Prothro Chevrolet GMC

Great people. I had been looking for a truck and a car for my wife, they were wonderful to deal with even though we didn't buy a vehicle, they are amazing to deal with. I have taken my truck there for service and they treated me like I was the only customer they had.

They found the problem. Got it fixed. Were good communicators. even had a GM coupon to save a few dollars.
Vehicle is nice and cool! Good job!

No nonsense, professional, tell you everything upfront no games no wasted time their grandfather started this almost 100 years ago

Just bought a 2023 Suburban. They are very friendly, upfront and not pushy for a sale. You can buy on your time not there's. I am very happy with the experience that I had. Top notch.

We had a minor car issue that the dealership was not able to help us with, yet everyone there worked so hard to help us and were so friendly and accommodating as we waited to figure out what could be done. (Totally different brand of car, not their fault they couldn't help!)

Phenomenal customer service! We are Florida residents traveling through the area and were in desire need of roadside assistance. The Prothro Chevrolet Buick GMC team acted quickly and provided above and beyond service to both our family and our vehicle. Couldn’t ask for better response and vehicle repair during a stressful time. Highly recommend this family-friendly and professional business to any vehicle owner!

I received my car back from them after it has been in the shop for 3 months from me hitting a deer. All my light were still on my dashboard. My car started to run hot. Come to find out my radiator hoses wasn’t attached to the radiator. I do not recommend anyone to go to this shop.

Salesman was great and the offer was best that I could find. Had the vehicle and color i wanted. Great experience.

The service guy who stands at the computer where you drop off the certified vehicles is a great person, very informative, polite and friendly, I feel like he’s part of my family

Please don’t ever take your vehicle here for a repair they had my vehicle for 5 months and when I received my vehicle back after the repairs I had to take it back 8 times after the repair because my door was leaking then the trunk started leaking and it’s still leaking do not ever take your vehicle here for repair PLEASE DONT!!!

Got in a little early Jeff checked me in and was super nice and funny. They called and informed me of steps they need to make etc. Great place

Service was excellent once they got my truck into the shop. Score would have been much higher had it not taken two trips to the service center without follow-up and then an email to the dealership manager before my appointment was made. Jeff and Mark were very detailed in their explanation of the issue and the updates needed and truck was returned spotless. Great comeback guys!!!

This was the most enjoyable purchase I’ve ever made. Pro was extremely knowledgeable about his products. I’ll definitely be back and recommend all my friends and family.

Very friendly and knowledgeable staff. A friend had recently done business with them and had favorable interaction. I was able to make a very good deal quickly and I was on my way. No pressure - straight shooters and highly recommended!

Have dealing with them for 27 years in all phases of their business. I have always received the best service that is available. Thank you for your service. Nobody does it better.

Great customer service!! Just bought my very first brand new vehicle from them with no regrets. Great communication, price & service. Highly recommended.

I don’t have enough positive words to express how wonderful Prothro Chevrolet is. My family hit a rogue truck tire on our way to Flotida. The tire broke my radiator and condenser. The incredible team at Prothro Chevrolet got my traverse fixed incredibly fast. They even brought us to a local hotel and treated us with such kindness. They truly made a terrible situation so much better. Jeff in the service team was simply the best. Thank You Prothro!

Prothro is always helpful, courteous, and friendly to us with all our vehicle needs. The service is great as well.

Over the last 20 years my wife and I have purchased 10 new vehicles from Prothro Chevrolet. I have moved and lived in 3 different states during that time, but always end up coming back for my vehicle needs. Today, I will travel from GA to buy our 11th new vehicle. Don’t waste your time at other dealers.

I’ve bought 3 vehicles from Prothro Chevrolet and I’ve gotten a great deal every time. The service department works me right in and gets me out quick

I was aware of the actual repair my vehicle needed, but was advised that I was incorrect. Had to drive to a gmc dealership in Columbia to save $340.00. I wish I could trust the local dealership, but looks like I’ll be making the drive to Columbia for future service.

Wonderful service and experience. Pro went above and beyond to make sure I had exactly what I needed to purchase my new car. I could not have asked for a better dealership to work with. Highly recommend. You know exactly what you’re getting and he is very thorough. One of the easiest decisions I’ve made thanks to Pro!

