’t recommend them more. They were excellent!

Lauren Burton
Jan 30, 2019

As a Property Manager in Blacksburg, VA, I have needed to call on Servpro to handle some big messes in the past. I can always count on Servpro to do a great job! It has been a pleasure to work with John Tutle and Mason Walker!

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  • 110 Fisher St NE, Christiansburg, VA 24073
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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