- 2570 Billingsley Rd, Columbus, OH 43235
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Scarlet Exteriors LLC”?
Customer feedback is mixed regarding Scarlet Exteriors. While many reviews praise the quality of work, efficient project management, and excellent customer service, there are notable complaints concerning communication and warranty issues. Some customers report difficulties in contacting the company for support, and one significant issue involves a roof that began leaking shortly after installation due to inadequate drainage. Overall, while there are numerous positive experiences, the serious concerns raised highlight the need for caution.
What Users Like The Most
- Scarlet Exteriors fought n fought with my insurance company until they got a full replacement approved.
- We couldn’t be happier with the outcome of both the gutters and siding.
- They did a really great job with contracting our roof, siding and gutters.
- I had sustained some wind damage from recent storms, and they worked with my insurance company to help me file the claim.
- The quality of work and craftsmanship definitely shows in this company.
What Users Like The Least
- Not having any luck contacting business number- or my installer rep.
- The roof began leaking due to standing water on the roof.
- There were a few mistakes... the foreman didn't sufficiently protect my flowers.
- The only issue I had was that the color they used to spray paint the chimney flash wasn't a good match.
- I was quite surprised to note of the wind damage to the shingles all over.
Recommended Reviews
Not having any luck contacting business number- or my installer rep- need to talk about a roof issue- is company still operating?
Scarlett replaced our commercial rubber roof in 2020 with only a one year warranty on what should be a 15-20 year life span.
Beginning in October 2023, the roof began leaking due to standing water on the roof. After an independent analysis, it's been determined there was no sloping built into the rubber insulation which would allow for the water to drain properly. This has caused the flashing under the water to fail and leaking and damage inside the building. The analysis also showed the rubber material used was the cheapest available. We are now faced with costly repairs on a nearly new roof from Scarlett.
Recently we moved into a new home. The home we bought was a bit of a fixer-upper . We were looking for quality work but reasonably priced. Jeff and his team were able to replace our underground drain lines, put on new gutters, and replace the facia. . There was also some rotten trim behind the gutters and they were able to change it out . We just had them pour us a new driveway. Excellent customer service. Definitely recommend them for any of your exteriors need for your home.
- 2570 Billingsley Rd, Columbus, OH 43235
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated