- 105 N Main St Suite 104, St Charles, MO 63301
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “SCHNEIDER ROOFING & REMODELING”?
Customer feedback for Schneider Roofing and Remodeling is largely positive, highlighting their professionalism, timely communication, and quality of work. Many reviews commend the company's responsiveness to client needs, with clients noting that staff are friendly and accommodating throughout the process. However, there are some serious complaints regarding missed appointments, poor communication, and subpar work on specific projects, which raise concerns about reliability. Overall, while most customers report a great experience, the few negative reviews suggest a cautionary note regarding service consistency.
What Users Like The Most
- Super competent and responsive to our needs.
- They showed up on time and did a great job and friendly as could be.
- The staff was also friendly and helpful.
- Charlie quickly addressed any questions or concerns that I had.
- They are quick to respond, listen to my concerns during the estimate and were patient with me.
What Users Like The Least
- The siding that was delivered was the wrong color.
- The rep shows up at 3pm and talks to me over the doorbell cam.
- They had poor interaction with the client and did only a fair job on the repairs.
- He states 'I'm here at 3, I'm going to have to reschedule because I have to get material for a job on Monday.'
- They seemed excited to complete the job, but that changed during the actual repair.
Recommended Reviews
Super competent and responsive to our needs. Very honest and conscientious making sure the work done is highest quality at a very fair price!!!!
We were referred to Schneider by a neighbor. They came out and gave us a quote to fix all our home hail damage; roof, siding, deck, gutters, and screen. We signed with them because they were able to do everything.
They gave us the name of their deck guy. We scheduled an appointment with him and he never showed up. We called multiple times to reschedule and he never responded.
The siding that was delivered was the wrong color, we have clay siding and white siding was delivered.
The gutter guys were sent to install the gutters when the siding was not even completed therefore they had to leave and wait for the new siding to be installed.
After the roof, siding, and gutters were done they sent us an invoice that included our screen even though our screen was not fixed. We had to call and let them know the screen was not done. They finally came and picked up our screen to fix it. It took some time to bring our screen back because they lost it.
When we asked for an itemized invoice of completed work performed on our house, they refused to give us what we requested.
Also, during this insurance claim we asked them to order us new shutters that we would pay out of pocket. We picked out the style, and color for the shutters. We never received our shutters. When we called and asked about our shutters they knew nothing about our shutters.
After the work was done Schneider never came out to inspect the siding, gutters, or roof.
No follow through and no customer service.
Chris came out to take a look at some siding that had come loose in one of the storms we had this spring. He explained what he would do to repair, gave a quote and set a date and time to come back with a helper due to the siding issue being on a hill. He showed up within 10 minutes of the scheduled date and time and had my siding reattached within 30 minutes. Professional and very polite.
- 105 N Main St Suite 104, St Charles, MO 63301
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured