- 999 18th St UNIT 3000, Denver, CO 80202
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof
About the Business
What people say about “Scott's Roofing”?
Customer feedback is overwhelmingly positive regarding Scott's Roofing, particularly highlighting their effective communication and customer service. Many reviews commend the project managers for their thoroughness and dedication throughout the repair process, ensuring a smooth experience with insurance claims. The company's responsiveness and professionalism have led to strong recommendations among neighbors and clients alike. However, there is a notable concern regarding inconsistent communication, as one review pointed out a lack of follow-up after the initial quote process. Overall, Scott's Roofing is perceived as a reliable choice for roofing repairs and storm damage restoration.
What Users Like The Most
- Jess fully explained the process of the whole repair and how it would work with our insurance.
- Not only did Scott's have a superior product, but they handled the repair with speed, superior quality and professional service.
- The office manager Marcie was extremely helpful, professional, and organized.
- Scott’s roofing has helped several of my clients repair storm damage with good reports about the people and processes.
- Project Manager from Scott's Roofing provided a very thorough and honest report.
What Users Like The Least
- The communication nearly stopped entirely after the initial quote.
- I sent probably 5 emails trying to get some clarification and responses from them.
- The quote was $7000 more than the other company we had quote us, and I wanted a little bit of price transparency.
Recommended Reviews
Had such an amazing experience working with my project manager Jess. She fully explained the process of the whole repair and how it would work with our insurance and adjuster. Myself and 7 other neighbors had a wonderful experience with her and Scott’s roofing, that’s why we all referred them to each other. The project manager Jess was there for my insurance adjuster coming out and made sure they took picture of all damages, no matter how big or minimal it was. Jess communicated with me when appropriate, my insurance and adjuster took forever in responding/cutting our check. So wasn’t much that could be done on her end to speed up the process since my insurance was dragging. Jess came over multiple times to check up on myself/neighbors and also oversaw the project when everyone was starting to get their roofs redone. I’m not sure how the other person that reviewed before me got a quote 7k lower with another roofing company but you definitely get what you pay for which for her will probably be a leaky roof and flat tires. Jess’s team was amazing, the roof looks and functions perfectly, and I appreciated their upgraded roof tiles! The workers were quiet as they could be, super nice and picked up all the trash/nails. Jess was very transparent with me as far as costs and upgrades they do for their roofing compared to other builders. I really appreciate their hard work and care for my house. I’ll be definitely referring this company to everybody. Thanks for leading me in this process and doing a fantastic job Jess and Scott’s Roofing!
My sister used Scott’s for her roof in Lafayette. Scott’s seemed great at first, they quickly came to the house, came to be there while the insurance adjuster came and provided me a quote within a day or two. That’s when the communication nearly stopped entirely. I sent probably 5 emails trying to get some clarification and responses from them. I was very kind, just wanted a little follow up.
The quote was $7000 more than the other company we had quote us. I simply wanted to have a little bit of price transparency and I was told that they basically have no idea and no way to find out what the individual supplies cost or even what the supplies vs labor amounts were in the quote. They wouldn’t give me any information about why the quote was so much higher, just told me fine you can go with the cheaper company. I made it very clear I had full intent on using Scott’s, zero interest in the other, I just wanted some transparency, my sister recommended them to me after all and insurance was paying the bill. I am thoroughly disappointed by the lack of professional and communication I received. Hopefully this was a one off and the woman I was working with had some reason for the unprofessionalism, but they certainly lost the 18k+ we were going to hand over.
Included a photo of the quote to show there is zero breakdown of cost, just a large sum number.
Scoots Roofing handled our hail damage claim after the May 23 hail storm. We had considerable damage requiring, the roof, the windows, the exterior all of it had been damaged. Not only did Scots's have a superior product as their basic roofing shingle we relied on them to supervise the contractors and watched them repair it all with speed, superior quality and professional service Jess, our Administrator was amazing and controlled the repair environment between the contractors and the insurance company with patience and expertise. I would highly endorse this company!!
Company Locations
Branch Offices
- 999 18th St UNIT 3000, Denver, CO 80202
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof