Logo of ServiceMaster of Charlottesville

ServiceMaster of Charlottesville

  • 1317 Carlton Ave #100, Charlottesville, VA 22902
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At ServiceMaster of Charlottesville, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Located in Charlottesville, Virginia, we specialize in a comprehensive range of roofing services, including roof installation, replacement, repair, and emergency repairs. Our capabilities extend to roof vent installation, roof coating, and gutter installation, allowing us to manage complex projects from start to finish. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients.

We approach every project with meticulous attention to detail and a commitment to organization, ensuring that we meet and exceed expectations consistently. Whether addressing minor repairs or undertaking extensive installations, our focus remains on achieving excellence in every aspect of our work.

What people say about “ServiceMaster of Charlottesville”?

Overall, customer feedback for ServiceMaster Restore is overwhelmingly positive, highlighting their prompt and professional service in urgent situations. Many reviewers appreciated the company's quick response times, thorough communication, and the professionalism of the technicians. Customers noted the company's flexibility and willingness to accommodate unique scheduling needs, making the experience pleasant even during stressful circumstances. The company is praised for being honest and transparent regarding service needs and costs. However, there was a significant negative review that pointed out issues with a lethargic crew and poor attitudes, which may raise some concerns about consistency in service quality.

What Users Like The Most
  • Service Master Restore provided top quality service for our business.
  • They were prompt in their response to my inquiry and quick in providing a quote.
  • Robert was professional and thorough in describing the problems.
  • All the service technicians who came to my home were very professional, considerate, helpful and kind.
  • Your staff was very knowledgeable and easy to work with.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Soren Jones
May 8, 2025

Service Master Restore provided top quality service for our business, The Montessori School of Charlottesville. We had a small water damage a few weeks back. Water had leaked over the course of a couple days through the top floor down to the first floor.

I called Service Master Restore and they were out within a couple of hours to inspect, provide useful guidance and help me make a plan to ensure no damage happened to our building. They were cost effective, kind, informative and flexible with our unique scheduling needs as a school.

Could not recommend more highly.

Zach Zamoff
Apr 7, 2025

Very upfront and honest about the quote--gave me recommendations for getting rid of a scent from a protein burn myself and decided that their services were not necessary because the burn was not too serious. Charles was a really nice and genuine guy.

Debbie Foltz
Aug 21, 2023

We worked with Robert during our house water leak. He was professional and followed up on the damages. Highly recommend this company!

Debbie Orf
Jul 31, 2023

Service provided was very professional and timely. The technician arrived each day promptly and let me know what he was doing every step of the way.

Sheri Hanks
Oct 4, 2022

ServiceMaster of Charlottesville has been extremely reliable and helpful. My first contact with them was to help clean out my mother's house in preparation for her return home from the hospital with in-home nursing. They were prompt in their response to my inquiry and quick in providing a quote. The quote was very reasonable for the work and all the staff was friendly and professional. They completed the job quickly and efficiently. I have been in touch with ServiceMaster again since my mother's passing about helping clean out the rest of her property and, again, the response has been quick and professional. They even took the time to help me think through the process of what should be done prior to them coming out which I greatly appreciate. They simply could have taken my money, but instead they were honest and guided me in a way that would best help. I would whole heartedly recommend using ServiceMaster and would use them again in the future if the need arose.

Henning Leidecker
Sep 1, 2022

The water treatment system developed a high-volume leak, flooding our home with (about) 170,000 gallons of water: this destroyed our flooring and two feet of the wall-boarding, and launched mold growth. ServiceMaster removed all the damaged flooring and damaged wall-boards, carefully removing our furniture and other objects to safe locations. They arranged for asbestos inspections, and inspections for possible damage to our electrical and electronic systems. They preserved our kitchen cabinets for possible reuse by the folks who will later restore our residence.

Amber Rollins
Sep 17, 2021

They were awesome from the start. Justin and Jeff came in and cut out all the damage drywall in my ceiling. They even cleaned up their mess. they had to leave a dehumidifier and two fans to get the moisture out of the Joyce’s. There was another gentleman that came and checked on all the equipment and the moisture. He also came to pick up the equipment very professional. In all of this process I asked them to please wear a face mask in my house due to my kids not vaccinated for COVID 19 they understood with no hesitation they wore their mask even one pick up The gentleman had his face mask on already at my door.Will use this company again if need to be!

Trish Henry
Aug 27, 2021

Very quick response to service request for flooding following heavy rain and a clogged drain. Robert was professional and thorough in describing the problems and made sure resolution was complete. Robert followed up over multiple days to ensure complete dryness and was always there at time he promised. Gwen in Cville office was very responsive by phone and email as well. Received a very thorough summary of area impacted and how water was mitigated. Nicely done, thank you!

Justin Shifflette
Jul 14, 2021

We called ServiceMaster when we had another company suddenly change their scheduled appointment to much later. I am very glad we did - they worked around a tight timeline (as we had contractors scheduled for other work). Everyone was very prompt, professional and knowledgeable. Quote was provided quickly and work was scheduled quicker than expected. Much appreciated for the quick turn-around and understanding the importance of the service being provided.

Conor Bredder
Nov 13, 2018

Very lethargic crew that did not complete the quoted cleaning the first time. They came back after I complained about things not being cleaned per the contract. They complained and wanted to argue about what was and was not cleaned. Extremely rude and poor attitudes and very lethargic work ethic.

Courtney Valladares
Oct 2, 2018

Richard was amazing!!!! He Went above and beyond to make sure he located everything wet!! He was super nice and knew what he was talking about!!! Request him if you can!!

Joyce Cohoon (jOILful Motion)
Jul 31, 2017

All the service technicians who came to my home were very professional, considerate, helpful and kind. For being such a unpleasant situation, they made my experience very pleasant. I was very happy with they service they provided. Gary, explained everything clearly, and listened to and acted upon our thoughts and concerns. I feel He went above and beyond to work with us and make sure our issue was completely resolved.

Renee Wirt
May 6, 2017

Your service was excellent and very prompt in our emergency situation. Your staff was very knowledgeable and easy to work with. Highly recommend!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 1317 Carlton Ave #100, Charlottesville, VA 22902
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
+-

The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
+-

The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
+-

Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
+-

Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
+-

Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
+-

Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
+-

It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
+-

The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
+-

To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
+-

Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
+-

When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
+-

Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

Other Filters 0