- 1202 Varner Rd, Pittsburgh, PA 15227
- Locally Owned & Operated
- Slate Roof
- TPO Roof
- Hip Roof
- Rubber Roofing
About the Business
What people say about “Safe & Sound Roofing”?
Customer feedback is mixed regarding Safe and Sound Roofing. While many reviews highlight excellent workmanship, timely responses, and professional behavior, a significant complaint regarding poor communication and unfulfilled commitments raises concerns. The positive reviews praise the quality of work and responsiveness of the team, whereas the negative review points to an unresolved issue with a roof leak and difficulty in reaching customer service. This inconsistency in customer service and follow-up affects the overall perception of the company.
What Users Like The Most
- Safe & Sound did a fantastic job fixing two dormers on the roof of our 3 story house.
- The installation was super quick, and we could not thank Ray enough for all of his time and help.
- Highly recommend Safe & Sound for roof work & roof replacements. Great price, communication, and quality.
- The crew and materials all arrived on time, and the roofing job was completed professionally.
- I was very pleased, and the new roof looks great.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
In 2022 we contracted Safe and Sound to patch leaks in our store roof. About six months later, after the first heavy rainfall, the exact same spots started leaking. I spent the better part of a year and a half trying to get hold of them. Voicemail box full, no response to calls, no response to emails. Interestingly I finally got hold of them in July of 2024, and they said they would stop out first week of August. Never showed up. Called, emailed, voicemailed, I did everything we could to try to follow up. A lot of money was spent to make the repair and it did nothing. Frustrating does not even begin to cover it. I hope no one ever has the displeasure of being completely ghosted by a business for three years, and though they cite warranty on their website, who knows what it is, what it's for, or if you could ever utilize it.
Roof is finished! Thanks to John & his crew at Safe & Sound Roofing for an AMAZING job! Highly recommended, they do EXCELLENT work and affordable!
We had a patio cover installed in the summer of 2023 and we love it !!
It looks like a natural extension of our home.
It keeps us cool on hot summer days and I especially love sitting out there when it’s raining.
We’ve left our furniture out for the entire year and it has been protected from rain and snow!!
John and the team at Safe and Sound were extremely helpful in helping us pick out the right color and size for our space.
The installation was super quick.
If you’re on the fence about a patio cover with Safe and Sound, I highly recommend the product and company .
Our only mistake was not having the patio cover installed sooner !
Company Locations
Head Office
Branch Offices
- 1202 Varner Rd, Pittsburgh, PA 15227
- Locally Owned & Operated
- Slate Roof
- TPO Roof
- Hip Roof
- Rubber Roofing