Santee Ford

Faith was an excellent representative. Service was very quick. I am leaving with a new car perfect.i am sending my sons to come to see her for a car.

Awesome experience! Jessie came in on his day off and took his time with us test driving vehicles until we found the one we loved! Andre got the payment down to where we needed and they got us out the door super fast! Santee has a great team and looking forward to continuing business with them in the future!!!

Thank you Jessie Baker for you help getting me in my new car! You were awesome as always! I'm already loving my new ride!

Jessie baker has helped me out the most been on a up and down ride trying to get a car and he has finally came though and sold me one my first car I appreciate him and all his help very respectful and nice. Thank you Jessie

Had the Pleasure of working with Jessie to get myself a 2023 Nissan Armada. He took the time to hear me out about what I needed & wanted in a vehicle. He didn’t just rush me along with the used salesman jargon. We worked on the deal & I feel I got the best deal I could get. I trusted the process so much so with Jessie that my wife got a 2023 Nissan Rougue & her mother got herself a 2024 Nissan Kicks as well. Trust me he doesn’t just sell Nissans lol, he can get any vehicle make model & year that you need. Give them a call and ask for Jessie, u won’t be disappointed ✅…

Jessie baker is definitely the best guy to go see to find your next ride. Really cared about our situation and truly helped us resolve the issue we were facing! Had us in and out within an hour also. 10/10 recommend.

If you’re in need of a car , go see Jessie!!! From the time we spoke with him on the phone , I could tell he wanted to help get us get into the right car . He stopped at nothing to make it happen. He’s the BEST salesman we ever met and the professionalism made our experience even better. I would highly recommend Jessie if you’re in search of a car.

Traveled from Sumter to Manning b/c Jesse B was recommended to me. Glad I did! What I wanted was not on the lot. Jesse communicated with me via text (how I prefer) and he dialed in on a Jeep I wanted. Jesse is a master at his craft. Also, Connie (Finance) was good to deal with also. Not one time was a piece of paper handed to me without Connie explaining what it was in the easiest terms possible.

Thank you Jessie Baker for all your help getting the deal done! Yall need a vehicle go see Jessie at Santee Ford of Manning! He makes things happen!

Worst experience I have ever had with any service department. They were suppose to do a 100% diagnostic an we got 5%. Have had the car for over 2 mths. Warranty paid what they were told was wrong with the vehicle and after they got the money then they started saying something else was wrong. I was told when I walked out they we would have to pay $300 out of pocket and could get the car the next week. Guess what!!! a week and 3 days later i was told the turbo was messed up and or course warranty will not pay anything else do to their crappie diagnostic from the beginning that should have been picked up on computer from day one. Extremely disappointed on the entire staff that handled anything that had to do with my car. I also had someone go and get the stuff out the car they never met and not one person on the premises acknowledged them and ford has the only key to the car and yet got inside the car by opening the door. Be aware just because they have a big name doesn’t mean they have been trained correctly.

Well pleased with Santee Ford had an appointment when we wait about five minutes before they got the car into the shop. I waited in a nice comfortable waiting area and within an hour they were completed well pleased with the service advisor and the mechanic. And with Santee Ford

Just got my 2024 Dodge Durango at Santee Ford, Jesse B. was an amazing sales man and I couldn’t have gotten this beautiful SUV without him! Highly recommended, Jesse will always have my car business.

I was well pleased beyond belief, Jessie Baker was genuinely a great person and sales professionals! Ask for him every time he truly wants to help!

Sam and her service team got me back on the road and running ASAP. Never fun when you are traveling and break down. Sam took care of me and my truck as quick as possible getting my truck fixed and allowing me to continue my travels. Super responsive and worked quickly diagnosing the problem then fixing it. Amazingly fast for a small dealership. Thank you!!

The service level was top notch. All though it took 2 trips to get the repair completed, Samantha was upfront and ordered the 2nd part and was completed on the 2nd trip.

Santee Ford was wonderful to work with. Got us the color Expedition I wanted and couldn’t be found inside 200 miles and beat any online price. Brantley, Connie and Scooter had wonderful customer service and were very professional. I highly recommend this dealership and plan to go back for my next truck.

Service department will flat out lie. Been waiting on a jeep recall for almost 5 months now. Contacted mid October and was told they will order parts for the service. Cool, I can wait on parts. I hear nothing for a month or more.. Mid December and haven't heard anything so I called, yeah we'll get you in before Christmas. The date came before Christmas that they gave me I got rescheduled till Jan 6 on the day before dropoff. it's Christmas, people take vacay, they don't want a lot in shop I get it.. Jan 6th rolls around, at 745am (dropping truck off at 8) the service guy calls, says tech is stuck out of state in storm and he would get me soon as got back.. Ok, got it. I called again Jan 15 after not hearing anything and was told it would be March.. by my count that's almost 5 months now... There's no way you can convince me this shop hasn't had a spot open for service in 5 months! Their service manager just keeps throwing excuses. We have purchased a lot of vehicles from Santee Ford but their service department killed me wanting to do any business with them. Take it how u want.