Well where do I begin I live out of state was in Florida my 2023 truck just stalled had to have it towed to the chevy dealer in Florida they said it needed a water pump it would take 6 months to a year I was in tears called my dealer where i bought my truck he said there’s only 3 in the United States yes just 3 one was in manning sc. so I called the dealer chad at pethro Chevy said if we had the truck here it would not be a problem so I had it towed to pethro Chevy from Florida the dealership in Florida was very rude and obnoxious he wouldn’t even call around to find the part from Chevy chad and all the staff at this dealership is outstanding thank you guys I am very grateful if you have any doubts at all just think if there willing to go that far for a customer they’ve never meet just think how well off you are to have a gentleman like chad to go the extra mile thank you all Pethro Chevy

Dropped in unexpected at about 5pm on a Friday with electrical issues with a newish 2022 Buick Enclave. We were on our way from Ottawa, Ontario, Canada, headed to Indian Hsrbour Beach, Florida.

The Battery voltage was low and not charging at highway speeds. The service staff jumped to our help. THANKS ALL.
Testing did not discover any issues.

Will report later if issues surface.

Thanks for your kind offer, however we have cancelled our trips to Florida for the forseable future.

As to the 2022 Buick Enclave Avenir, the intermittent electrical problems we have had with this lemon persist which no GM Dealer and even GM Canada HQ have been unable and unwilling to fix them permanently. On highways and on long trips, the voltage drops suddenly, the Alternator does not kick in, and the low voltage affects all kinds of performance issues. It also happens occasionally in the city, but definitely more during highway driving.

This is a lemon. GM won't do anything else. For a $72k vehicle, that is a disgrace!

First and foremost the technician who I spoke to was very rude and not knowledgeable of the problems that I was dealing with at hand with my vehicle. The two times that I spoke with him about my Impala he was rushing me off the phone and over talking me. Whereas it was impossible for me to even explain to him exactly what problems I was experiencing with my car. Left my vehicle there for two days just be charged $140 for nothing. No one drove the car to see exactly what it was doing. I thoroughly explained to the technician once the car gets into 3rd gear it starts to tremble and cut back. But they insisted on me leaving it there to have it checked when the car is cold and hot. Supposedly no codes came up with both diagnosis. But insisted that I leave it there to have more test ran for another $140 an hour to figure out what's going on. So why would I want to leave my vehicle with Prothro again or refer any business to them. I'm highly disappointed with the service dept. because they were highly recommended.

Friendly, knowledgeable sales person assisted me with each step of the vehicle buying process. He took the time to show and explain all the new features available in my 2023 Buick Encore GX. My purchase was seamless! Love the family atmosphere at Prothro Chevrolet!

This is my second car I have purchased from Prothro Chevrolet. David Timmons found me exactly what I wanted quickly David was very courteous and a big help in finding the vehicle that suited me he was a A1 salesman

Andrew and Chad are are awesome, very good people. Thanks for all you done for me. Can't say enough. Thanks again guys. Thanks to the owner also, treated me great.

still giving deals even when supply is limited, a lot of the inventory is sold even before it is delivered, tell William i sent ya

I needed the rear bumper to be repainted. The body shop manager, Andrew Stone, explained the process prior to my dropping off the car so that I could plan to be without the car for a few days. The work was done on time. The bumper looks like new and matches the body color. Excellent job!

Excellent communication about my vehicle order; very transparent pricing; very respectful process from start to finish. I went to other dealerships before Prothro and I got up and walked out, but Prothro won me over.

Prothro is blessed to have Chad and his co-workers on staff. I have always received excellent service from these gentlemen and I highly recommend Prothro Chevrolet to anyone in need of transportation or vehicle services

As always it was great. I called Pro and told him what I was looking for. The next morning he called me back and told me he had found one. He went over it, told me the price, told me what he would do on my 2015 Silverado. I had not even seen the new truck at this time, but I ask him to go ahead and get it. I bought it sight unseen.......I have been in the auto business most of my life and love doing business with people that I can trust. That is Pro Prothro and Prothro GMC. Very satisfied with purchase. Will not go any where else.

Only the highest regard for all at Prothro Chev.
They always make me feel like I am their highest priority when I arrive. Be it for sales, service or conversation. If there was a 10 Star rating I would give it.
Keep up the great work
W. Epperson
Wepper1890@ Aol. Com