- 2004 Zettler Rd, Columbus, OH 43232
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
- Hip Roof
About the Business
What people say about “Schottenstein Roofing”?
{
"summary": "Customer feedback on Schottenstein Roofing presents a mixed sentiment. While many reviews highlight their exceptional customer service, professionalism, and responsiveness, there are significant concerns regarding communication and billing practices. Positive experiences often mention staff members like Danial Choi and Allen Hunter, who are praised for their knowledge and support throughout the roofing process. However, a few negative reviews express frustration over lack of follow-up and perceived dishonesty, which raises caution for potential customers regarding their communication practices.",
"liked": [
"Danial went above and beyond, especially when dealing with the nightmare that is State Farm Insurance.",
"Allen was very friendly, professional, knowledgeable, and no pressure whatsoever.",
"He was very informative and discussed things in detail that his team would do to improve the quality and lifespan of our roof.",
"Joel did an excellent job walking me through the process of getting insurance quotes and inspections.",
"I had a wonderful experience through the process with Joel."
],
"disliked": [
"If you want to be billed $553.62 for literally zero work and threatened with a lien, Schottenstein Roofing is your place!",
"After a weeks time I reached out to him and he told me he was waiting on a few things from his boss. Still I never heard back.",
"The representative from Schottenstein Roofing said he would send me a quote for repairs, but I have emailed them twice and they have ghosted."
Recommended Reviews
I had the pleasure of working with Danial Choi from Schottenstein Roofing, and I can’t recommend him highly enough. Danial went above and beyond, especially when dealing with the nightmare that is State Farm Insurance. While State Farm gave me the runaround, constant delays, and denied what was clearly storm-related damage, Danial remained patient, persistent, and professional throughout the entire process.
He handled every frustrating step with confidence and clarity, always taking the time to explain things and even stepping in to advocate directly on my behalf. Without his help, I honestly don’t think I would’ve been able to get things resolved. He fought for me when State Farm insurance dragged their feet and kept playing the delay game.
If you’re dealing with roofing issues, especially if State Farm is involved (we’ve since switched providers) don’t even think twice. Call Danial Choi at Schottenstein Roofing. You’ll be glad you did.
They made certain at the end of the project that any concerns I had were immediately taken care of to my satisfaction. Great job in a timely fashion.
If you want to be billed $553.62 for literally zero work and threatened with a lien by Daniel (the ‘Director of Marketing’—because, you know, nothing says customer service like legal threats), Schottenstein Roofing is your place! And hey, Lawrence, friendly tip: start looking for a new boss ASAP, before Daniel’s contract creativity lands you both in legal jeopardy. 10/10 for drama, 0/10 for roofing (or basic honesty).
- 2004 Zettler Rd, Columbus, OH 43232
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
- Hip Roof