Took my car for oil and water leak. First time I was without my car for a month because the mechanic messed it up. Fixed that and week later it was back in because the car was not right. Well, car went back and forth for a year. Long story short. My engine is shot because of their mistakes and they won't make it right. Now I have no car! Worst dealership I've ever used. Manager did nothing to help fix the problem. Do not recommend!

Thank you Ryan for making the deal happen and for being great to work with. Quick and easy experience, highly recommend.

Garry Commander, was my sales person.I wasn't sure what I was looking for.I told him my budget and he showed me a few cars that were within my limits.He never pressured me into buying, he just simply showed me cars and answered questions.
He was very honest.I did end up purchasing a vehicle.He is just an AWESOME salesperson.He made my buying experience easy and quick.If you're going to santee Ford, please ask for Garry Commader,
Thank you, Garry

Ever since my husband passed I find people and businesses take advantage. The service department on the Jeep side told me my warranty had ended. Well it hadn't. They charged me for an oil change and charged it back to Mopar. Also, my tires were supposed to be rotated each visit. It never happened. You may think it's just an oil change ..my car is a diesel....almost 300.00 for a simple oil change ..so, for my oil change, the received right at 600.00. I'm so disappointed in myself for not knowing better, and more disappointed in the fact they think that's ok. Also, my jeep had an electrical problem. Kept calling them, taking it in and they told me repeatedly that it wasn't the car, it was me. I did research and found that the problem with my jeep was common and what they needed to do to fix it. I'm baffled at how shady that service department is. Santee Ford ...DO BETTER! Honestly, after that ridiculous response, if I could do negative stars, that's what I'd give. I've been in sales, customer service, and the service industry most of my life, and never once, not ever would I have thought about responding to someone who spent $50k with me the way Santee Ford responded. Well, that really does say it all. Women beware!!!! Santee Ford will make you wish we still had a horse and buggy....they SUCK!

Getting the right truck at the right price can often be stressful and difficult! Everyone at Santee Ford are great people to work with! Excellent trade-in value and work hard to make a fair deal!! This was a huge investment, but well worth it! Thank you so much Brantley!!! You have a great team!! Oh and it wasn't 3 hours before the financing cane through!! Quickest truck deal ever.

A fantastic dealership experience in a world full of less-than-fantastic dealerships! Pricing was very reasonable, negotiating process was smooth, and all other paperwork was thoroughly explained/thorough. Ameisha was superb, as she was quick to communicate and always helpful/friendly! If anyone is looking for a new/used vehicle, I could not recommend Santee Ford and Ameisha (as your sales agent) enough!

The process of picking my new vehicle was so easy! Angie was attentive in hearing my needs and was mindful of my budget. Doing the financing and contract signing was a breeze, and everyone that helped me was so friendly. I will recommend Angie at Santee Ford to anyone looking for a smooth, hassle free experience.

Edit to add:
My husband also purchased a new-to-him 2020 F-150 at the end of May from Santee Ford. We both love our new vehicles!

Sales lady(Ameisha) was really easy to work with. She provided me with all the information I asked for in a just a few minutes. The truck I wanted was in Stock. We made a deal and I purchased it the next morning. When I arr

ived at the dealership it was cleaned and full of gas waiting on me. We went inside done some paperwork and was on our way. The financial manager was pleasant to. Thanks very much.

Went to Santee Ford, looking to find a service facility for my F150.
My old dealership changed hands and I did not like the new one.
At Santee Ford, I met Samantha the service mngr. she set me up for appt. The personnel are great, facility very well run and efficient. When I arrived for my service, I was promptly taken care of.
Samantha also checked my recalls and ford pass records and set me up to get everything taken care of. I would highly recommend this service dept.
My fishin buddy will schedule his next service with Santee Ford after my telling him of my experience.
Met Teddy who helped me with the coffee machine. a fine
gentleman. A good Place.

Was the easiest and best buying experience ever. Did paperwork at work and car was delivered to my house. Will continue to recommend for sales and service.

Duke Singleton was a very nice sales person and he was very helpful finding me and my family a vehicle.

The Santee Ford team was excellent to work with. They understood the circumstances of relocating internationally and worked hard to overcome obstacles in obtaining financing. Selection of vehicles was diverse; the sale representative was patient and understanding to what type of vehicle I was looking for. Highly recommend visiting Santee Ford and allowing them an opportunity to assist with your next vehicle purchase.

Got the car I wanted and the staff was so polite will be back!!!! I recommend that anyone get the next vehicle from them!!! Andre was very helpful with my process

I was coming from across the country for a very specific car and they handled everything very well. They car was in the condition they promised and got me out in a little over an hour.

I’m being generous, even giving a one star review. Because my family and I went to get a vehicle up there and were turned down. When we went to do the financing, we told the management myself and my cosigner. That they were only allowed to do one credit check. They ran my credit 25 times and my mother-in-law‘s credit 25 times in a row. So I’m going to be taking legal actions due to negligence. And they can go ahead and try to take this post down off of their reviews. But I’m screenshotting this.

Easiest transaction I have ever experienced everyone was there to make the experience one to remember great team. I am definitely a satisfied customer!

I love my vehicle. God blessed me by way of Gary Commander. He diligently worked hard to make sure I drove off the lot with my choice. Thanks Gary and Santee Automotive.

I requested to receive information via email- I had two questions that I asked pertaining to a truck I was looking at... I was woken up around 8 on Saturday morning by a call from someone who I am certain wasn't calling from this dealership and probably not even from this country. They were aggressively trying to get me to book an appointment to go in. I wasn't interested in scheduling because I wasn't sure what time I was going to be in Santee and I live over an hour away, and after expressing this a few times and trying to ask a couple basic questions I was rudely hung up on. I never received any of the info on the vehicle, and the call center worker didn't know anything about it. I also got an email from a "Client Experience Manager" which was just a template message and it also had none of the info about anything I asked for on my request- it also only wanted to make an appointment. I'm not sure if this is a Ford thing or just the way this specific dealership is run but if the employees on the lot don't have time to give me a call, I will not be giving them my business and I have decided to move on and will be looking to purchase a different truck from another dealership or company.

I was inquiring about a vehicle online and wanted to know if the price listed is the actual price as the car sticker price. They said for us to come down. It is an 2 1/2 hr drive. My husband wants a ford Maverick but I don't want my time wasted. If it is the price listed they would have a sale. But I don't like the games these dealers play. Either it's the price or not. I was expecting a call back from the manager for the price.

I felt obligated to write this review after my experience with Brantley Herndon and her team of outstanding professionals at Santee Ford. Brantley and the Santee team took my online application, identified vehicles in my price range, locked in financing and a down-payment range all while I was on my way to look at what they had on the lot. They made it effortless on my end and within 4hours of filling out the online application I was driving off the lot with my new TRUCK! Thanks goes to the entire team for just getting it done. I will never go anywhere else as this was the most seemless and haggle free car buying experience I have ever been involved in. Thanks for all you do! Do yourself a favor and save yourself some time and money. Santee Ford is a one stop shop. 6 stars if I could.

I'm not happy with my buying experience. Please read your contracts they will raise the price and not tell you. You agree to one price and once u look at the contract a totally different price and not inform you. I would never purchase from them again or refer anyone to them . Very dissatisfied with this dealership. BUYER BEWARE.

Ordered a Bronco through Santee Ford, Connie was the salesman. Took awhile to come in, not their fault. They keep all agreements we had after the vehicle came in.

Very pleased with the sales process. A shout out to Ken, Alton and Connie super people super deal! A yes to Santee Ford worth the trip....

Very frustrated with my experience with Santee Ford. I inquired online about a vehicle. A salesman called me and told me the vehicle was not available. Even though I had just seen it online. I asked them if they had any of that model in stock and they said they had one but would not really give me any details. I told them that I would come out to take a look and opportunity to.

I received a call the next morning from an unknown number. Did not answer it. The same number called me again about a minute later so I answered because I thought it must be an emergency.
It was Santee Ford again. They told me that they had some type of program going on and they wanted to know if I could come in that day or the next day to sit down with the manager. I said that I just wanted to know if they had one in stock and what the price was.

Told me they did have one in stock, he gave me the package and the color for the vehicle. I asked him what the price was. He then told me that I would have to come in and "sit down" with the manager because of some type of program that they had. I told him I was no longer interested because they would not give me a price over the phone.

Why do dealers waste people's time like this? I am pre-approved for a loan, I just need to know the price and when they're available for me to come and purchase the vehicle. I don't want to be part of any program and I don't need to sit down with a manager to find out the price.

This is actually putting a bad taste in my mouth for Ford. This is the third time I have inquired about a Ford Maverick only to find out that the vehicle was never for sale because it was ordered for another customer. Why is it being advertised on a website as available, even has the VIN number for the vehicle, and it's not available for purchase?

Santee Ford has an extremely efficient and professional service supervisor that kept me fully aware of everything they were doing and when I could pick it up. Love working with her. First time Ford owner and impressed with service and the truck.

Santee Ford is excellent ! Service went above and beyond in every way!! Paul was the best I’ve ever dealt with in 65 trips around the sun!!

Steve in parts and Sam in service are very professional, polite and always a joy to speak with. Always goes out of their way to get my vehicles serviced. Please keep both of them around they are a true asset. Johnny in service is so smart along with your other tech's.

Santee Ford is the closest dealership for our Four Escape 2014. Still running smooth, a regular service completed by a certified dealer extend the lifespan of our car for sure. A qualified tech team makes it complete! The cleaning only goes on me. ;-)